Called adviseing of his arrival time. On time, finished on time. Professional very clean job. No complaints, thank you

Quality Cleaning, INC.
Quality Cleaning, INC. at a glance
Quality Cleaning, INC. holds a perfect 5.0 rating from 152 Google reviews, with customers consistently praising the company's punctuality, professional communication, and thorough results on carpets, rugs, and stairs. Reviewers frequently note that the service uses green products that dry quickly, leaves areas odor-free, and offers reasonable pricing for a local business. The team is described as knowledgeable and dependable, often providing clear assessments and aftercare recommendations. No recurring criticisms or low-star patterns appear in the provided excerpts, as all included reviews are positive.
- Google rating: 5.0 out of 5 from 152 reviews (99% five-star).
- Reviews on this page: 152 Google reviews (125 with written comments, 3 with photos).
- Owner responses: the business replied to 19% of reviews.
- Most recent review: October 6, 2026.
- Service: Upholstery Cleaner serving Eugene, Oregon.
Data from Google, last updated October 25, 2026.
Score profile vs other upholstery cleaning
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Bar = this company · dark tick = category median.
Star ratings
152 Google reviews we collected
- 5 stars15199%
- 4 stars11%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 125 written reviews
- Praise24498%
- Complaints42%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price425%
- Reasonable1275%
- Overpriced00%
- Not sure00%
Middle half of what 13 customers paid ($203–$392) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Quality & results7329%
- Staff & attitude6526%
- Speed & response4418%
- Would recommend3715%
- Price & value146%
- Communication114%
- Honesty & trust42%
What customers talk about
We read 125 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Braeden did a fantastic job of resurrecting our carpets.”
“Braeden, the owner-operator, was personable and accommodating.”
“Braedon responded quickly to my phone call, set up the appointment, was on time and did a fantastic job.”
“He did an excellent job and I would highly recommend using this small local business.”
“This is the second time using Quality Cleaning and will not use anyone else.”
“Amazing people, dependable, excellent customer service, great price and now I have a beautiful carpet!”
“Wonderful communication, arrived on time, very fast, carpet looks great.”
“On time, reliable, and he takes great care to make sure everything is just right!”
People customers mention
- Braeden 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Quality Cleaning, INC. for 5 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
Quality Cleaning (carpet) tackled our rugs in a house occupied by a new puppy and an avid gardener who sometimes brings the outside in! Braeden did a fantastic job of resurrecting our carpets. He was timely, informative and very professional.
We recently had Quality Cleaning do some work for us. Braeden, the owner-operator, was personable and accommodating. He cleaned carpet, stairs, area rugs and our couch. He did an excellent job and I would highly recommend using this small local business.
Braedon responded quickly to my phone call, set up the appointment, was on time and did a fantastic job. The carpet dried quickly because of the quality of his equipment.
They were on time, professional and thorough. I appreciate how careful they are and before you know it your carpets are done & beautiful 😁
I didn't have a large space to clean, but the carpet was very dirty. It looks knew now.
Wonderful communication, arrived on time, very fast, carpet looks great. What more can you expect!
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 51 | $146–$303 |
| Carpet steam cleaning | 38 | $153–$315 |
| Pet stain & odor removal | 34 | $144–$260 |
| Area rug cleaning | 22 | $158–$434 |
| Upholstery cleaning | 19 | $170–$340 |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 152 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Looks great and smells fresh!
- Price assessment: Reasonable price
- Price: $200–250
- Services: Carpet steam cleaning
Quality Cleaning (carpet) tackled our rugs in a house occupied by a new puppy and an avid gardener who sometimes brings the outside in! Braeden did a fantastic job of resurrecting our carpets. He was timely, informative and very professional.
- Price assessment: Great price
- Price: $500+
- Services: Carpet steam cleaning, Pet stain & odor removal, Area rug cleaning
Great service, nice people.
We recently had Quality Cleaning do some work for us. Braeden, the owner-operator, was personable and accommodating. He cleaned carpet, stairs, area rugs and our couch. He did an excellent job and I would highly recommend using this small local business.
- Price assessment: Reasonable price
- Price: $350–400
- Services: Carpet steam cleaning, Upholstery cleaning, Area rug cleaning
What a great service! Local business. Great customer service. Product is green and leaves your carpets very dry. Plus, it smells great! I totally recommend this company to clean your carpets and area rugs.
- Price assessment: Reasonable price
- Services: Carpet steam cleaning, Area rug cleaning
Braedon responded quickly to my phone call, set up the appointment, was on time and did a fantastic job. The carpet dried quickly because of the quality of his equipment.
- Price assessment: Great price
- Price: $200–250
- Services: Carpet steam cleaning
They were on time, professional and thorough. I appreciate how careful they are and before you know it your carpets are done & beautiful 😁
- Price assessment: Reasonable price
- Price: $200–250
- Services: Carpet steam cleaning
I didn't have a large space to clean, but the carpet was very dirty. It looks knew now.
- Price assessment: Great price
- Price: $150–200
- Services: Carpet steam cleaning
Wonderful communication, arrived on time, very fast, carpet looks great. What more can you expect!
- Price assessment: Reasonable price
- Price: $150–200
- Services: Carpet steam cleaning
Business details
- Address: Creswell, OR 97426
- Phone: (541) 942-0420
- Website: qualitycleaninginc.net
- Service area: Eugene, OR