How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%75+5.3Craft & service penalty96−0.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREPureClean
Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 32 mattress cleaning · 4.9★ from 2,779 Google reviews
Report card
Percentile vs other mattress cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired PureClean for 8 kinds of job.
PureClean for pet stain & odor removal
Clear ✕All 408 Google reviews tagged “Pet stain & odor removal” · showing 100
I HAVE A HARD TIME BELIEVING THIS IS THE SAME COMPANY. My experience was totally different. The results were so bad that I hired another company to come and clean the carpets again. They said that the men from Pure Clean obviously had no idea what they were doing. It was as if they bought some equipment and…
Wonderful company. Danielle did a great job at explaining and my carpet looks fresh and new. Thank you so much.
We are repeat customers and we are just as satisfied as we were the last time we used Pure Clean. Jesus arrived on time, was friendly, knowledgeable and respectful of our home. He handled all our problem areas and our carpets look great! We highly recommend this Company’s services and personnel!
Another great Pure Clean experience! Donovan did a phenomenal job with my carpets and giant sectional. Explained everything well, set expectations and gave great advice! Thank you!
This was our second time using PureClean. They are great! From calling in to scheduling with Mike, to Forest coming to do the service, everything went smoothly. Such a wonderful group of people to work with. Very personable, professional and efficient. Answered all our questions and were able to get out some…
It was awesome: quick and professional. We were very pleased. The technician was very polite and knowledgeable and made great recommendations. And last but not least, their cleaning products are non-toxic, and there was no chemical smell after they left. Highly recommended!
Our techs were polite, professional, detailed and efficient. The results were great. Wish I had taken before and after photos. Very pleased.
The guys called before they arrived. They were right on time. They worked hard and did everything I asked. The floors looked really good when they were finished they were both polite and professional. I would use them again
Had Jesus B came and did a carpet cleaning service for are bedroom. He was very professional when he arrived aswell as threw out the service, he did and amazing job, will definitely recommend for next time.
Jesus dod a fantastic job: thorough, efficient, polite, and very personable!
I am very satisfied with my carpet cleaning experience. Ben did a great job. I had a different carpet cleaning company last summer and the stains came back due to wicking. I am hopeful with the cleaning process that was used it will prevent the stains from coming back. There are different cleaning packages to…
Jesus did a great job today! Was very friendly and did a great job on our carpets.
Wonderful Job and explained everything I will definitely recommend them to family and friends
Jesus did a great job and was extremely helpful and polite
Amazing customer service, Technicians Jesus know there field.
Jesus cleaned a couple rooms on a Saturday early in the day. It was super convenient and he was on time and was very efficient. He did a great job and was honest with what services we needed while staying within our budget.
Our technician, Ben, showed up on time and was very professional. He explained all of out options of service so we could understand what to use to best for us and our carpet. I definitely recommend this company and will use again in the future.
Ben Youn did an amazing job getting the pet urine smell out of our carpet! Kind and courteous!
Forest was fantastic-professional, knowledgeable, patient with my questions, and did an excellent job getting some difficult pet stains that had been in my carpet for several months. I tried removing them myself with my own machine, but the stains reappeared. I learned that I need very hot water to extract the…
Jesus did a great job cleaning our stairs! He was gracious with our 5 year old who had so many questions. Jesus is a great representation of the company. We’re a fan! The Reynolds
I am so happy with Pure Clean, from booking the appointment, to Forrest the technician coming out and completing the job. Forrest was prompt, efficient, and knew all aspects of cleaning my carpets and chair. I have signed up for next year and would highly recommend this company and Forrest.
Thia is the second time I have used Pure Clean. Ben was very professional, he explained the process and did a great job. I have a lot of stairs and he went above and beyond. We had pet and traffic stains. My carpets look and feel new! I am so pleased! Thanks for being so thorough, Ben and Pure Clean!
Forrest did an amazing job. He was thorough and detailed when going over the packages offered and what the process was for each one, as well as how to take care of the carpet after the cleaning. The carpet looks incredible. He got some stains out that I didn’t think would come out. I highly recommend PureClean!
Pure Clean - Ben, specifically - absolutely exceeded all expectations. From timely arrival, friendly (and judgement free *ahem pet stains*) walk through, multiple packages offered to a finished result that was as-beautiful-as-promised (and such a short drying time!), Ben and the Pure process DELIVERED! Will absolutely use them again.
