Quality Life Chiropractic & Massage logo

Quality Life Chiropractic & Massage

Chiropractor · Rochester, MN · reviewed since 2013

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%95+60.4Reliability 28%96+27.1Replies to reviews 8%91+7.5Experts Score= 95Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#103 of 234 massage therapistsPosition by Experts Score among all companies we track in this category. · better than 56%
4.9 ★★★★★ 205 Google reviews · 24 photos
96%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
73%reviews answered by the owner
Oct 2026latest review

Quality Life Chiropractic & Massage at a glance

Google reviewers rate Quality Life Chiropractic & Massage 4.9 out of 5 based on 205 reviews. Patients frequently praise the professional and thorough care provided by the chiropractor and massage therapists, noting clear communication, a welcoming atmosphere, and effective relief for back, neck, and joint issues. The practice is described as punctual, accommodating, and transparent regarding pricing and service options without high-pressure sales tactics. One low-star review criticizes the clinic for convincing a patient to continue treatment longer than necessary after their initial symptoms had already begun to improve.

  • Google rating: 4.9 out of 5 from 205 reviews (96% five-star).
  • Reviews on this page: 205 Google reviews (148 with written comments, 1 with photos).
  • Owner responses: the business replied to 73% of reviews.
  • Most recent review: October 22, 2026.
  • Service: Massage Therapist serving Rochester, Minnesota.

Data from Google, last updated November 5, 2026.

Score profile vs other massage therapists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

Satisfaction95Reliability96Craft & service–Value–Momentum100Replies to reviews91Satisfaction: 95 (median 94)Reliability: 96 (median 94)Momentum: 100 (median 100)Replies to reviews: 91 (median 77)
This companyMassage Therapists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Quality Life Chiropractic & Massage: 95/100 on this factor. Category median: 94.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Quality Life Chiropractic & Massage: 96/100 on this factor. Category median: 94.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Quality Life Chiropractic & Massage: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Quality Life Chiropractic & Massage: 91/100 on this factor. Category median: 77.A
91

Bar = this company · dark tick = category median.

Star ratings

205 Google reviews we collected

  • 5 stars19696%
  • 4 stars73%
  • 3 stars00%
  • 2 stars00%
  • 1 star21%

Praise vs complaints

Phrases our text analysis found in 148 written reviews

  • Praise19498%
  • Complaints32%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude6432%
  • Would recommend4221%
  • Quality & results3719%
  • Price & value168%
  • Communication137%
  • Honesty & trust137%
  • Speed & response126%

What customers talk about

We read 148 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I was looking for a local Chiropractor and I found the staff and Doctor to be personable.”
  • “I highly recommend Quality Life Chiropractic & Massage!”
  • “He is extremely thorough, asks a TON of questions and has a soft kind tone.”
    “I was having horrible hip pain and 1st visit i feel amazing.”
  • “Very friendly, pricing seems fair with multiple options, genuine and kind Dr and starting.”
  • “Extremely professional and explains things in detail.”
  • “I would recommend Matt to literally everyone, I would honestly wonder why you would go anywhere else to be honest.”
  • “First time patient, received prompt professional services that gave results after the first visit.”

People customers mention

  • Suntken 27 reviews
  • Matt 25 reviews
  • Amanda 7 reviews
  • Chiropractor 4 reviews
  • Sunken 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Tim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I was looking for a local Chiropractor and I found the staff and Doctor to be personable. They also offer a massage division.

Taylar7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Dr. Suntken is phenomenal. Extremely professional and explains things in detail. He ensures you’re comfortable throughout the appointment, answers all your questions, and offers suggestions/exercises you can do at home. I highly recommend Quality Life Chiropractic & Massage!

Becky2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

First time patient, received prompt professional services that gave results after the first visit. Not high pressure. Gave information on services and next steps. Very helpful! Welcoming staff and environment! Highly recommend!

A11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

My old masseuse moved out of town. Switched to Quality Life Chiropractic & Massage and have been happy! 100% recommend.

Dave1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Dr. Suntken listened to every physical concern I have and carefully navigated through each of them providing one of the best adjustments I’ve ever had in nearly 40 years of chiropractic care. Fully recommend!!

Chelsea3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

If you're thinking about checking this place out, let this be your sign to book an appointment!! They are amazing. Dr. Suntken has a way of making you feel at ease and Marie is literally a miracle worker with massage. The combination of a chiropractic adjustment followed by a highly targeted massage is truly unmatched.

Photos

Customer reviews

4.9 ★★★★★ 205 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Tim W4 reviewsTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was looking for a local Chiropractor and I found the staff and Doctor to be personable. They also offer a massage division.

Ron Knoll13 reviewsTotal number of Google reviews Ron has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr Matt is excellent along with Amanda in the office.

Taylar Johnson7 reviewsTotal number of Google reviews Taylar has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr. Suntken is phenomenal. Extremely professional and explains things in detail. He ensures you’re comfortable throughout the appointment, answers all your questions, and offers suggestions/exercises you can do at home. I highly recommend Quality Life Chiropractic & Massage!

Becky Perlich2 reviewsTotal number of Google reviews Becky has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

First time patient, received prompt professional services that gave results after the first visit. Not high pressure. Gave information on services and next steps. Very helpful! Welcoming staff and environment! Highly recommend!

Thomas Nustad12 reviewsTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I received professional and quick service as needed. Highly recommend.

A A11 reviewsTotal number of Google reviews A has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My old masseuse moved out of town. Switched to Quality Life Chiropractic & Massage and have been happy! 100% recommend.

Response from the owner · a year ago

Thank you for the nice review!

Mike TesulovLocal Guide · 37 reviewsTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Another 5-Star Adjustment Today Aug. 13th 2026 Thank You Dr. Matt 🌟🌟🌟🌟🌟

Response from the owner · a year ago

Thank you for the amazing review!

Dave Kost1 reviewTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr. Suntken listened to every physical concern I have and carefully navigated through each of them providing one of the best adjustments I’ve ever had in nearly 40 years of chiropractic care. Fully recommend!!

Chelsea Schneider3 reviewsTotal number of Google reviews Chelsea has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If you're thinking about checking this place out, let this be your sign to book an appointment!! They are amazing. Dr. Suntken has a way of making you feel at ease and Marie is literally a miracle worker with massage. The combination of a chiropractic adjustment followed by a highly targeted massage is truly unmatched.

Ben Suntken2 reviewsTotal number of Google reviews Ben has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always enjoy going there. Helped me with different injuries for many years. Have always had a great experience.

Quality Life Chiropractic & Massage on Google Maps →

Business details