Fence contractor · Tyler, TX · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%99+25.8Value 15%87+13.2Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 13 fence rentaliPosition by Experts Score among all companies we track in this category. · better than 58%
4.9★★★★★37 Google reviews · 24 photos
95%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers rate the company 4.9 out of 5 stars based on 37 reviews, noting that the owner responds to all feedback. Reviewers frequently praise the team for punctuality, clear communication, and professional installation of wood, chain link, and privacy fences. Many highlight the estimator's assistance with design choices and fair pricing. The primary criticism involves a delay caused by corporate permitting errors, which required rework to adjust fence height to local regulations.
Google rating: 4.9 out of 5 from 37 reviews (95% five-star).
Reviews on this page: 37 Google reviews (36 with written comments, 5 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 26, 2026.
Service: Fence Rental Company serving Tyler, Texas.
Data from Google, last updated November 8, 2026.
Score profile vs other fence rental
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: value.
This companyFence Rental median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Superior Fence & Rail of East Texas: 95/100 on this factor. Category median: 93.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Superior Fence & Rail of East Texas: 99/100 on this factor. Category median: 99.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Superior Fence & Rail of East Texas: 87/100 on this factor. Category median: 91.A
87
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Superior Fence & Rail of East Texas: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 82.–
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Bar = this company · dark tick = category median.
Star ratings
37 Google reviews we collected
4.9of 5
5 stars3595%
4 stars25%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 36 written reviews
99%praise
Praise7899%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price319%
Reasonable1381%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results2127%
Staff & attitude1823%
Speed & response1316%
Would recommend1114%
Communication810%
Price & value68%
Honesty & trust23%
What customers talk about
We read 36 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We have had a great experience with Superior Fence and Rail.”
“Dustin and Chris were very punctual, courteous and professional.”
“…came up with a solution we were happy with and the installation went quickly and easily.…”
“We would recommend Superior fence for anyone looking quality fence work”
“They were excellent in helping us with design choices and were very easy to work with.”
“He came out and gave us a free estimate with a quote, and was very descriptive in how he would have the fence repaired.”
“I would absolutely recommend Superior Fence to anyone looking for quality fencing and a company that genuinely cares about their customers.”
People customers mention
Chris17 reviews
Dustin8 reviews
Ethan5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Superior Fence & Rail of East Texas for 5 kinds of job. Pick one to see what they paid and said.
JJenifer8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Dustin and Chris were very punctual, courteous and professional. They did and excellent job installing the fence. We appreciate their hard work on getting the fence installed in the time that was promised. We will certainly recommend Superior Fence & Rail of East Texas to our friends.
Wood fence installation
RRobin4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Superior fence completed our partial replacement of a chain link fence and also erected a new wood privacy fence. They were excellent in helping us with design choices and were very easy to work with. They were able to solve some problems we were worried about with the chain link fence and easily came up with a…
Reasonable priceChain link fence installationPrivacy fence installationWood fence installation
RReba3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We have had a great experience with Superior Fence and Rail. Ethan came to assess the property and generate a quote, even making a second trip when we wanted to change a couple of things about the original quote. Mallory walked us through the payment options and kept in touch along the way. The crew who installed,…
Reasonable price
TTinaLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I requested a few quotes for my fence and decided Superior fence would get the job! Ethan was super good explaining what would be done and had pictures for me to choose the right fit for me. Dustin and Chris were the two that came to my home to install the fence. Dustin and Chris were #1 on time....#2 Super…
DDon2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
The whole process from start to finish was great. Ethan was very friendly and helped us decide what was best for our property. The fence installers, Dustin and Chris were also very friendly and hard working. Very happy with the end result. Would definitely recommend.
CCarrie3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Ethan, Dustin, and Chris were all very professional. We knew this was the team for our fence project as soon as we met Ethan. They were on time, polite, and did excellent work. We will hire them for any of our fencing needs. Thank you Superior Fence & Rail. The Harris’s are customers for life.
Dustin and Chris were very punctual, courteous and professional. They did and excellent job installing the fence. We appreciate their hard work on getting the fence installed in the time that was promised. We will certainly recommend Superior Fence & Rail of East Texas to our friends.
Services: Wood fence installation
Fence type: Wood fence
Response from the owner · a week ago
Thank you so much for your kind words and for choosing Superior Fence & Rail of East Texas! We’re thrilled to hear that Dustin and Chris provided such a positive experience. We take great pride in our team’s professionalism, quality workmanship, and commitment to delivering on our promises. We’ll be sure to share your compliments with them! Your recommendation means a great deal to us, and we truly appreciate the opportunity to earn your trust and business!
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Robin Krause4 reviewsiTotal number of Google reviews Robin has written across all businesses on Google Maps, not just this one.
Superior fence completed our partial replacement of a chain link fence and also erected a new wood privacy fence. They were excellent in helping us with design choices and were very easy to work with. They were able to solve some problems we were worried about with the chain link fence and easily came up with a solution we were happy with and the installation went quickly and easily.
