How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%75+5.3Craft & service penalty96−0.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREPureClean
Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 32 mattress cleaning · 4.9★ from 2,779 Google reviews
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Percentile vs other mattress cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired PureClean for 8 kinds of job.
PureClean for general carpet cleaning
Clear ✕All 764 Google reviews tagged “General carpet cleaning” · showing 240
Daniel was so great. I highly recommend using this company :). Daniel answered all my questions, and took the time to explain things. Will def use them again.
I couldn't be more pleased with this company and their services.
I HAVE A HARD TIME BELIEVING THIS IS THE SAME COMPANY. My experience was totally different. The results were so bad that I hired another company to come and clean the carpets again. They said that the men from Pure Clean obviously had no idea what they were doing. It was as if they bought some equipment and…
We are repeat customers and we are just as satisfied as we were the last time we used Pure Clean. Jesus arrived on time, was friendly, knowledgeable and respectful of our home. He handled all our problem areas and our carpets look great! We highly recommend this Company’s services and personnel!
Daniel Imhof cleaned our carpets this morning. He was very professional, easy to work with, and efficient, doing a great job for us. We highly recommend his service.
Another great Pure Clean experience! Donovan did a phenomenal job with my carpets and giant sectional. Explained everything well, set expectations and gave great advice! Thank you!
Josiah did a great job. I appreciated his thorough, professional communications.
Trever was great!! Amazing job and will definitely use again!!!
It was awesome: quick and professional. We were very pleased. The technician was very polite and knowledgeable and made great recommendations. And last but not least, their cleaning products are non-toxic, and there was no chemical smell after they left. Highly recommended!
We had a great experience. The service was excellent. Our tech, Josiah, was knowledgeable and honest. The cleaning was easy to schedule. The price was a little more than we wanted to pay, but it was worth it. He got stains out of the carpet that i thought would be impossible. We'll call them again.
We were very happy with our service from PureClean and pleasantly surprised at how well our carpets looked afterwards! Daniel Imhof was extremely professional, courteous and helpful! We would absolutely recommend him to everyone.
Had Jesus B came and did a carpet cleaning service for are bedroom. He was very professional when he arrived aswell as threw out the service, he did and amazing job, will definitely recommend for next time.
Jesus was awesome! Prompt, kind, and got our carpets sparkling clean! Plus he put up with our exuberant dog…5 stars all around!
Another great job by Pure Clean! This was my second time having Jesus clean my carpet. He did an excellent job explaining the cost. My carpet looks brand new again. He was able to get all the stairs out. Thank you Jesus and Pure Clean!
Jesus Barajas did a amazing job 🙏🏼
Jesus did a great job today! Was very friendly and did a great job on our carpets.
Wonderful Job and explained everything I will definitely recommend them to family and friends
Jesus did an awesome job highly recommend
Jesus did a great job and was extremely helpful and polite
Eric does a great job. There are companies that are much cheaper but Pure Clean’s work is outstanding.
Jesus did an excellent job
Ben was awesome. Extremely quick and efficient and a very nice guy! Would absolutely use them again for future needs and would highly recommend.
Always great service, each time we used PureClean the technician that arrived was very nice, helpful and did a thorough job. They always acted like our place was their top priority, and took extra care to make sure the job was done as good as possible. Would recommend Pure Clean (and already have) to others. This…
Our technician, Ben, showed up on time and was very professional. He explained all of out options of service so we could understand what to use to best for us and our carpet. I definitely recommend this company and will use again in the future.
Very good experience Well done by Jesus and his very friendly looking forward of using his service again.
I had my carpets cleaned. The service was excellent and I was very pleased with the results. Jesus did a great job. He was very polite, professional, and took the time to ensure everything was done properly. I would definitely use PureClean again and would recommend them to others.
Forest was fantastic-professional, knowledgeable, patient with my questions, and did an excellent job getting some difficult pet stains that had been in my carpet for several months. I tried removing them myself with my own machine, but the stains reappeared. I learned that I need very hot water to extract the…
I realized right before I moved out of my apartment that I needed to get the carpet professionally cleaned and I’m so glad I chose Pure Clean. Jesus was my tech and he couldn’t have been kinder. I lived in a loft where he had to access the second floor via a ladder, so it wasn’t the easiest space. But Jesus did such…
Our technician, Forrest, was amazing! He went over all the different plans , showing what each offered. He was very thorough, and the carpets look fantastic! Highly recommend!!
I had a wonderful experience with PureClean! My cleaner, Josiah, went above and beyond to ensure everything looked perfect. His diligence and attention to detail were incredible—he didn't rush through the job at all and made sure every spot was properly treated. What I appreciated most was his customer education.…
I am so happy with Pure Clean, from booking the appointment, to Forrest the technician coming out and completing the job. Forrest was prompt, efficient, and knew all aspects of cleaning my carpets and chair. I have signed up for next year and would highly recommend this company and Forrest.
