Carpet cleaning service · Los Angeles, CA · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty93−0.7Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 39 grout cleaningiPosition by Experts Score among all companies we track in this category. · better than 79%
5.0★★★★★273 Google reviews · 24 photos
99%five-star reviews
4.99★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
$247typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Quick Clean Carpet Care 5 out of 5 stars based on 273 reviews, with the owner responding to 98% of them. Customers frequently highlight punctuality, flexible scheduling, and clear communication regarding pricing, noting that quoted costs often remain final without upselling. Services include deep cleaning for carpets, rugs, and upholstery, with staff described as professional and thorough in removing stains and odors. The single low-star review mentions disappointment with the outcome of a specific deep cleaning job, though no broader pattern of criticism exists among the remaining positive feedback.
Google rating: 5.0 out of 5 from 273 reviews (99% five-star).
Reviews on this page: 273 Google reviews (247 with written comments, 41 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 25, 2026.
Service: Grout Cleaning Service serving Los Angeles, California.
Data from Google, last updated October 26, 2026.
Score profile vs other grout cleaning
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Quick Clean Carpet CareGrout Cleaning median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Quick Clean Carpet Care: 99/100 on this factor. Category median: 95.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Quick Clean Carpet Care: 99/100 on this factor. Category median: 95.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Quick Clean Carpet Care: 93/100 on this factor. Category median: 99.A
93
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Quick Clean Carpet Care: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Quick Clean Carpet Care: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 75.–
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Bar = this company · dark tick = category median.
Star ratings
273 Google reviews we collected
5.0of 5
5 stars27199%
4 stars00%
3 stars10%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 247 written reviews
98%praise
Praise59698%
Complaints102%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price5858%
Reasonable3939%
Overpriced11%
Not sure22%
$247-9% vs typical grout cleaning
Middle half of what 75 customers paid ($183–$471) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude14023%
Speed & response13422%
Quality & results12921%
Would recommend9716%
Price & value478%
Communication325%
Honesty & trust274%
What customers talk about
We read 247 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“So glad I did, they were professional and very quick with their response to my questions, and was very accommodating when i needed to rescheduled beca…”
“I needed my couch to be cleaned and saw quick clean carpet care on insta and decided to give them a shit.”
“Very professional and did a great job cleaning a couch and an upholstered bed frame.”
“We will definitely use Quick Clean Carpet Care in the future and will recommend to our family, friends and neighbors.”
“I would not recommend this company if you are looking for any type of cleaning services.”
“Very reasonably priced and I won’t use anyone else.”
“He explained that my wool rug needed factory cleaning by his workers, not dry cleaning, and the fringe would be cleaned by hand.”
“They always do a great job and are extremely friendly and trustworthy !”
People customers mention
Matthew29 reviews
Derek12 reviews
Tom9 reviews
Matt8 reviews
Omar6 reviews
Hollywood3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Quick Clean Carpet Care for 8 kinds of job. Pick one to see what they paid and said.
JanLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
I needed my couch to be cleaned and saw quick clean carpet care on insta and decided to give them a shit. So glad I did, they were professional and very quick with their response to my questions, and was very accommodating when i needed to rescheduled because of the rain. Overall I recommend them. Might hit them up for their other services when I need em.
Paid $100–150
AlanLocal Guide · 38 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Excellent and very happy with Quick Clean Carpet Service. I have a teenage daughter who kept requesting different appointment times. Matthew was so flexible and nice about the time changes. He never made me feel I was inconveniencing him. The tech he sent out was also very professional and nice. He originally came…
Paid $150–200Reasonable price
Angel2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
My couches came out great Matthew. You did such a great job. Thank you for taking the time and taking care of my couches and my loveseat. Awesome job!!
Paid $250–300Great price
Thomas6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Great Service! Derek did an amazing job. He was punctual, personable, professional, and detailed. We will definitely use Quick Clean Carpet Care in the future and will recommend to our family, friends and neighbors.
Lawrence3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Omar was great! Very professional and did a great job cleaning a couch and an upholstered bed frame. Was well versed and knowledgeable with the furniture pieces and different materials. Will be back next time a cleaning is needed.
