Party equipment rental service · Tyler, TX · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%99+30.5Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 13 fence rentaliPosition by Experts Score among all companies we track in this category. · better than 92%
5.0★★★★★34 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Pyro Party Heroes 5/5 based on 34 reviews, highlighting their punctuality, clear communication, and flexible pricing for services like Gellyball, cotton candy, and glow parties. Customers frequently note that the staff handles all setup and teardown, keeps children engaged, and accommodates special requests or weather delays. The owner responds to every review, and no negative patterns or criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 34 reviews (100% five-star).
Reviews on this page: 34 Google reviews (31 with written comments, 9 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: September 9, 2026.
Service: Fence Rental Company serving Tyler, Texas.
Data from Google, last updated November 8, 2026.
Score profile vs other fence rental
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Pyro Party HeroesFence Rental median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pyro Party Heroes: 99/100 on this factor. Category median: 93.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pyro Party Heroes: 99/100 on this factor. Category median: 99.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 91.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pyro Party Heroes: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 82.–
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Bar = this company · dark tick = category median.
Star ratings
34 Google reviews we collected
5.0of 5
5 stars34100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 31 written reviews
100%praise
Praise41100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend1229%
Quality & results820%
Staff & attitude717%
Communication615%
Speed & response512%
Price & value25%
Honesty & trust12%
What customers talk about
We read 31 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Overall, I highly recommend Tyler Gellyball for anyone looking for an exciting and memorable outing.”
“From start to finish, the service and communication were absolutely top-notch.”
“We booked for our son’s birthday party and everyone had so much fun running around, strategizing, and enjoying some friendly competition.”
“They were great with communication and helped us plan the perfect party.”
“Chad was super quick to respond and easy to schedule with.”
“Definately worth it”
“Everyone wants a company they can trust.”
People customers mention
Gellyball4 reviews
Chad3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
KKaylee2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I recently had the pleasure of experiencing Tyler Gellyball, and I can't sing their praises enough! From start to finish, the service and communication were absolutely top-notch.
The Gellyball experience itself was a blast! We booked for our son’s birthday party and everyone had so much fun running around,…
JJessica7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
100% recommend! Professional, kind, courteous, timely, and fun! Our son loved it for his 9th birthday party and was super helpful that they took care of all the set up and tear down.
SShelby1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
So thankful for this company!
We asked if we could just rent the inflatables but use our own guns, bullets & glasses and they were so accommodating! They adjusted the price, made our date happen and left us with incredible memories of my son and husbands birthday that they’ll never forget. Thanks again Pyro🔫🙏🏼
AAnabelLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Pyro Party Heros were absolutely amazing! We had them come out for my son’s 13th birthday. They were friendly, accommodating, energetic, and so pleasant to have them host Gellyball at my son’s birthday! Not only them but my nieces whom are 4-6yr old also enjoyed them so much. We absolutely would recommend to anyone to looking to have a blast!
SShelly4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Chad @ Pyro Party Hero’s was amazing! Very interactive with the kids and had several different games for them play and stay engaged! Will definitely use them again!
AAmber5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
They are great! Professional and helpful! They traveled all the way to Nacogdoches for my son's 8th birthday party. We have some littles with special needs and they were 100% accommodating and understanding. 😊 Thanks for such a great experience!
I recently had the pleasure of experiencing Tyler Gellyball, and I can't sing their praises enough! From start to finish, the service and communication were absolutely top-notch.
The Gellyball experience itself was a blast! We booked for our son’s birthday party and everyone had so much fun running around, strategizing, and enjoying some friendly competition.
Overall, I highly recommend Tyler Gellyball for anyone looking for an exciting and memorable outing. Their excellent communication, outstanding service, and fun atmosphere truly set them apart. I can't wait to come back for another round!
Response from the owner · a month ago
Thanks so much!! We are so glad you enjoyed it. We had a great time too.
J
Jessica Hyde7 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
100% recommend! Professional, kind, courteous, timely, and fun! Our son loved it for his 9th birthday party and was super helpful that they took care of all the set up and tear down.