The carpets looked like new after the cleaning that Josiah did. I wasn't there when he was doing the work, but he called me and gave me the quote in a polite and professional manner, and I was able to pay for it over the phone after he let himself in through the lockbox. I had not shopped around for prices since I…
Thia is the second time I have used Pure Clean. Ben was very professional, he explained the process and did a great job. I have a lot of stairs and he went above and beyond. We had pet and traffic stains. My carpets look and feel new! I am so pleased! Thanks for being so thorough, Ben and Pure Clean!
Ben was great, very friendly and super efficient. Will always use PureClean!!
Pure Clean - Ben, specifically - absolutely exceeded all expectations. From timely arrival, friendly (and judgement free *ahem pet stains*) walk through, multiple packages offered to a finished result that was as-beautiful-as-promised (and such a short drying time!), Ben and the Pure process DELIVERED! Will absolutely use them again.
Donovan was punctual, efficient, and friendly. This was my first time using Pure Clean, and I was impressed! I liked how I could book online, and received all the necessary updates via email. I plan to use Pure Clean in the future.
Super professional and honest! Ben went above and beyond and took the time to be thorough and really explain things to me. I will use them again FOR sure!!
Ben did an awesome job. The carpet on my stairs and heavy traffic areas are sparkling clean, and he was so friendly and efficient and gave me some tips on maintenance until the next cleaning. Highly recommend! Thank you Ben!
Donovan did an amazing job! Super professional, knowledgeable, friendly, and willing to explain the process! Love that everything is pet friendly. Definitely recommend!
The team from Pureclean did a great job at my business Sunset Hills.
Like always PureClean did an amazing job, they were in and out leaving the carpets super clean and especially removing a really tough coffee stain! Donovan L. was friendly, thorough and professional.
Jesus was amazing! Carpets have never been cleaner!
Excellent carpet cleaning experience. On time, professional and super clean carpet! Highly recommend and I will be using their services again!
The technician was extremely kind, professional and informative. He provided multiple service options with price details so I wasn’t surprised with the end cost, and the results exceeded my expectations. He used floor mats at the house entry to protect the doorway and flooring, wore shoe covers, used corner guards…
Great business. Very easy to comunicate and they are very prompt with any questions. My carpets look great and don't have any odor after cleaning of cleaning chemicals of any kind.
Carpets all cleaned, on time, respectful, great all around service. Thank you Jesus.
Donovan was so wonderful. He answered all our questions, brought up stuff we had not thought of. We have an office with commercial carpet and he was able to make that “sparkle”. We have used proclean for 20 years and have always been very happy.
3rd time I've used their services, on-time, courteous, excellent work. I have a pet-friendly rental so need to stay on top of carpet cleaning. They are above-board and responsible.
My house has never smelled better! This was my first time using a professional service to clean my carpets and I will definitely be coming back again! He was so nice, courteous and very respectful of my home. I will for sure be recommending this company to my friends and family.
Ben did amazing cleaning our ducts! Knowledgeable, quick, and did a great job. I didn't catch the carpet cleaner's name, but he was also great and our carpet and area rugs were cleaned way faster than I expected. And my mom's recliner hasn't looked as clean since buying it.
We hired Pure clean and the service that was provided by Chandler was exceptional.
This was a great service! I am local and found them on a Google search. Ben Youn was my tech and he was so great to work with, explained the whole process, was extremely thorough and made me feel super comfortable throughout the day. He was warm and easy to connect with, the service was great and I'll definitely…
Nathan came and cleaned family room and bedroom carpets. Did an amazing job. They look beautiful!
Pure Clean is the best!! I have used them for many years, back in the day when Ben (the owner) came out! Excellent service by friendly and knowledgeable technicians. If something isn't right, they make it right. Jenny in the office is great, very caring and helpful; a few weeks ago I mentioned a possible…
My homes carpet was quite dirty and the whole second floor smelled like dog urine, it was pretty overwhelming. I had Forest come out for a general walk through of my home and he pointed out all the pet urine spots left behind by the previous homeowner. He was very honest with me and didn't try to upset me at all.…
The downstairs carpet has a second life. Nathan fixed up carpet that hadn't been cleaned in several years and did an excellent job. Highly recommend this company and service.
Chandler did an amazing job! The carpets turned out great and he was able to guide me in the specific spot treatments I needed in areas!
We had a great all round experience with Jesus. He was very professional, detailed and customer focused. We would 100% recommend him.
I’ve used Pure Clean for years and they are so good, use environmental safe products and timely, communicative and enjoyable to work with. Brian is great.
We have older carpet in our basement that was significantly stained. I likely made this worse by renting a do-it-yourself carpet cleaner from the local grocery store. I wasn't sure the carpet was salvageable, but called on PureClean for advice. They really came through for us, returning several times, until the…
Jesus Barajas did an awesome job. Highly recommend him.
I would recommend this business if you need your carpets cleaned. The entire process was very smooth; I went from initial call to completed service in less than 1 full day! That was much faster than expected. And my service person, Jesus, did a awesome job making the carpets look new.
