iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%52+12.6Value 14%87+12.3Replies to reviews 7%100+7.1Craft & service penalty56−4.4Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#49 of 54 outdoor lighting installersiPosition by Experts Score among all companies we track in this category. · better than 9%
4.7★★★★★290 Google reviews · 24 photos
90%five-star reviews
4.76★last 12 monthsiAverage stars on reviews from the last 12 months only.
7.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently praise Quiet Village Landscaping for professional communication, punctuality, and thorough execution of services including design, installation, and recurring lawn care. Positive reviews highlight attentive project management and clean work sites. However, recurring criticisms involve billing disputes, such as unexpected extra charges and unresponsive customer service, alongside complaints about pricing relative to competitors and inconsistent service area coverage.
Google rating: 4.7 out of 5 from 290 reviews (90% five-star).
Reviews on this page: 290 Google reviews (265 with written comments, 30 with photos).
Owner responses: the business replied to 94% of reviews.
Most recent review: October 24, 2026.
Service: Outdoor Lighting Installer serving St. Louis, Missouri.
Data from Google, last updated October 26, 2026.
Score profile vs other outdoor lighting installers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Quiet Village LandscapingOutdoor Lighting Installers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Quiet Village Landscaping: 73/100 on this factor. Category median: 94.B
73
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Quiet Village Landscaping: 52/100 on this factor. Category median: 92.C
52
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Quiet Village Landscaping: 56/100 on this factor. Category median: 99.C
56
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Quiet Village Landscaping: 87/100 on this factor. Category median: 100.A
87
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Quiet Village Landscaping: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Quiet Village Landscaping: 100/100 on this factor. Category median: 81.A
100
Bar = this company · dark tick = category median.
Star ratings
290 Google reviews we collected
4.7of 5
5 stars26190%
4 stars41%
3 stars10%
2 stars41%
1 star207%
Praise vs complaints
Phrases our text analysis found in 265 written reviews
94%praise
Praise43094%
Complaints266%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
96%fair
Great price417%
Reasonable1979%
Overpriced14%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results13429%
Staff & attitude10824%
Speed & response7116%
Would recommend6013%
Communication4710%
Price & value245%
Honesty & trust123%
What customers talk about
We read 265 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“From the start Steve and James made a great plan and Victor, Raudel and Gambino did a fantastic job with the installation”
“This company just employs a bunch of underpaid, inexperienced workers while charging the consumers top dollar for poor quality work.”
“From the very beginning of communication with Quiet Village, all of the staff have been responsive and professional.”
“Request for information on a rain sensor they advertised was bungled and bordered on rude.”
“Beautiful design and perfectly executed and a very timely manner”
“Highly recommend Jesse, Simon, and the whole QVL team for anyone considering an outdoor project!”
“I would not recommend this company for simple yard clean-up and mulch as they were very expensive without attention to detail.”
“everyone was so nice and they really listened to our every need.”
“…put down), grass/weeds in the beds were cut rather than pulled, and did not respond to my concerns after calling back a few times.…”
“Trenton was very helpful in providing a reasonable proposal and explained the process well.”
“I will say that they did a great job, it's a shame that they overcharge by such an absurd amount.”
“They’re both professional, friendly, and dependable.”
People customers mention
Luis23 reviews
James21 reviews
Julio12 reviews
Rene12 reviews
Angel11 reviews
Simon11 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Quiet Village Landscaping for 8 kinds of job. Pick one to see what they paid and said.
Laurie3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
From first consultation to finished project we couldn’t be happier. Beautiful design and perfectly executed and a very timely manner
From the start Steve and James made a great plan and Victor, Raudel and Gambino did a fantastic job with the installation
We highly recommend their services
Great priceStone landscapingYard designsRetaining wall design
Kay3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Quiet Village is wonderfully professional. They came when they said they would and did a beautiful job. It was wonderful to come home from a trip and see it all done. Shoutout to Angel, Julio & Luis!
Jane2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
From the very beginning of communication with Quiet Village, all of the staff have been responsive and professional. Quiet Village crew members Luis and Jose provided exceptional service related to a huge one-time job on our front and back yards (which had gotten out of control and needed extensive trimming,…
Anne5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We couldn't be happier with the super job
James, Dan, Angel, Julio, and Louis did in fixing our yard to awesome...my husband and I are not able to keep
Up the yard maintenance at our home.....
The team came in and pulled out
Every weed....and there were a lot of them...they put down rock and mulch and tweeked the…
MulchingWeed control
localLocal Guide · 129 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★
Terrible customer service. Michelle is a poor communicator and uses it to strong arm decisions. I suggest going with someone who has the time to do it right.
Casey1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Jesse and Simon built a wall in my backyard, and the results are outstanding. They were professional, efficient, and clearly took pride in their craftsmanship. The wall looks fantastic and has completely transformed the space. Communication throughout the project was great, and they left the site clean when they…
From first consultation to finished project we couldn’t be happier. Beautiful design and perfectly executed and a very timely manner
From the start Steve and James made a great plan and Victor, Raudel and Gambino did a fantastic job with the installation
We highly recommend their services
Price assessment: Great price
Services: Stone landscaping, Yard designs, Retaining wall design, Landscape design
Kaylie Elias5 reviewsiTotal number of Google reviews Kaylie has written across all businesses on Google Maps, not just this one.
Quiet Village is wonderfully professional. They came when they said they would and did a beautiful job. It was wonderful to come home from a trip and see it all done. Shoutout to Angel, Julio & Luis!