Ben was very professional and efficient with his time here. My carpets were totally a different color afterwards and smelled amazing. Thank you PureClean!
Donovan did an amazing job! Super professional, knowledgeable, friendly, and willing to explain the process! Love that everything is pet friendly. Definitely recommend!
Donovan did an amazing job from start to finish. He was well informed, professional, and thorough. I’ve used PureClean multiple times now, and always pleased with the finished outcomes. Would highly recommend!
Jesus was amazing! Carpets have never been cleaner!
Excellent carpet cleaning experience. On time, professional and super clean carpet! Highly recommend and I will be using their services again!
The technician was extremely kind, professional and informative. He provided multiple service options with price details so I wasn’t surprised with the end cost, and the results exceeded my expectations. He used floor mats at the house entry to protect the doorway and flooring, wore shoe covers, used corner guards…
Donovan did an amazing job cleaning the carpet in our family/playroom! This room gets a ton of use from our kiddos and our dog, so it had several stains and definitely showed signs of being well-loved. After Donovan worked his magic, the carpet looks refreshed, bright, and so much cleaner than we expected possible.…
My technician Nathan was very kind, trustworthy and knowledgable about your services and products. He listened to my concerns and was able to help me feel comfortable with my investment of maintaining a clean healthy carpet for my family living.
Great service and reasonable price! The cleaning was great especially the hard to remove stains and the odor from my two cats were removed as well. Jesus Barajas was very detailed in explaining things to me before even starting the job. What to expect and how he is going to do things. I also love that they have a…
Donovan was personable and friendly. Explained all the carpet cleaning options available. Since I recently had a 6 month old puppy houseguest, I was dealing with not only normal dirt in traffic areas, but also pet urine stains and odor in my 30 year old carpet on two floors of my home. He got right to work and did a…
Our technician, Ben, listened and then gave us upfront bid and solutions to a 9 month old puppy in training oops 😬 We have always had excellent service from pureclean. Thank you Ben for quality service.
My house has never smelled better! This was my first time using a professional service to clean my carpets and I will definitely be coming back again! He was so nice, courteous and very respectful of my home. I will for sure be recommending this company to my friends and family.
Best overall cleaning and explanation from our Technician, Donovan Lenaburg. Learned things about cleaning carpets I never knew! Charlene
Super efficient and knowledgeable. Carpets looks great. Going to do it every 6 months
Incredible service! Our technician Donovan was prompt, responsive, informative, honest, skilled and experienced. After a thorough inspection he provided options and made recommendations based on actual need not a desire to up charge. Our carpet looks and smells better than new and we will absolutely work with him again.
Super efficient and quick service!!! He went through every little detail with me before getting started and the house looks amazing! This is the cleanest I've ever seen our carpets! Thank you so much :))
This was a great service! I am local and found them on a Google search. Ben Youn was my tech and he was so great to work with, explained the whole process, was extremely thorough and made me feel super comfortable throughout the day. He was warm and easy to connect with, the service was great and I'll definitely…
The downstairs carpet has a second life. Nathan fixed up carpet that hadn't been cleaned in several years and did an excellent job. Highly recommend this company and service.
Chandler did an amazing job! The carpets turned out great and he was able to guide me in the specific spot treatments I needed in areas!
I’ve used Pure Clean for years and they are so good, use environmental safe products and timely, communicative and enjoyable to work with. Brian is great.
We have older carpet in our basement that was significantly stained. I likely made this worse by renting a do-it-yourself carpet cleaner from the local grocery store. I wasn't sure the carpet was salvageable, but called on PureClean for advice. They really came through for us, returning several times, until the…
Nathan arrived at his appointed time, insisted on wearing booties and we did a walk through of the areas to be cleaned and he seemed pleasantly surprised that we had rooms the prepared (i read the info sent). He explained the different options available and pointed out which would provide the results I was seeking.…
Chandler provided great service, friendly, attention to detail, and excellent communication!
Jesus cleaned our carpets today and I am absolutely blown away by how amazing they turned out! He made our over 10 year old dingy stained carpet look like new!
Eric was great to work with, honest, and did a great job, on our old stained carpet. Will have them out again! I believe this is an older review, but still the same fantastic service! We have Pure Clean do our carpets every year!