The technician told us what to expect with the age of our carpet. He was very nice and communicated well.
Forrest at Pure Clean was very professional and efficient! Highly recommend.
We’ve used Pure Clean several times and they are fantastic! Our technicians are Donavan and Nathan - both do a great job. We also include the allergy protective coat and it works! Looking for a company to do your carpet cleaning, contact Pure Clean!!
Our technician Jesus was great! He was prompt, quickly measured our space (even an extra room we forgot to mention on the phone!), and helped us understand the different packages. He answered all our questions, and his friendly demeanor helped make our move-in day less stressful. I will definitely recommend PureClean in the future!
Josiah did a wonderful job on our old carpet. They look so much better!
Eric was great to work with, honest, and did a great job, on our old stained carpet. Will have them out again! I believe this is an older review, but still the same fantastic service! We have Pure Clean do our carpets every year!
Jesus is knowledgeable, efficient, and friendly. He explained the procedure clearly and allowed us to choose a package fits our needs. He completed the job on time and communicated in a professional manner.
PureClean responded within two hours of our initial request to clean a teen move-out situation (a disastrous mess). I personally was in a state of frenetic energy when Donovan arrived. He was calm, friendly and presented solutions in a clear, strategic manner. He was completely transparent about effort, cost, and…
I want to do a huge shout out to Kenneth Mathias from PureClean! He came out to our home and went up and beyond all expectations. He was very knowledgeable and informative. Our carpets both upstairs and downstairs look brand new! Thank you so much Kenneth!
Great experience overall - will use again. Communication was up front and clear. Ken (technician) was amazing from the assessment, discussing options and then doing awesome performing the clean.
I hired PureClean to do the final carpet cleaning for my move out in Kirkland. The entire process was efficient and problem free - from the woman who helped me get the appointment set up to Donovan, who did the carpet cleaning. He arrived right on time, assessed the project and got to work right away. He was…
This is the 2nd time I have used Pure Clean. As last time I was notified of the arrival time with a picture of the person arriving. Nathan was on time, very pleasant, friendly & professional. Options were explained clearly, no pressure to choose a particular level of cleaning. My carpets, sofa & chair look great,…
The service was outstanding. We will definitely use them again. And we highly recommend Donovan. 👍 He arrived early. He took the time to explain everything he would be doing. He finished the work on schedule. He was friendly and professional. You are lucky to have him, and we would definitely like to have him back for the next cleaning.
We use have used PureClean 1-2x a year for the past 8-10 yrs. Today Nate did a great job: On time, great communication and excellent results. Highly Recommend.
Thank u for making my house like brand new
I had Pureclean out this past weekend to clean our carpets and we are beyond pleased with the entire experience. From the initial phone call to schedule an appointment, to the final walk through after the cleaning. Our technician, Ken, was fantastic. Very knowledgeable and personable. He set the expectation and…
The two gentlemen were professional, thorough, considerate, and conscientious. I continue to give this company my highest recommendation.
Josiah was kind enough to call a few hours in advance of our appointment to alert me that he was running early. We were able to accommodate this and it worked out perfectly for us. He was very professional, kind and thorough. Josiah was very informative both pre and post clean. I hope he is still cleaning the next…
This company charges a lot more than their competitors, but they do seem to get the job done. They tout their non-chemical product as the very best. There is no way of knowing if that is true, but it sounds good, and we have gone with them more often than not over the years.
Connor is the best carpet cleaner I've ever encountered. I'm 74 and tried every company available in our city. He continues to revive my 25 year old carpet of dirt and pet odors. You will thank me for this recommendation. Had another great carpet cleaning experience with Pure Clean. This time I used Nathan who did a fabulous job.
All communication was timely and professional. Donovan was our tech and he was on time, such a pro and gave us great information to help us make more informed decisions about various services offered! I will make them my go to the next time I need carpets/upholstery cleaned!
This is the 4th year we have Pure Clean to help cleaning carpet and air duct. The technician Ben S. did a great job, and our carpet looks new now! No chemical smell at all. Definitely will contact again them for future cleaning.
I love these guys. Use them every year. They are always on time and let you know when they are on their way which is important because I have to juggle 3 dogs. Do a great job and are always polite and professional
Donovan carefully explained the process and cleaning materials used. Our carpets were cleaned in an event and timely manner. Things look great.
Jonathan was professional, respectful, hardworking and a pleasure to have in my home. He did an excellent job for what I allowed on my lower budget this time. And here an American veteran working on Independence Day! Thank you Jonathan!
Pure Clean did an excellent job. Scottie Robinson, the technician, arrived on time, measured the area, and was very thorough. He did an amazing job! My carpets look like new again! It had been awhile since I had the carpet cleaned, but even the stairs that get the most traffic look great!
Connor was excellent in explaining the process, examining the areas to be cleaned, and describing how he would approach cleaning of the pet impacted stain areas. He did a thorough job and the carpets look new :) He was friendly through all interactions and explanations! This was our third time with PureClean and we…
I recently had Pure Clean clean my large area rug. They always do an excellent job and their team picking up and returning the rug is always professional, helpful and courteous. I will continue to recommend and use Pure Clean.
