Analyzing 6,620,4796.6M ReviewsFor 18,44918.4K Experts

Experts Reviews · Company report
Pure Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%70+17Value 14%95+13.4Replies to reviews 7%7+0.5Craft & service penalty86−1.4Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE

Pure Spa

Dallas, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 20 hot tub spas · 4.7★ from 366 Google reviews

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Report card

Percentile vs other hot tub spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pure Spa is better than 72% of hot tub spas.B
72
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pure Spa is better than 70% of hot tub spas.B
70
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pure Spa is better than 86% of hot tub spas.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pure Spa is better than 95% of hot tub spas.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pure Spa is better than 100% of hot tub spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pure Spa is better than 7% of hot tub spas.F
7

Reviews for your job

Customers hired Pure Spa for 5 kinds of job.

Pure Spa for pedicure

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Pedicure”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 26 Google reviews tagged “Pedicure” · showing 20

CarltonLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Place is one of the best. Every service was top tier. I really can't find anything negative to say. They will have my business for a while.

Great priceSkin treatmentsPedicureManicure
Expert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

My girlfriend loved her prenatal massage and her mani and pedi was wonderful

PedicureManicure
Tracy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Very friendly staff, loved the experience. Will be going back again!

Reasonable priceSkin treatmentsPedicureManicure
Lorinda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

I have very mixed feelings about Pure Spa and Salon on Mockingbird because the individual service providers I see are exceptional, but my recent experience with the salon’s pricing and membership practices was extremely disappointing. First, Paula, my aesthetician, is absolutely phenomenal. I always leave feeling…

Not sureSkin treatmentsBody waxingPedicure
Lenora9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

N Thuy Nguyen does excellent work!

Reasonable pricePedicure
MarisaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Excellent !! Best mani/pedi in town.

Reasonable pricePedicureManicure
JLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Twee is great. I always enjoy going to PureSpa.

Reasonable pricePedicure
Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Relaxed, quiet space for manis pedis and hair. Kind, thoughtful employees. They make you feel special! Thuy is the best with nails and Kennedy with hair. The staff is very special!

Reasonable priceHairstylingPedicureManicure
Felicia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Wonderful experience with skilled professionals

Reasonable priceSkin treatmentsPedicureManicure
bbosque132 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I came in for a mani/pedi with Rhonda. She always does a great job. It was very relaxing.

Reasonable pricePedicureManicure
Kristin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rhonda’s builder gel nails and pedicures are the best. They last up to 4 weeks, never break or lift and her attention to detail is incredible. Worth every penny and the extra time she spends perfecting your nails. I highly recommend this service.

Great pricePedicureManicure
Cheryl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

My appointment was for a massage and pedicure, both was very relaxing.

Great pricePedicureService not listed
Dominic&Monique8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My wife and I drove two hours to visit this place. I must say , I had a wonderful time. The nail tech , Mrs. NGUYEN is AMAZING!!!!! We will be coming back

Great pricePedicureService not listed
Barbara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I love that they do everything in timely manner. Everybody is very professional and the place is immaculate

Great pricePedicureService not listed
MarcLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The massage and pedicure were amazing, relaxing, and refreshing! Much needed

Reasonable pricePedicure
DomiLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The experience was fantastic! I got the package which included a massage, facial, and mani pedi. Everyone was super friendly and accommodating. I really appreciated that I was asked what areas I wanted focused on more. Every session felt perfect. Definitely can't wait to come back again!

Skin treatmentsPedicureManicure
JackieLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I go to Pure Spa to get my nails done (although I’m sure I’ll end up getting another service at some point as well) and I have to give a shout out to Rhonda. Her attention to detail is exceptional. I never worry about being unhappy with how my nails look and she makes the whole process feel very natural and comfortable.

Customer photo from Jackie's reviewCustomer photo from Jackie's review
PedicureManicure
DESIRAELocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I love Pure Spa. Been going for years. Thuy is the best in Dallas for pedis. Moon is the best massage therapist I’ve ever been too. Highly recommend.

OverpricedPedicureService not listed
Deb8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Thuy at Pure Spa - is the best nail technician. She really cares about her clients and has been there for many years.

PedicureManicure
amanda12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Everyone was very friendly and the services were overall very relaxing.

Reasonable pricePedicureService not listed

Show more pedicure reviews (6 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 54%Overpriced 3%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Skin treatments35—
Pedicure26—
Manicure16—
Hairstyling9—
Body waxing3—

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