Experts Reviews · Company report
Pure Comfort Heating, Cooling, Electrical & Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Pure Comfort Heating, Cooling, Electrical & Plumbing

Lowell, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 533 Google reviews

Report card

Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pure Comfort Heating, Cooling, Electrical & Plumbing is better than 93% of garbage disposal repair.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pure Comfort Heating, Cooling, Electrical & Plumbing is better than 91% of garbage disposal repair.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pure Comfort Heating, Cooling, Electrical & Plumbing is better than 100% of garbage disposal repair.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pure Comfort Heating, Cooling, Electrical & Plumbing is better than 100% of garbage disposal repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pure Comfort Heating, Cooling, Electrical & Plumbing is better than 100% of garbage disposal repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pure Comfort Heating, Cooling, Electrical & Plumbing is better than 100% of garbage disposal repair.A
100

Reviews for your job

Customers hired Pure Comfort Heating, Cooling, Electrical & Plumbing for 8 kinds of job.

Pure Comfort Heating, Cooling, Electrical & Plumbing for heating system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$19–$161
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Heating system maintenance”

Winette12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

They are reliable, honest abd reasonably priced. I have used them fir years and trust them completely

Paid $1–100Great priceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
AlisonLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Excellent company and customer service from the first call you make to their office to the follow up communication making sure everything is working properly and to expectation after the work is completed. I had to have several repairs made to the AC and eventually an entirely new HVAC system installed. Competitive…

Paid $2,000+Reasonable priceHVAC system maintenanceA/C system maintenanceHeating system repair
MrsMagsLocal Guide · 78 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

John is fantastic, he went above and beyond to help us. We were working through our home warranty and now have found our forever A/C maintenance crew. Our home warranty was taking forever, but John constantly stayed in contact with us and actually cared about us. When we had the install done his team came out at 7…

Great priceA/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
roney5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Technician was very professional and explained the heating system thoroughly.

Paid $1–100Great priceHeating system maintenance
Stacy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Troy was very precise and corrected some things that were set up wrong when I purchased my heater. I will be using Pure Comfort from now on.

Paid $1–100Great priceHeating system maintenance
Karen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very friendly people everyone and got appointment in a timely manner Answered all questions and they were very reassuring to my concerns Did great work and prices were very reasonable will always use them

HVAC system maintenanceHeating system repairHeating system maintenance
TrentonLocal Guide · 891 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I've used them twice. Both times it was top notch quality, quick and more than fairly priced. I recommend them to anyone and everyone simply for the quality of service I received.

A/C system maintenanceHeating system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
Diesel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very quick & courteous! arrived within hours - diagnosed & repaired. Gave me valuable information and time to see if the work could even be warrantied! Seems like an honest company, not looking to rip people off, & I’ll definitely be calling them every time I need something!

Heating system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
Andrew14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent response & service! Mason was here within 20 minutes, diagnosed & fixed the problem quickly & efficiently. Highly recommended!

Heating system maintenance+ Responsiveness+ Punctuality+ Professionalism
Zach8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional, on time and that's always important!

Heating system maintenance+ Responsiveness+ Punctuality+ Professionalism
Vincent4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

John's attention to service was better than I'd hoped for and I found him to be trustworthy and dependable. I'd would not hesitate to recommend him to my good friends.

Heating system maintenanceHVAC system maintenanceHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

John was quick and very professional! Our heater went out on us and he was able to quickly restore it the same day! 5 stars!

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
Sue2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I rated them five stars but they deserve even more! I cannot tell you how much I appreciated being able to work with a company that was so responsive, flexible, reasonable, and trustworthy!!! These guys don't advertise because THEY DON'T HAVE TO. Their customers seem to do their advertising for them...now I know why :) Thank you!

Heating system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
PaulEdited a week ago★★★★★

Rating only, no written review.

Paid $600–800Reasonable priceHVAC system maintenanceHeating system maintenance
Cheryl6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Great priceHeating system maintenance
RussLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHeating system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
Zack5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality

Price

$410+21% vs typical garbage disposal repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 54%Overpriced 1%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance92$19–$176
A/C system maintenance83$39–$383
A/C system repair66$114–$556
Install AC39$1.6k–$2.8k
Heating system installation28$1.1k–$2.4k
Heating system repair28$57–$580
Repair HVAC23$177–$1.4k
Heating system maintenance17$19–$161

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