Josiah was terrific! Prompt, Polite and a pleasure to work with and very thorough! He did a spectacular job on our very soiled old carpets! We’d like to see him back again in the fall!
Donovan communicated and arrived promptly. He was professional, knowledgeable and friendly. He did a fantastic job and finished within the service window. My carpet looks great and looks years younger. I will definitely use again and recommend often.
Josiah was excellent at reviewing what was needed and setting my expectations accordingly He also surpassed them. Great asset to your company and success. Thanks Josiah !
Efficient, professional and thorough. I will use them again.
I cannot recommend them enough! Ben is amazing! Knowledgeable, explained things in depth so I knew what to expect, and the quality of the job he did blew my mind. Plus, our super anxious dog LOVED him, which we were concerned he'd get stressed. Our light carpet is 17 years old, and had pet stains and just DIRT. Pure…
The technician Scotty was very pleasant, was on time, answered all my questions and explained the process very well. My carpets look great and so does the couch. I am very pleased with the work he did. I will be recommending the Pure Clean company to my friends!
Scotty showed up on time and was totally efficient and professional. He noted the areas of concern and went to work! My carpets look so good👍
Pure Clean is the BEST carpet cleaner. Nathan was honest, fair and explained everything in great detail so we understood how he was going to get our carpet clean. We had some pet stains and odor and he got them completely out! Our carpet feels so soft and new. They also sell a spot cleaner that I highly suggest…
On time. Thorough and pretty quick.
Donovan was professional, knowledgeable, respectful and friendly. Service was excellent and product is great. We are very happy with this service.
Donovan was very helpful! Carpets looks great and all the stains we were worried about are gone. Didn't take too long for carpets to dry.
Donovan was very pleasant, explained all cleaning options & carpets look great
Ben Youn did an amazing job at our place. He was very professional and patient with us. Definitely will recommend to any family or friends because of such a great experience with had with him. Thank you Ben!!
Ben is a miracle worker! My carpet looks brand new. It had some scary stains that Ben was able to get out. He was professional, friendly and very hardworking!
As always fantastic, the young man doing the job, was responsible, restful and new his product and job.
We had a great experience with Pure Clean! Nathan, our technician, was friendly and professional, and did a great job of walking us through our options to rid our downstairs carpet of pet stains and odors. The job only took an hour for approximately 400 sq ft, and we’re extremely satisfied with the results. Would highly recommend Nathan and Pure Clean.
Thanks for the great job on the carpet!
Brook was professional and went over my options m, with no pressure and I chose the Platinum service. The work was completed efficiently and I was happy with the clean results. It smelled fresh too!
The young man sent to clean my carpet did a great job. He introduced himself on arrival, covered his shoes before entry and explained the process to clean my rug after checking for tough stains, etc. He was personable, polite, clean and professional. He explained in detail questions I had about cleaning, drying…
Tech did Awesome job, and was very knowledgeable about the process! And the Gold package price was very reasonable.
Brock was our cleaning technician. He fully explained what he would be doing, was personable, and did a great job.
Josiah did a great job! Very professional and a really nice guy! Very thorough
August 2023 Pure Clean has come out to our preschool/church and cleaned our carpets for the last 3 years. They continue to provide excellent and friendly customer service from the receptionist, staff coming out to measure and give estimates to the staff that actually do the work. This year Donovan cleaned our…
We had a wonderful experience with PureClean - Josiah was knowledgeable and efficient. He made our carpets look new again. Would recommend him.
Conner did an excellent job on all aspects of his cleaning service. He was professional, willing to help with moving furniture, and friendly throughout. He clearly explained the range of services available before we agreed on which level to use. I am very satisfied with the results on the upholstered chair, area carpets and our old wall to wall carpet.
Nathan did a great job cleaning the carpets in our clinic. We selected Pure Clean for the reason they could provide service after our business ended so not to interrupt our Health Clinic Clients.
I had the pleasure of having Josiah Lewis come work on our carpets. He was on time and was kind enough to walk me through everything step by step. We have had a cat with some serious urinating problems and have tried everything to get the smells to get away. He not only got the smells out he also shampooed all the…
Brock did a fantastic job cleaning our carpets. It had been a while since out last carpet cleaning (also with PureClean), and he was able to remove the dirt and dust that had visibly settled in a few areas. Our carpets looked amazing after Brock was finished; you’d never even guess that we have a shedding pet. Thank you, Brock!
Brock did a fantastic job. We were dealing with severe cat allergies and needed to remove dander from our home. Brock first did a thorough vacuuming using a specialty brush roller designed for fur removal. (which removed an unbelievable amount of cat fur after I had done what I thought was an exceptional vacuuming…
Donovan Lenaburg came out and cleaned 3 rooms and 2 sofa. He was very professional, on time, explained the different services. Did a through job. The carpet and sofa's look great. I will recommend your services. Thank you!