Paid $450–500Upholstery cleaningDeep clean
G2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I was very pleased with the service I received. Had 4 rugs cleaned and they turned out great! Definitely will use quick clean carpet care again
I needed my couch to be cleaned and saw quick clean carpet care on insta and decided to give them a shit. So glad I did, they were professional and very quick with their response to my questions, and was very accommodating when i needed to rescheduled because of the rain. Overall I recommend them. Might hit them up for their other services when I need em.
Price: $100–150
Monica H4 reviewsiTotal number of Google reviews Monica has written across all businesses on Google Maps, not just this one.
i’ve had several different people do my Sofa and Carpet And. No one has got the results as this company has. He’s hard-working professional and I love the work thank you.
Alan SilversteinLocal Guide · 38 reviewsiTotal number of Google reviews Alan has written across all businesses on Google Maps, not just this one.
Excellent and very happy with Quick Clean Carpet Service. I have a teenage daughter who kept requesting different appointment times. Matthew was so flexible and nice about the time changes. He never made me feel I was inconveniencing him. The tech he sent out was also very professional and nice. He originally came out to clean one room, but I added another and he did it with no problem. Their bill was very reasonable for two rooms. I gave the guy doing the work a $20 tip as a thank you, I probably should have given him more. I asked him to show me how gross the water was as this was the first carpet cleaning in many years. Here is the photo of the dirty water.
Price assessment: Reasonable price
Price: $150–200
Jennifer Bryan2 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
My couches came out great Matthew. You did such a great job. Thank you for taking the time and taking care of my couches and my loveseat. Awesome job!!
Price assessment: Great price
Price: $250–300
Response from the owner · 6 days ago
Angel, Thank you for trusting Quick Clean Carpet Care with your couch and loveseat cleaning! It’s great to hear they came out looking so good. Looking forward to helping you again!
Thomas Speare6 reviewsiTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
Great Service! Derek did an amazing job. He was punctual, personable, professional, and detailed. We will definitely use Quick Clean Carpet Care in the future and will recommend to our family, friends and neighbors.
Price assessment: Reasonable price
Price: $350–400
Services: Carpet steam cleaning, Area rug cleaning
Response from the owner · 6 days ago
Thomas, it’s great to hear everything went smoothly and the service met your expectations. Thanks for trusting Quick Clean Carpet Care. Looking forward to serving you again!
Jackie DuarteLocal Guide · 18 reviewsiTotal number of Google reviews Jackie has written across all businesses on Google Maps, not just this one.
Omar was great! Very professional and did a great job cleaning a couch and an upholstered bed frame. Was well versed and knowledgeable with the furniture pieces and different materials. Will be back next time a cleaning is needed.
Price: $450–500
Services: Upholstery cleaning, Deep clean
Response from the owner · a week ago
Lawrence, it’s great to hear your couch and upholstered bed frame turned out well!
We are glad you had a smooth experience and found the service professional and knowledgeable.
If you need upholstery cleaning again, just give us a call!
Ann HaugenLocal Guide · 17 reviewsiTotal number of Google reviews Ann has written across all businesses on Google Maps, not just this one.
Matthew was AMAZING. A friend recommended and she was 100% right on. We had a dead rodent in our couch and Matthew cleaned it completely as well as 3 rugs. He was professional friendly and fair priced. Will call again next time.
Response from the owner · a week ago
Ann, thank you for trusting Quick Clean Carpet Care! It's great to hear your couch and all three rugs were cleaned thoroughly and that you got professional service at a fair price.
If you ever need our services again, just give us a call. We're always here to help.
Ksenia K5 reviewsiTotal number of Google reviews Ksenia has written across all businesses on Google Maps, not just this one.
Really happy with the service! He was super nice, professional, and took his time with everything. My chairs were VERY dirty and the difference after the cleaning is huge — they look so much better. He also cleaned my sofa and did a great job overall. Definitely recommend!
Response from the owner · a week ago
Ksenia, it’s great to hear your chairs and sofa look so much better after cleaning! Thanks for trusting Quick Clean Carpet Care with your upholstery cleaning. We look forward to serving you again.