The wood privacy fence looks great and we were pleased with the workmanship. Dustin and Chris worked hard and communicated with us throughout the process to make sure we were satisfied. They both worked hard in the heat and completed the work on schedule.
We would recommend Superior fence for anyone looking quality fence work
We truly value your review, Robin! It's great to know that our team was able to assist you with your design choices and effectively address your concerns during the installation process. Your satisfaction with the wood privacy fence and the communication from our team is what we strive for, and we appreciate your recommendation to others looking for quality fence work.
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Reba Daly3 reviewsiTotal number of Google reviews Reba has written across all businesses on Google Maps, not just this one.
We have had a great experience with Superior Fence and Rail. Ethan came to assess the property and generate a quote, even making a second trip when we wanted to change a couple of things about the original quote. Mallory walked us through the payment options and kept in touch along the way. The crew who installed, Dustin and Chris were amazing! They arrived at the time they stated they would, were courteous and completed quicker than expected. I highly recommend this company for your fencing needs.
Price assessment: Reasonable price
Response from the owner · 2 months ago
Thank you so much, Reba! We're grateful you took the time to share your wonderful experience with our team. It's fantastic to hear that Ethan, Mallory, Dustin, and Chris provided you with exceptional service and met your needs effectively. Your recommendation means a lot to us, and we're here for any future fencing needs you may have!
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george1 reviewiTotal number of Google reviews george has written across all businesses on Google Maps, not just this one.
Great experience overall
Installers Dustin and Chris were efficient and polite.
Response from the owner · 2 months ago
Thanks a lot, George! We're glad to hear you had a great experience. Our team takes pride in being efficient and polite, and it's wonderful to know that Dustin and Chris left a positive impression. Your feedback is greatly appreciated!
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Randy Collins2 reviewsiTotal number of Google reviews Randy has written across all businesses on Google Maps, not just this one.
Great fence install and even better service. Thank you Dustin and Chris!
Response from the owner · 3 months ago
Thanks for the great feedback, Philip! We're glad to hear you had a positive experience with our team during your fence installation. Your satisfaction is important to us, and we appreciate your kind words!
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Tina HyettLocal Guide · 20 reviewsiTotal number of Google reviews Tina has written across all businesses on Google Maps, not just this one.
I requested a few quotes for my fence and decided Superior fence would get the job! Ethan was super good explaining what would be done and had pictures for me to choose the right fit for me. Dustin and Chris were the two that came to my home to install the fence. Dustin and Chris were #1 on time....#2 Super professional and hard working. The fence is beautifull, it has given me the privacy ive wanted for a long time. I highly reccomend Superior fence. They were cheaper and professional
Response from the owner · 3 months ago
Thanks a lot, Tina! We're so glad you chose us for your fence installation and appreciate your kind words about our team's professionalism and hard work. It's wonderful to hear that you're enjoying your beautiful new fence and the privacy it provides. Your recommendation means a lot to us!
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Don Kurau2 reviewsiTotal number of Google reviews Don has written across all businesses on Google Maps, not just this one.
The whole process from start to finish was great. Ethan was very friendly and helped us decide what was best for our property. The fence installers, Dustin and Chris were also very friendly and hard working. Very happy with the end result. Would definitely recommend.
Response from the owner · 4 months ago
Thanks for sharing your feedback, Don! It's wonderful to know that you had a great experience from start to finish and that our team was able to help you with your property needs. We appreciate your recommendation and are glad you're happy with the end result!
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Carrie Harris3 reviewsiTotal number of Google reviews Carrie has written across all businesses on Google Maps, not just this one.
Ethan, Dustin, and Chris were all very professional. We knew this was the team for our fence project as soon as we met Ethan. They were on time, polite, and did excellent work. We will hire them for any of our fencing needs. Thank you Superior Fence & Rail. The Harris’s are customers for life.
Price assessment: Reasonable price
Services: Wood fence installation
Response from the owner · 4 months ago
Thank you so much, Carrie! We're grateful for your kind words about our team and are delighted to know you were pleased with their professionalism and the quality of work. Your support means a lot to us, and we're excited to assist you with any future fencing needs!
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Lori Vanderslice4 reviewsiTotal number of Google reviews Lori has written across all businesses on Google Maps, not just this one.
We had a great experience with Superior Fence. Ethan made a future appointment date and put up temporary fencing the same day. They were even able to come earlier than our original appointment date. Dustin and Chris both were very friendly. They went out of their way to put the fence up exactly how we wanted.
Price assessment: Reasonable price
Services: Privacy fence installation
Response from the owner · 4 months ago
Thank you so much, Lori! We're glad to hear you had a great experience with our team. It's wonderful that we could accommodate your schedule and that our crew was able to meet your fencing needs exactly as you wanted. Your kind words are truly appreciated!