I really appreciated how quickly I was able to book an appointment. After an unfortunate mishap with a rug doctor, Pure Clean was able to schedule an appointment within a few days. Brock was very friendly and I appreciated his kindness also the fact that my wild children and loud dogs didn’t seem to phase him. Thank…
Fast, clean, professional and lots of options for what you need now and later
Great service and the carpets look fantastic!
I selected Pure Clean carpet cleaning after an online search. Booking was super simple & their prices are comparable to others I had quoted. On the day of service, the technician, Brock, called to let me know he was on his way. On arrival, Brock walked me through options to address a pet stain area in our family…
Connor is super friendly and knows his business. We really appreciate his work and attention to detail. Plus he’s just a great guy!
We had several traffic Areas and stairs that were in great need of cleaning. He did an amazing job! I couldn't believe the difference in our stairs. Definitely will use them again.
Once again, Pure Clean NEVER disappoints! They stand by their service.. I've been using this cleaning service for years now. Thank you DONOVAN ! My floors may be old and worn out and carpet and furniture past its' peak - but I appreciate the annual cleaning and knowing my house and furniture are clean again..…
We’re so glad to have had PureClean come clean our DISGUSTING carpet. Three years of pet stains and mud tracked in from outside and out tech made it disappear in a matter of hours. Price was great, service was excellent. We will use them for future carpet cleaning- which is inevitable with dogs, kids and a muddy yard!
From scheduling to the end of the cleaning appointment it was an overall good experience. First time using PureClean for general carpet cleaning and I would definitely use them again! Our tech, Conner, was on time and courteous and careful when working in our home. He explained the extra services available but was…
Chandler did an excellent job of cleaning our carpets. We will do other rooms as needed in the future.
Great job and amazing customer service on the phone and in person. Donovan was clear, efficient and incredibly professional!
Really love the quality of work they provide! The technician that came out was chandler and he was super informative and super patient with all our questions. He answered all my pricing questions and really helped explain the difference in the services and how they differed. Also was very good at setting my…
I called this morning expecting a long wait (everything has a long wait these days), but Ben was able to come out for an estimate within a couple hours. The estimate was cheaper than we expected, and he didn't try to upsell (he suggested the gold package based on our needs, and we already basically wanted that, so…
Connor and Brock were AMAZING! We just bought a new home and the first step was to get the carpets cleaned. They came in and completed a full inspection, let me watch the process and answered all my questions while giving me great advice. I would highly recommend Pure Clean, they are professional, efficient and extremely knowledgeable!
Great experience, friendly & knowledgeable staff
Connor was great, professional, friendly, and informative.
Excellent job and looks great
Connor and Pure Clean are simply the best. I wouldn’t trust any other company for carpets or odor removal.
I’ve used Pure Clean several times and they are the best! My carpets always look beautiful. Great technicians, great customer service.
Professional and knowledgeable. Performed the task in a timely fashion. Resulted in ideal goals. Went above and beyond in resolving a pending problem from beforehand.
Excellent communication, clear and careful explanations, on time, excellent work. I have hired this company three or four times and apparently plan to keep doing so! Highly recommended.
This is by far the best carpet cleaning establishment I have ever used. I have to get my daycare area cleaned 2x a year and have had other companies leave my floor soggy or have pulled up dirt and not extract it. Uuuggg. Since using PureClean my floors are now left clean with no dark spots. I really liked the…
Technician was great & carpet is beautiful!
This is what expert customer service and carpet cleaning should be. Chandler specifically made the process easy and finished carpet cleaning quickly and efficiently. The carpets look brand new. They were even courteous to reach out that they were available earlier than scheduled which allowed us to get to other…
Everything about Pure Clean was professional from beginning to end. Customer service took the time over the phone to explain the services offered and scheduled a date that would work for us. The technician, Nathan Junkin, explained our options clearly and answered our questions satisfactorily. In terms of the work…
Nathan was great! We used PureClean for move-out carpet cleaning service. When Nathan arrived he did some measurements and let us know how much it would cost and explained the three cleaning packages. The carpets looked amazing! We have used other carpet cleaners before and they didn’t do as good of a job so we were…
They said they were sending a technician out..but they didn’t say they were sending the BEST technician out. Highly recommend this company and specifically Nathan Day!
Pure Clean is very unprofessional and takes a bait and switch approach. They quoted me a low number and when they came out the actual price was more than double what they quoted. I spoke with them about it and they said it was a mistake by their estimator and it will be treated as a training opportunity without any…
I am so impressed with PureClean’s service! I was a first time customer and will definitely continue to use their services going forward. Shout-out to Nathan for doing such a great job! He was extremely knowledgeable, friendly and professional. A+++++ Thank you!!
I’m pleased with the process and the results. Thanks!
Greg did such an amazing job. He went over and above from what I expected. I am very happy with the results.
Great HVAC and carpet cleaning. Scotty was super at communicating along the way, professional and thorough.
