How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREPure Comfort Heating, Cooling, Electrical & Plumbing
Lowell, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 533 Google reviews
Report card
Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Pure Comfort Heating, Cooling, Electrical & Plumbing for 8 kinds of job.
Pure Comfort Heating, Cooling, Electrical & Plumbing for a/c system maintenance
Clear ✕All 83 Google reviews tagged “A/C system maintenance” · showing 20
Sarah is so amazing! She replies to all my emails, fast! We have and will continue to use Pure Comfort for all our HVAC needs and issues.
Pure Comfort has come through again! The HOT July days caused our system blower to go out. Pure Comfort had a technician to our house the very next morning. Travis gave a solid diagnosis of the issue and found our part within 24 hours. He had us back up and cooling in no time! 10/10 service!
A great family owned company, owner takes a personal interest. They are honest and great at what they do. They also have electricians.
Excellent company and customer service from the first call you make to their office to the follow up communication making sure everything is working properly and to expectation after the work is completed. I had to have several repairs made to the AC and eventually an entirely new HVAC system installed. Competitive…
I’ve used Pure Comfort multiple times now for both HVAC and electrical work, and they continue to blow me away with their service. From the very first call, their team is responsive, professional, and genuinely helpful. On top of the excellent customer service their pricing is extremely fair. Thank you John!
I am changing my review of Pure Comfort because of their poor communication. I have tried to communicate with them through Next-Door and called the office and got no return call from John or a tech.
Quick service, respectful and courteous technician, and no pushy sales pitch.
Just had a disconnect that was loose. Pushed it in and then checked the charge. It was a little low so they added some refrigerant and all was good again. Very prompt and courteous. Diego explained things well and was every nice. Thorough and showed all of their work.
We had a great experience with Pure Comfort for both heating and cooling work and electrical work. Everyone we dealt with was friendly, professional, and very prompt. They were great about getting back to us, answering all of our questions, and making sure everything was taken care of. We were especially impressed…
Used them a couple of times and they are always on site quick and diagnose the problem quickly.
Pure comfort has it figured out. Great customer service. Professional. Response time was great. Highly recommended!
These guys are awesome!! Quick, efficient, courteous and very professional. I have used them on several occasions and they are always amazing. Easy to schedule service and prompt on arrival. They explain everything in advance so I know what to expect. Diego is very knowledgeable and kind. I will never use anyone besides Pure Comfort!
Diego was a superstar! He explained the issue comprehensively and made sure to emphasize the importance of regular maintenance on my ac unit to avoid future issues. He was prompt, knowledgeable, and super friendly....100% will recommend Pure Comfort to anyone who needs services
Jamie did fantastic job both explaining and repair for job requested.
AC quit blowing air, called Pure Comfort and one of the techs came out on his way home and fixed the issue within 15 minutes. Very professional and polite.. Would recommend...
Fantastic fast and professional Service and the tech Diego V was friendly and awsome. Thanks for finding the problem and fixing it fast and not charging me a fortune. It was on the hottest of days that many would have taken advantage. We will suggest these guys every single time for that greatness to others. We Reel Ozark Striper Thank You Big
We recently had an issue with our air conditioning unit, and we immediately called Pure Comfort. They were able to get us an appointment that same afternoon, which was such a relief! Diego came out to our home, and he was absolutely wonderful to work with. He was prompt, respectful, professional, and very…
I just got out of the hospital only to come home to an unbearably hot house. They responded quickly, talked me through every step of the process and Diego was so friendly and professional. Could not recommend anyone else for better customer service and I work in that field.
DO NOT use this rip off outfit. Charged us $667 for a $20 A/C part. Install costs from $110-$350. When confronted he said well we charge for our truck, travel, blah blah BS! YOUVE BEEN WARNED!!!
Ok, so like everyone else’s AC units, our house unit has ran hard the last few weeks with these really high temperatures. This weekend with the drop the system really didn’t slow down much! Being able to hear the outside unit run, well a different kind of noise was coming from it. Pure Comfort installed these unit…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 92 | $19–$176 |
| A/C system maintenance | 83 | $39–$383 |
| A/C system repair | 66 | $114–$556 |
| Install AC | 39 | $1.6k–$2.8k |
| Heating system installation | 28 | $1.1k–$2.4k |
| Heating system repair | 28 | $57–$580 |
| Repair HVAC | 23 | $177–$1.4k |
| Heating system maintenance | 17 | $19–$161 |
