Experts Reviews · Company report
Pure Comfort Heating, Cooling, Electrical & Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Pure Comfort Heating, Cooling, Electrical & Plumbing

Lowell, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 533 Google reviews

Report card

Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pure Comfort Heating, Cooling, Electrical & Plumbing is better than 93% of garbage disposal repair.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pure Comfort Heating, Cooling, Electrical & Plumbing is better than 91% of garbage disposal repair.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pure Comfort Heating, Cooling, Electrical & Plumbing is better than 100% of garbage disposal repair.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pure Comfort Heating, Cooling, Electrical & Plumbing is better than 100% of garbage disposal repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pure Comfort Heating, Cooling, Electrical & Plumbing is better than 100% of garbage disposal repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pure Comfort Heating, Cooling, Electrical & Plumbing is better than 100% of garbage disposal repair.A
100

Reviews for your job

Customers hired Pure Comfort Heating, Cooling, Electrical & Plumbing for 8 kinds of job.

Pure Comfort Heating, Cooling, Electrical & Plumbing for heating system installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.28
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.1k–$2.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 28 Google reviews tagged “Heating system installation”

Amber2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Caden, Jaylen and Mason did an amazing job! Very professional, organized, tidy and efficient workers! They were all very well mannered men! My units are working beautifully and they tested everything with us and showed us how to use the new thermostat! Pure Comfort as a whole took care of the estimate, equipment,…

Paid $2,000+Reasonable priceHVAC duct & vent repairHeating system installationHVAC duct & vent installation
AlisonLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Excellent company and customer service from the first call you make to their office to the follow up communication making sure everything is working properly and to expectation after the work is completed. I had to have several repairs made to the AC and eventually an entirely new HVAC system installed. Competitive…

Paid $2,000+Reasonable priceHVAC system maintenanceA/C system maintenanceHeating system repair
Dink2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent work and communication. Caden and his crew were very professional and installation and clean up was great.

Paid $2,000+Reasonable priceHeating system installationInstall thermostatInstall AC
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Daniel and Stephen were great! It was a complicated removal of our old system but they made it work with no problems. Not to mention it was blazing hot! But they powered through. New system is fantastic! Service is A+ Flexible financing options were available which made this large purchase easy to handle. Thank you!

Paid $2,000+Great priceHeating system installationInstall thermostatHVAC duct & vent installation
Elisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Steven Boak and Daniel Francisco installed our new unit today! They were super professional and friendly. We would absolutely recommend using Pure Comfort to our friends and family.

Paid $2,000+Reasonable priceHeating system installationInstall AC
carl6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

TheyTroy was able to fix our issue and kept the work picked up and clean. We will use Pure Comfort again

Install ACHeating system installation+ Responsiveness+ Punctuality+ Quality
Kelly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great job done by the Pure Comfort team.

Heating system installationInstall AC
Mel15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great crew- They showed up on time, got the job done right, cleaned up afterward. This is the third time I've used Pure Comfort and I have been very pleased and impressed every time!

Paid $1,000+Reasonable priceHVAC system maintenanceHeating system installationDuctless heating & A/C services
Gene5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Had a new hvac system installed and the entire crew was great and super professional. Would highly recommend!

Paid $1,000+Great priceHeating system installationInstall AC
Shelly13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Pure Comfort is a great company. Travis and John helped us get the unit that was right for our house and our budget. Steven and Kaden did a great job with the installation. I would highly recommend this company!!!!

Reasonable priceHeating system installationInstall thermostatInstall AC
MrsMagsLocal Guide · 78 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

John is fantastic, he went above and beyond to help us. We were working through our home warranty and now have found our forever A/C maintenance crew. Our home warranty was taking forever, but John constantly stayed in contact with us and actually cared about us. When we had the install done his team came out at 7…

Great priceA/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Rod6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Caden and Parker were very professional. They arrived when they supposed to and finished the job in a timely manner. Pure Comfortwas easy to work with. There cost were very reasonable. Very pleased!