Response from the owner · a month ago
Great to hear you had a great experience. You can’t go wrong with gellyball!! Thank you for letting us be a part of your son’s special day!
S
Shelby Trevino1 reviewiTotal number of Google reviews Shelby has written across all businesses on Google Maps, not just this one.
So thankful for this company!
We asked if we could just rent the inflatables but use our own guns, bullets & glasses and they were so accommodating! They adjusted the price, made our date happen and left us with incredible memories of my son and husbands birthday that they’ll never forget. Thanks again Pyro🔫🙏🏼
Response from the owner · 6 months ago
Thank you so much Shelby, we really appreciate the kind words. We are glad he could help make your son and husbands birthday such a great experience.
A
Anabel SandovalLocal Guide · 14 reviewsiTotal number of Google reviews Anabel has written across all businesses on Google Maps, not just this one.
Pyro Party Heros were absolutely amazing! We had them come out for my son’s 13th birthday. They were friendly, accommodating, energetic, and so pleasant to have them host Gellyball at my son’s birthday! Not only them but my nieces whom are 4-6yr old also enjoyed them so much. We absolutely would recommend to anyone to looking to have a blast!
Response from the owner · 8 months ago
Thanks you so much for the kind words. Those smiles are worth a 1000 words. Such a great group. We loved every minute of it!
S
Shelly Williams4 reviewsiTotal number of Google reviews Shelly has written across all businesses on Google Maps, not just this one.
Chad @ Pyro Party Hero’s was amazing! Very interactive with the kids and had several different games for them play and stay engaged! Will definitely use them again!
Response from the owner · 8 months ago
Thanks for the kind words. We love partying with the kids and watching their faces light up with excitement! Thanks again for trusting us to host the gellyball!!
A
Amber Mims5 reviewsiTotal number of Google reviews Amber has written across all businesses on Google Maps, not just this one.
They are great! Professional and helpful! They traveled all the way to Nacogdoches for my son's 8th birthday party. We have some littles with special needs and they were 100% accommodating and understanding. 😊 Thanks for such a great experience!
Response from the owner · 8 months ago
Such a good group of kids. Would do it again in a heartbeat. Thanks so much for choosing us!
N
Nichole Crockett6 reviewsiTotal number of Google reviews Nichole has written across all businesses on Google Maps, not just this one.
We had such a great experience! They were great with communication and helped us plan the perfect party. They brought music and games allowing us to visit and spend time with our guests. The kids all had such a great time, leaving with all smiles.
Response from the owner · 8 months ago
Smiles are what we love to see! So glad yall enjoyed it. Thanks for trusting us to host your party!
K
Kaylee Mitchell2 reviewsiTotal number of Google reviews Kaylee has written across all businesses on Google Maps, not just this one.
I had a hard time finding something to do in town for a young adult birthday party. By far the best decision I made was booking with Pryo Heroes! Communication was clear with quick responses. Booking process was easy. They did all the set up and take down. Everyone had a great time with good feedback!! 100% recommend‼️
Response from the owner · 8 months ago
Heck yeah!!! We love hearing that. Thanks so much for using us! We look forward to your next event.
J
Jamie Irwin1 reviewiTotal number of Google reviews Jamie has written across all businesses on Google Maps, not just this one.
Pyro party heroes gellyball birthday was the most fun ever!! The kids are still raving about it several weeks after. They 100% handle everything from set up to music. The best part was that they ran the games and kept the kids organized and engaged for the full time, while the parents could sit back and watch the fun! At the end the parents even jumped in for a few rounds! Their communication before, during, and prior was top notch. Highly recommend!
Response from the owner · a year ago
What a great day we had! Thanks so much for the glowing review. So glad to hear you guys could relax and enjoy the party without a worry! So fun to watch the parents play too.
V
Valeria Vallejo1 reviewiTotal number of Google reviews Valeria has written across all businesses on Google Maps, not just this one.