Cairo Berrios
Review from Google · view on GoogleExcelente lugar para lavar tu carro
Quick Quack Car Wash
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#25 of 89 car wash servicesPosition by Experts Score among all companies we track in this category. · better than 73%
4.9 ★★★★★ 1,309 Google reviews · 24 photos
95%five-star reviews
4.93★last 12 monthsAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Nov 2026latest review
Quick Quack Car Wash at a glance
Customers frequently cite fast service, clean facilities, and helpful staff as key benefits, often noting the convenience of the location and the effectiveness of the wash. Recurring themes include friendly interactions and the availability of working vacuums, with some patrons appreciating the completeness of the cleaning process. Criticisms focus on pricing, occasional difficulty exiting with trucks, and instances where vehicles remained dirty or sustained damage despite the wash.
- Google rating: 4.9 out of 5 from 1,309 reviews (95% five-star).
- Reviews on this page: 1,309 Google reviews (739 with written comments, 36 with photos).
- Owner responses: the business replied to 100% of reviews.
- Most recent review: November 4, 2026.
- Service: Car Wash serving San Bernardino, California.
Data from Google, last updated November 4, 2026.
Score profile vs other car wash services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Quick Quack Car Wash: 93/100 on this factor. Category median: 90.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Quick Quack Car Wash: 96/100 on this factor. Category median: 88.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Quick Quack Car Wash: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Quick Quack Car Wash: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Quick Quack Car Wash: 100/100 on this factor. Category median: 86.A
100
Bar = this company · dark tick = category median.
Star ratings
1,309 Google reviews we collected
- 5 stars1,24795%
- 4 stars453%
- 3 stars91%
- 2 stars40%
- 1 star40%
Praise vs complaints
Phrases our text analysis found in 739 written reviews
- Praise48899%
- Complaints51%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price27075%
- Reasonable7922%
- Overpriced41%
- Not sure92%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude22445%
- Quality & results10922%
- Speed & response10321%
- Would recommend337%
- Price & value194%
- Communication41%
- Honesty & trust10%
What customers talk about
We read 739 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…ive away to the homeless encampment across the street this guy was a professional and held his compuse until I stepped out and seen what he was talkin…”
“Love getting my wash here , great service ⭐️⭐️⭐️⭐️⭐️”
“I love coming to this Quick-Quack, never has long lines and they’re so convenient.”
“Their is an attendant that deserves more than 5 stars because i was arguing with him that the stuff in the bed of my truck wouldn't fly because I had…”
“Axel and Adam were amazing sold me on a membership… well worth it.”
“Reasonable price but mine and 3 other had their weather strips ripped off the car the machine stopped half way with us in it and honestly it wasn’t worth my 20$”
“I was helped by Cali and he answered all my questions happily!”
People customers mention
- Lorena 13 reviews
- Ethan 10 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Quick Quack Car Wash for 8 kinds of job. Pick one to see what they paid and said.
Recent reviews
AndreaLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Cali was helpful and very informative. Car wash is always clean and kept up. My favorite location
Reasonable priceVacuuming
mLocal Guide · 264 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
On highland Ave. Their is an attendant that deserves more than 5 stars because i was arguing with him that the stuff in the bed of my truck wouldn't fly because I had taken care of the debris and ropes that were back there. I totally forgot that I had three some recycles to give away to the homeless encampment…
CrystalLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Having a black card takes work to keep it looking good.. I love the deal and the ceramic shine!!!
Great pricePolishing
Tito4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Great customer service. The machines always have soap and you feel like you get a complete wash. Would definitely recommend!
Great price
Queso2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
The best car wash. I go to them all the time and have a subscription and they never disappoint.
Giselle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I love coming to this Quick-Quack, never has long lines and they’re so convenient. Recommend 100%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Auto detailing | 109 | — |
| Vacuuming | 77 | — |
| Polishing | 72 | — |
| Auto interior vacuuming | 38 | — |
| Scratch removal | 34 | — |
| Clay bar treatment | 29 | — |
| Car waxing | 26 | — |
| Delivery | 25 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 1,309 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Angg Alva
Review from Google · view on GoogleHelpful & happy
Andrea G.Local Guide · 37 reviewsTotal number of Google reviews Andrea has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCali was helpful and very informative. Car wash is always clean and kept up. My favorite location
- Price assessment: Reasonable price
- Services: Vacuuming
- Busyness: Not busy
Response from the owner · 2 days ago
Thanks Andrea G.! Thank you so much for taking the time to leave a review! We really appreciate your business.
Monique Santoyo4 reviewsTotal number of Google reviews Monique has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFast , and easy
- Price assessment: Great price
- Services: Polishing
- Busyness: Not busy
Response from the owner · 5 days ago
Thanks Monique Santoyo! We are so grateful for your review. Thanks for sharing your rating with us and the community.
Analaya Rowlett2 reviewsTotal number of Google reviews Analaya has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat experience
- Price assessment: Great price
- Services: Auto detailing
- Busyness: Busier than usual
Response from the owner · 5 days ago
Hi Analaya Rowlett! Thank you for sharing your great experience with us. We're thrilled to hear you enjoyed your visit and appreciate your feedback. Looking forward to seeing you again at Quick Quack Car Wash!
m mLocal Guide · 264 reviewsTotal number of Google reviews m has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOn highland Ave. Their is an attendant that deserves more than 5 stars because i was arguing with him that the stuff in the bed of my truck wouldn't fly because I had taken care of the debris and ropes that were back there. I totally forgot that I had three some recycles to give away to the homeless encampment across the street this guy was a professional and held his compuse until I stepped out and seen what he was talking about. I apologize and he told me " you gotta have thick skin in customer service." Good guy, humble the eff out of me.
- Busyness: Not busy
Response from the owner · 6 days ago
Thanks m m! We are glad to hear that you had a great experience with our service and appreciate you taking the time to leave us a review.
Brittanie Marsh6 reviewsTotal number of Google reviews Brittanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMiguel, had great customer service and was very helpful.
- Price assessment: Great price
- Services: Vacuuming
- Busyness: A little busy
Response from the owner · 6 days ago
Thanks Brittanie Marsh! We are glad to hear you had a great experience at our location. Thanks for taking the time to share!
Lupe Reyes2 reviewsTotal number of Google reviews Lupe has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlways working vacuums and courteous employees
Response from the owner · a week ago
Thanks Lupe Reyes! We appreciate the review! We are proud to provide a convenient, clean wash while providing excellent customer service. We appreciate your business and look forward to serving you again soon!
Crystal CaballeroLocal Guide · 16 reviewsTotal number of Google reviews Crystal has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHaving a black card takes work to keep it looking good.. I love the deal and the ceramic shine!!!
- Price assessment: Great price
- Services: Polishing
Response from the owner · 4 months ago
Thanks Crystal Caballero! Thanks for the amazing review! We’re so glad to hear you enjoyed your experience.
Diego Reyes3 reviewsTotal number of Google reviews Diego has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCar came out very clean
- Services: Polishing
Response from the owner · a week ago
Thanks Diego Reyes! We appreciate the review!
Business details
- Address: 1445 E Highland Ave, San Bernardino, CA 92404
- Phone: (888) 772-2792
- Website: quickquack.com
- Service area: San Bernardino, CA