Great priceHeating system installationInstall thermostatInstall AC
TreyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Pure Comfort did a great job replacing my old HVAC unit! They were friendly, helpful and informative. They showed up when scheduled and got the job completed even earlier than anticipated. They even cleaned up after themselves and went over everything with me and showed me how to operate the new system. I…

Paid $1,000+Reasonable priceHVAC duct & vent repairHeating system installationThermostat repair
Dalton6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We recently underwent a remodel, adding quite a bit of square footage to our home. Pure Comfort removed our ductless mini split units for us and installed a brand new central heat and air system in our home. They were responsive, easy to work with, and did a good job.

Paid $1,000+Reasonable priceHeating system installationInstall thermostatHVAC duct & vent installation
Steven3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Pure comfort handled all aspects of the HVAC in my custom home very professionally. Communication is important for smooth operation and every visit was properly communicated

Customer photo from Steven's review
Paid $1,000+Great priceHeating system installationInstall thermostatInstall AC
bianca8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Puré Comfort installed our duel fuel hvac system and they did a great job and we are very happy with their service.

Paid $1,000+Great priceHeating system installationInstall AC
Nick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They are great and very helpful without any bad luggage

HVAC system maintenanceInstall ACHVAC duct & vent installation+ Responsiveness
Charles3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used this company many times in the past. Always professional, on time and does a great job. We will continue to use them for future jobs.

Ductless heating & A/C servicesInstall ACHeating system installation+ Responsiveness+ Quality+ Professionalism
kirkroyse5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

John and his crew were very professional and responsive in their timely replacement of our HVAC system. I would definitely use them again.

Install ACHeating system installationInstall thermostat+ Responsiveness
StephanieLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had our old system replaced. We didn’t realize what a difference it would make!! Thanks for getting to us so quick!! I would recommend giving this company a call before the next guy!! They were fair priced and got the install done in less than a day! Thanks again Pure Comfort!

Install ACHeating system installation+ Responsiveness+ Punctuality+ Quality
Adam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My wife and I bought a fixer upper to add to our rental portfolio and it required all brand new ductwork, air conditioning ,and furnace unit. John at Pure Comfort provided a lot of guidance and expertise to help the decision making less of a heart ache. Not only that but he always picked up the phone or provided a…

Install ACHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
Tim14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I can't say enough good things about John and his crew over at pure comfort. From the first phone call I could tell this would be a good experience and it was. The value was there, the communication and punctuality were on point. Great crew. Great work.

Install ACHeating system installationInstall thermostat+ Responsiveness+ Professionalism+ Value
Hope4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Pure comfort is always amazing every time I need heat/AC help. They work with you on coming out as soon as they can. Always prompt, friendly, and helpful. I recommend pure comfort for all of your heating and cooling needs!

A/C system maintenanceHVAC system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
CoryLocal Guide · 67 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

John and the team at Pure Comfort were great to work with. Knowing I was out of heat and freezing temps were approaching, they moved quick to get my entire system replaced at a fair price. They walked me through the different heating options, brands and equipment, but never pressuring me to use “this unit”. It’s a…

Install ACHeating system installationInstall thermostat+ Responsiveness+ Quality+ Professionalism
Kelley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Install ACHeating system installationThermostat installation+ Responsiveness+ Punctuality+ Quality
Pat2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Install ACHeating system installationInstall thermostat+ Punctuality+ Quality+ Professionalism
Sheena4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Install ACHVAC duct & vent installationHeating system installation+ Quality
Eric1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Install ACHeating system installation+ Responsiveness+ Professionalism+ Value

Price

$410+21% vs typical garbage disposal repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 54%Overpriced 1%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance92$19–$176
A/C system maintenance83$39–$383
A/C system repair66$114–$556
Install AC39$1.6k–$2.8k
Heating system installation28$1.1k–$2.4k
Heating system repair28$57–$580
Repair HVAC23$177–$1.4k
Heating system maintenance17$19–$161

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