Greg was amazing! Completely respectful and professional while also being personable. He explained everything, which reassured me that he would be thorough, and he was. I feel confident that my home is clean and refreshed thanks to his good work. I would recommend him 100%!
Greg was awesome. Very professional. I plan on using this service again.
Technician was prompt, courteous and thorough. We will definitely use Pure Cleain the future and recommend them to family and friends.
Conner was a true professional. He had Chandler with him learning the ropes and I could hear Conner coaching him. Chandler was also very professional. Nice guys, good carpet cleaning company. House smells great and carpet refreshed! Would recommend and will use again. Thanks guys!
Conner Watts is just amazing. Great communication, professional and above all the carpets look fantastic. I would recommend Pure Clean to anyone! If you get Conner as the Technician then you know the job is going to be done right! Thank you so much!
I wish more service companies were as all-around awesome and professional as Pure Clean! I've now used them two times for carpet cleaning in our house, and I have been well beyond satisfied both times. The communication and responsiveness is first rate - I couldn't ask for a better customer experience. Connor was…
This was a move-out cleaning that was required by my landlords and the documentation offered by the company was fantastic. Connor, the technician who came to our home, was outstanding! He was great about going over the options with me regarding pricing, level of detail with each option, etc. I used Pure Clean years…
Pure Clean was great! I cheaped out and used another company last year and regretted it. Greg was very personable & professional. I highly recommendPure Clean Carpets.
I am very pleased Mike came in and was very pleasant , He did a great job cleaning some large spots from spilled coffee and tea on my carpet It looks like it did when it was installed a year ago , He was quick and careful. Thank you I will recommend you to friends and family. Lyman Armey
We had Conner Watts as our carpet cleaning technician with Pure Clean. He was above and beyond our expectations. He was professional, knowledgeable, offered suggestions and exhibited outstanding customer service. He did a phenomenal job putting in an extra effort to get our carpets clean. We have waited way too…
Prompt and thorough! Great service!
Pure Clean did a great job. I've used them before and will use them again in the future. They are very professional, explain what they will do before getting started and let you know what the different options and costs are up front. Donovan the technician was super.
3rd visit... using these folks. One of our 3 dogs had a major blow out 😵💫 in 2 distinct places, on our fine wool, wall to wall carpet. I called on a Monday and they were able to fit us in the next day. Donovan was the technician and we knew him from the first time Pure Clean serviced us, years before. I really…
Swift, capable, professional cleaning. Greg was well-conducted and performed admirably. High quality work, deeply satisfying results. Would recommend. Management needs to clarify voucher policies in the future so that their employees aren’t left exposed by two conflicting sets of info. $50 off a cleaning of $300 or…
Once again / love this company!!!! I was desperate to get someone asap - they got me in todays schedule and I said ASAP and they did just that! Early and efficient and quick and perfect! Greg showed up was fast and got put some awful dog stains. We have a senior dog who got sick in the middle of the night and have…
Really great job with good pricing. I have used many companies and Pure Clean is the best.
Ben is very personable and friendly. He did an amazing job!
I used Pure Clean for carpet cleaning and they did an incredible job! My technician, Mickey Zingarelli did an outstanding job! He was incredibly professional and courteous! I would highly recommend this company!
Pure clean was a great experience! Scotty came to my house and took care of my carpet and it looks brand new! I am very happy and will use pure clean again in the future to do other rooms. The big truck they come out with is awesome too, you know it’ll give a good clean!
Ben was awesome and thorough!
Mickey was very professional and knowledgeable! He communicated prior, during and after the service! We already have next years cleaning scheduled!
Ben Youn my technician was fantastic! He was very professional and very knowledgeable. He was very friendly and easy to talk to as well. I highly recommend Pure Clean! My carpets looked great and the house smelled even better with the HVAC cleaning and sanitization.
Our technician, Scotty, was a pleasure to work with. He was prompt, thoroughly explained quotes and proposed services. Our carpet looks amazing! I will ask for him as our technician the next time I use PureClean services.
Ben was super great at his job, handled hard pet stains and all with fabulous customer service. Super good people doing super good work. You can't go wrong with these folks. We have used them 10+ times, highly recommended.
My carpets had a couple of pet stains and regular traffic dirt. Hudson was prompt, friendly and did a great job cleaning and refreshing our carpets! House even smells better! Would definitely use again!
I opted for their most expensive service since I have a long haired cat. My carpet looks like new and smells clean and fresh! Connor arrived early and explained everything well. He was professional and thorough and got everything done in a timely manner. This was my 2nd time using your services and I will be back! Highly recommend!
Mickey did a wonderful job cleaning my carpets and was super friendly and professional. He did an excellent job of explaining options and making recommendations based on my needs. I would definitely have him back for future cleans.
Called to schedule a carpet clean with pure clean, was last min and they were able to work around their schedule to fit us in. Ben came out to do the job and was very professional. We had 3 rooms cleaned and they look BRAND NEW. Communication both with office staff and Ben was 💯 called me the day before to confirm…
Greg did a fantastic job cleaning our carpet. He took the time to do a thorough cleaning and our carpets look and smell great. He was very friendly and professional. I love this company!!