I want to do a huge shout out to Kenneth Mathias from PureClean! He came out to our home and went up and beyond all expectations. He was very knowledgeable and informative. Our carpets both upstairs and downstairs look brand new! Thank you so much Kenneth!
Great experience overall - will use again. Communication was up front and clear. Ken (technician) was amazing from the assessment, discussing options and then doing awesome performing the clean.
We use have used PureClean 1-2x a year for the past 8-10 yrs. Today Nate did a great job: On time, great communication and excellent results. Highly Recommend.
Thank u for making my house like brand new
Excellent service all around. They were professional, friendly, on-time, did a great job and were priced lower than other companies. We'll definitely use PureClean again.
Jose was great! We discussed the best way to treat my pet stain and he spent a long time focusing on the problem spot. Although I had previously cleaned the spot a hand held carpet cleaner, I couldn't remove the slight stain. Jose completely removed the stain and greatly reduced the odor. He was professional, friendly and thorough.
Nathan was outstanding. Carpets look like new. Same with chairs.
The two gentlemen were professional, thorough, considerate, and conscientious. I continue to give this company my highest recommendation.
Josiah was kind enough to call a few hours in advance of our appointment to alert me that he was running early. We were able to accommodate this and it worked out perfectly for us. He was very professional, kind and thorough. Josiah was very informative both pre and post clean. I hope he is still cleaning the next…
First rate service every time! Donovan did a spectacular job cleaning and sealing the tile and granite in my home and cleaning my hardwood floors and carpet. They look like new!
Connor is the best carpet cleaner I've ever encountered. I'm 74 and tried every company available in our city. He continues to revive my 25 year old carpet of dirt and pet odors. You will thank me for this recommendation. Had another great carpet cleaning experience with Pure Clean. This time I used Nathan who did a fabulous job.
On-time, professional cleaner. Did a great job on our carpets, stairs and rug.
I love these guys. Use them every year. They are always on time and let you know when they are on their way which is important because I have to juggle 3 dogs. Do a great job and are always polite and professional
Connor was excellent in explaining the process, examining the areas to be cleaned, and describing how he would approach cleaning of the pet impacted stain areas. He did a thorough job and the carpets look new :) He was friendly through all interactions and explanations! This was our third time with PureClean and we…
I recently had Pure Clean clean my large area rug. They always do an excellent job and their team picking up and returning the rug is always professional, helpful and courteous. I will continue to recommend and use Pure Clean.
I cannot recommend them enough! Ben is amazing! Knowledgeable, explained things in depth so I knew what to expect, and the quality of the job he did blew my mind. Plus, our super anxious dog LOVED him, which we were concerned he'd get stressed. Our light carpet is 17 years old, and had pet stains and just DIRT. Pure…
Scotty showed up on time and was totally efficient and professional. He noted the areas of concern and went to work! My carpets look so good👍
Pure Clean is the BEST carpet cleaner. Nathan was honest, fair and explained everything in great detail so we understood how he was going to get our carpet clean. We had some pet stains and odor and he got them completely out! Our carpet feels so soft and new. They also sell a spot cleaner that I highly suggest…
I’m very particular about the products used in my home and I love the fact that they use green products and just water! We needed cat accidents treated and it was successful! Donovan was up front about expectations and costs, as well as best options for our situation. He was friendly and took great care to protect…
Great experience with our technician . He really listened to what we needed and our animal urine smell is gone!!
Brock confirmed with me to arrive early which was great. He was very kind, explained everything in detail was professional and passionate about his job. Brock went above and beyond to clean a lot of deep blood stains out of the carpet and make it look new again. I am very thankful for Brocks dedication and hard work.
Ben Youn did an amazing job at our place. He was very professional and patient with us. Definitely will recommend to any family or friends because of such a great experience with had with him. Thank you Ben!!
Ben is a miracle worker! My carpet looks brand new. It had some scary stains that Ben was able to get out. He was professional, friendly and very hardworking!
We had a great experience with Pure Clean! Nathan, our technician, was friendly and professional, and did a great job of walking us through our options to rid our downstairs carpet of pet stains and odors. The job only took an hour for approximately 400 sq ft, and we’re extremely satisfied with the results. Would highly recommend Nathan and Pure Clean.
Thanks for the great job on the carpet!