Response from the owner · a month ago
Thank you, Kay, for the kind review. We're thrilled Angel, Julio and Luis provided a professional, on-time service and that it was such a relief to come home from your trip to a beautifully cleaned home. We appreciate you trusting Quiet Village and look forward to caring for your home again.
Jane Shaw2 reviewsiTotal number of Google reviews Jane has written across all businesses on Google Maps, not just this one.
From the very beginning of communication with Quiet Village, all of the staff have been responsive and professional. Quiet Village crew members Luis and Jose provided exceptional service related to a huge one-time job on our front and back yards (which had gotten out of control and needed extensive trimming, digging, weeding, etc.) Project Manager Wayne was, likewise, exceptional. I recommend Quiet Village without hesitation.
Response from the owner · a month ago
Thank you so much for the wonderful review, Jane. We’re thrilled Luis, Jose, and Wayne provided exceptional service on your front and back yard project and appreciate you recognizing their hard work. We’re grateful for your recommendation and look forward to helping with any future landscaping needs.
Anne Haring5 reviewsiTotal number of Google reviews Anne has written across all businesses on Google Maps, not just this one.
We couldn't be happier with the super job
James, Dan, Angel, Julio, and Louis did in fixing our yard to awesome...my husband and I are not able to keep
Up the yard maintenance at our home.....
The team came in and pulled out
Every weed....and there were a lot of them...they put down rock and mulch and tweeked the whole yard, front and back to make it more low maintenance.....they worked so hard in
Terrible heat and got the job done
Quickly....everyone was so nice and they really listened to our every need...
If you want a super job done to your
Property and you want super nice
People to work with, call Quiet Village
Landscaping co.
Anne and Erich Haring
Services: Mulching, Weed control
Response from the owner · a month ago
Thank you, Anne and Erich, for the wonderful review. We’re thrilled James, Dan, Angel, Julio, and Louis were able to transform your yard into a low-maintenance space and that they pulled every weed, added rock and mulch, and tweaked both front and back to your satisfaction. They worked hard in the heat and will be pleased to hear your praise for their quick, attentive work. Please contact Quiet Village Landscaping anytime if you need follow-up or future maintenance — we’re always happy to help.
local guideLocal Guide · 129 reviewsiTotal number of Google reviews local has written across all businesses on Google Maps, not just this one.
Terrible customer service. Michelle is a poor communicator and uses it to strong arm decisions. I suggest going with someone who has the time to do it right.
Response from the owner · Edited 2 months ago
We're very sorry to hear about your experience and apologize for the poor communication and pressure you felt. We take this feedback seriously and will address your concerns with Michelle and our management team to prevent this happening again. Thank you for bringing this to our attention.
Update: We've reached out internally and this has been shared with Jessica, our Client Success Manager. She'd love to connect with you personally and make sure this gets resolved. Please reach out to her anytime at [email protected] or (314) 941-5405.
Mary Abkemeier2 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Very friendly and professional. Helpful all
Among the entire process
Price assessment: Reasonable price
Response from the owner · 2 months ago
Thank you, Mary, for the wonderful review. We're so glad our team was friendly, professional, and helpful throughout the entire process. We'll share your kind words with everyone. We look forward to assisting you again.
Casey Tebeau1 reviewiTotal number of Google reviews Casey has written across all businesses on Google Maps, not just this one.
Jesse and Simon built a wall in my backyard, and the results are outstanding. They were professional, efficient, and clearly took pride in their craftsmanship. The wall looks fantastic and has completely transformed the space. Communication throughout the project was great, and they left the site clean when they finished. Highly recommend Jesse, Simon, and the whole QVL team for anyone considering an outdoor project!
Services: Stone landscaping
Response from the owner · 3 months ago
Thank you, Casey! We're thrilled Jesse and Simon delivered a wall that transformed your backyard, and your kind words about their professionalism, craftsmanship, communication, and site care mean a lot. We appreciate the recommendation and look forward to helping with any future outdoor projects.
Tosha Anderson3 reviewsiTotal number of Google reviews Tosha has written across all businesses on Google Maps, not just this one.
The entire team at Quiet Village has been fantastic. From the design (James) and project management (Michelle) to the installers (Valentin, Daniel S & Luis G) - they all did an amazing job transforming our front yard. The project management and communication from Lisa was unmatched! This is the first contractor I've never had to track down and ask "where are we at with this job?"
Price assessment: Reasonable price
Services: Stone landscaping, Walkway landscaping, Irrigation system repair & maintenance, Gardening services, Garden design, Hardscaping
Response from the owner · 3 months ago
Thank you so much for the wonderful review, Tosha. We are thrilled James, Michelle, Valentin, Daniel S, Luis G and Lisa made the process smooth and helped transform your front yard, and we will share your praise with the whole team. It means a lot to know we were the first contractor you did not have to chase, and we appreciate your trust.
Monica Swoboda5 reviewsiTotal number of Google reviews Monica has written across all businesses on Google Maps, not just this one.
Quiet Village is such an amazing company. I live in a gated community that is lovely. Quiet Village takes such great care of maintaining our neighborhood. I have used them on some landscape around our home and they did a reallly good job. Sidd lead the project, but Julio, Jose and Tomas did the work. Very thorough and courteous . I would absolutely recommend this company.
Response from the owner · 3 months ago
Thank you, Monica, for the wonderful review. We’re so glad Quiet Village has been caring for your gated community and that you were pleased with the landscaping work. We’ll be sure to pass your kind words on to Sidd, Julio, Jose, and Tomas. We appreciate your recommendation and look forward to serving you again.