Mickey Zingarelli was so knowledgeable and happy to share his knowledge in a courteous and easy to understand way. He asked many questions to make sure he understood our needs and listened respectfully to the answers as he formulated a plan for our appointment and then reviewed the plan with us to make sure we were…
Ben was awesome and did a wonderful job getting our carpet clean and pet stains out
Ben was super personable and professional, explaining how the carpet and air duct cleaning would work, what packages were available, and the different things we can do to keep things cleaner longer. The carpets look way better than they did, pet stains in particular. Definitely recommend Pure Clean and will use them again in the future.
Nathan arrived on time, inspected our carpets and problem areas, and completed the job perfectly. He was 100% professional, knowledgeable, and courteous. I would highly recommend Pure Clean and their great staff!
Ben is a very professional technician. He helped remove some stubborn stains and gave helpful advice on a better pet stain remover. Carpet cleaning went smoothly and quickly. Carpets look great. Working on scheduling our next cleaning to stay on track.
First off we have used this company twice now. Both times they were amazing. This last time the tech called 30 minutes before arriving. Showed up right at 8. Explained everything from what he was going to do, to how much it would cost. Even talked to us about other things we will utilize in the future with this…
Pure Clean Carpet Cleaning was professional from start to finish. They arrived on time and took measurements providing pricing for different levels of service which they openly discussed and helped me arrive at what level of service I needed. Bottom line, they did a wonderful job. The carpets looked great, they…
Ben did a great job! He was on time, friendly and professional. He let us know about upgrade options (which we did) without being salesy. The carpets look great! It has been a few years since they were last cleaned and they look new again.
Pure Clean is outstanding as a company and Donovan exceptional as a Senior Technician onsite. I could not be more pleased with the quality of work, as well as the care and concern for my home overall. Donovan is highly skilled at what he does and exceptional in communications with the customer, explaining options…
The tech was fantastic, he was knowledgeable and informative, the results were excellent, wouldn't use anyone else, great job, thanks
Pure Clean is our go to company for our rental properties. Well not the least expensive service in the marketplace… We have found that you get what you pay for in carpet cleaning. Pure clean has kept our carpets in excellent condition which has saved us much in carpet replacement costs over the years. All of the…
I called because I had recently discovered fleas on my cats, and they were able to get me an appointment within 2 hours of my call! The guy who came out was extremely professional and explained everything well. It was a little more than I expected to pay (from what I was told on the phone) but it was well worth it.…
We used Pure Clean to treat and clean the carpets at my work. They were very accommodating with my request to be as late in the day as possible so my co-workers would be mostly gone. Greg showed up and was courteous, quick and informative. He reviewed a few areas with me that were difficult to clean and ensured I…
The Pure Clean team is fantastic, especially Donovan who was very knowledgeable, friendly and helpful. Our carpets and sofa look brand new again!
Ben was super helpful, answered my questions and worked with me to find the best way to clean out an room where we had some pet stains. He also helped setup a quote for the future work that we'll need as we get ready to sell our house. Great work! Update - worked with Ben on a few more occasions while we were…
Ben Youn was super great, he arrived on time, explained the carpet cleaning process with us very well and our carpets look great!
We had Greg out to our home in Lake Stevens to clean 2 couches and carpet in 3 bedrooms plus stairs. We were contemplating new couches but he did such a great job they look brand new. Greg was 15 minutes early, kind, no-pressure sales, informative, and thorough.
Ben was a miracle worker! I had a massive pet urine stain that I managed to make much worse in my attempt to clean it myself, and I thought it was a lost cause. Ben was extremely helpful explaining how I can treat these types of stains myself next time (and explaining what I likely did wrong to cause the stain to…
Donovan was prompt and professional and very friendly. We were very happy with the carpet cleaning and the costs were reasonable.
Greg did a wonderful job in a timely manner! He was very professional and also very personable!
Loved all the information and my carpets look Brandnew!! Thank you
Have always been happy with the service and results from Pure Clean! It’s been a while since we last had the team out to clean our carpets but Ben Youn was out today to clean the carpets throughout our entire house. He did a fantastic job and spent a lot of time on the most challenging stains. The carpets look so…
Ben did an EXCELLENT job. I highly recommend this company & especially Ben❤️
Nathan and Mike did a fantastic job - very trustworthy and thorough. Thank you!
We had Nathan out to our home today to tackle a very soiled pet area. Everything was great, Nathan was right on time, very friendly, and eager to do a great job. After hours of work in a very hot house Nathan was able to work wonders! Thank you so very much for an awesome job! We will continue to use Pure Clean for all our carpet cleaning needs.
Fast response,knowledge,great professional job
This company is very reliable. Details were explained carefully. All stains were gone over with me before starting so I knew if there were any that could be more difficult and how they could be handled
Ben came out and helped us clear up high traffic areas and residuals from a spoiled puppy dog. He worked hard to get all of the stains out. It looks fabulous. Super friendly and professional. Excellent work!