Tech did Awesome job, and was very knowledgeable about the process! And the Gold package price was very reasonable.
Josiah did a great job! Very professional and a really nice guy! Very thorough
Conner did an excellent job on all aspects of his cleaning service. He was professional, willing to help with moving furniture, and friendly throughout. He clearly explained the range of services available before we agreed on which level to use. I am very satisfied with the results on the upholstered chair, area carpets and our old wall to wall carpet.
I had the pleasure of having Josiah Lewis come work on our carpets. He was on time and was kind enough to walk me through everything step by step. We have had a cat with some serious urinating problems and have tried everything to get the smells to get away. He not only got the smells out he also shampooed all the…
My rug looks great!
Brock did a fantastic job. We were dealing with severe cat allergies and needed to remove dander from our home. Brock first did a thorough vacuuming using a specialty brush roller designed for fur removal. (which removed an unbelievable amount of cat fur after I had done what I thought was an exceptional vacuuming…
Josiah my technician is phenomenal! He advised on what he could do to save my carpet further life and suggestions on the area for my two dogs. PureClean receives 10 stars! I did sign up for the HHP every 3 months for cleaning to keep my carpets and tile fresh. Pricing is very reasonable!
Pure Clean’s Brock arrived on time and explained what would be done and then very efficiently did the carpet cleaning. He was friendly, yet business like, knowledgeable and conscientious about the stains and everything looks great. Thank you for a good experience!
Nathan was AWESOME! Very personable and did great at talking about our pet odor/stains etc. carpets look VERY god!
Fast, clean, professional and lots of options for what you need now and later
I selected Pure Clean carpet cleaning after an online search. Booking was super simple & their prices are comparable to others I had quoted. On the day of service, the technician, Brock, called to let me know he was on his way. On arrival, Brock walked me through options to address a pet stain area in our family…
They are the best! Such great customer service and quality, my carpet always looks great after they come!
Ben Surdi was on time and courteous. We had a deeply soiled bedroom carpet. After he cleaned it our carpet looked brand new and had a pleasant scent. We will definitely use PureClean in the future!
We’re so glad to have had PureClean come clean our DISGUSTING carpet. Three years of pet stains and mud tracked in from outside and out tech made it disappear in a matter of hours. Price was great, service was excellent. We will use them for future carpet cleaning- which is inevitable with dogs, kids and a muddy yard!
Chandler did awesome! He was so friendly and professional. He explained everything and the process he would use. And the citrus smell is amazing! 100% will recommend this business to others.
Great job and amazing customer service on the phone and in person. Donovan was clear, efficient and incredibly professional!
Really love the quality of work they provide! The technician that came out was chandler and he was super informative and super patient with all our questions. He answered all my pricing questions and really helped explain the difference in the services and how they differed. Also was very good at setting my…
I called this morning expecting a long wait (everything has a long wait these days), but Ben was able to come out for an estimate within a couple hours. The estimate was cheaper than we expected, and he didn't try to upsell (he suggested the gold package based on our needs, and we already basically wanted that, so…
Excellent job and looks great
Connor and Pure Clean are simply the best. I wouldn’t trust any other company for carpets or odor removal.
I’ve used Pure Clean several times and they are the best! My carpets always look beautiful. Great technicians, great customer service.
Professional and knowledgeable. Performed the task in a timely fashion. Resulted in ideal goals. Went above and beyond in resolving a pending problem from beforehand.
Booking a consultation was so easy! They booked for two days after I called which worked perfectly. I was very concerned about a pet stain but Nate was great! He was able to spot treat and get it right up! He was on time and friendly and able to clean it right after our consultation. This is my second time using…
Excellent communication, clear and careful explanations, on time, excellent work. I have hired this company three or four times and apparently plan to keep doing so! Highly recommended.
Very happy with the carpet service we received today. Donovan was excellent, very thorough in explaining our options and providing recommendations. Highly recommend!
Technician was great & carpet is beautiful!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 764 | $209–$435 |
| Carpet steam cleaning | 474 | $253–$490 |
| Pet stain & odor removal | 407 | $164–$384 |
| Upholstery cleaning | 195 | $209–$366 |
| Area rug cleaning | 141 | $158–$435 |
| Mattress cleaning | 10 | — |
| Flooring | 10 | — |
| Drapes & curtain cleaning | 2 | — |