Donovan does excellent work and is a pleasure to deal with. I will definitely recommend Pure Clean to others.
So thankful for skilled technicians and companies with integrity like Pureclean! Donovan came out and did our carpet cleaning plus anti allergen. He was on time, professional, you can tell he is very knowledgeable and cares about what he does! Our carpets look fresh thank you Donovan!
Scotty Robertson very good professional in his field, managers respond very quickly, always keep up to date, I recommend this wonderful company 👍
Nathan did a wonderful job on my carpets and super professional. I received great help in deciding the best cleaning package!!! Highly recommend Nathan!!
Pure Clean has been cleaning our carpet for years, they are professional and so a great job
Love this company and the techs are so knowledgeable and professional. I have used them before and will continue to use them in the future!
Greg was very thoughtful and professional.
My carpet is 25 years old...and they are buttercream in color...they look so beautiful when pureclean finished...due to my age I can no longer do them so started with this company one year ago...this is second cleaning in a year...I will do my stairs every six months and others at least once a year...highly recommend Pureclean for beautiful job...
Was extremely professional, wonderful young man. Would definitely recommend him and will be using again in the future.
We had a great experience with Pure Clean. We got an appointment right away. Ben was on time, professional, and explained our options to us clearly and helped us make the right decision for our home. Our carpet look amazing!
Jeni showed great customer service and communication! Donovan was very friendly & professional. Did an amazing job!
Conner came out today and cleaned our carpets and our sofa. He was incredibly thorough and friendly! He did a great walk though and worked really hard to get some couch stains out that our dog had made. We will for sure be using them again. Thank you Conner!
Ben was on time, communicative, and very professional throughout the entire cleaning process. I would highly recommend this company to anyone in western Washington! Thank you so much for a job well done.
We had a great experience with Pure Clean from the start. The customer service was great at all stages of the process. Donovan came to clean our carpets and provided a great explanation of the service as well as high quality service. By the end of the cleaning, our carpets were looking as good as new. We would…
Greg is an incredible job. He's a hard worker, has great PR skills, listens and understand my concerns and desires to do the best job possible. He's thorough.
I wanted to welcome my newborn to a clean home and was looking around for a carpet/rug cleaner. Was going to do it ourselves, but we figured to better leave it to the professionals. I contacted Pure Clean through Yelp and they're very responsive and gave thorough explanation. Making appointments was easy. We had…
Communication was good, the technician was polite, personable, and professional. They were able to show up early which we were able to accommodate. Ben explained the process, possible limitations, and we were fully informed of what to expect. Service was very good.
This is 5 star review for Greg W. He arrived on time, was friendly, walked me through my options and made some very helpful suggestions. He was very efficient and quick. I’m amazed he was able to get up our cat’s assorted stains and our carpet looks and smells great!
Mickey cleaned our entire two story house carpets. He was just amazing. Was completely professional, amazingly friendly and courteous. Tried his best to remove the urine stains our little rascal dog left. Lot of the spots unfortunately still remain and are noticeable, but it was mentioned on a trial run in a…
Ben did a great job. He was very thorough, polite and conscience.
Love PureClean. Conner was thorough and educational. He was very personable and made sure we understood before and after by walking us through. Felt very comfortable having him in our home
Scotty was great! Professional, knows his product well, and the puppy loved him😊
Nathan did a fantastic job cleaning our couch. He arrived on time and was very professional. Highly recommend this company.
This company is amazing! They are great at customer service and communicating. Scotty was the worker they sent and he was professional, personable and very helpful in helping us choose the right service. He had a great attitude and spent his time making sure our carpets looked amazing. We will definitely be using this company again!
I’ve used Pure Clean many times and find them to be consistent in quality and employee professionalism.
Fantastic customer service, explained everything thoroughly and gave helpful advice for the future. I would definitely use them again for future carpet cleaning needs.
SO HAPPY! Between a kid and puppy our carpets were in sad shape. Scotty did an amazing job and was quick and helpful. Thank you! It's been a minute since I've seen our carpets look this good.
What a great difference this service makes, like having a new carpet.
I had my high traffic areas cleaned by Ben Youn this week. He was most courteous, and did an excellent job! I will recommend Pure Clean to all my friends. Thank you Ben!
We always use Pure Clean for our carpet care, both in our own home and for my wife’s real estate clients. Josh did a wonderful job at our home, removed all the pet stains (we have 3 older cats) and was able to make our older carpets look new again. Thank you, Pure Clean!
Scotty was punctual, professional, and thorough! Thank you! Highly recommend!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 764 | $209–$435 |
| Carpet steam cleaning | 474 | $253–$490 |
| Pet stain & odor removal | 407 | $164–$384 |
| Upholstery cleaning | 195 | $209–$366 |
| Area rug cleaning | 141 | $158–$435 |
| Mattress cleaning | 10 | — |
| Flooring | 10 | — |
| Drapes & curtain cleaning | 2 | — |
