Pet groomer · Sacramento, CA · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%96+25Value 15%98+14.9Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 74 mobile dog groomersiPosition by Experts Score among all companies we track in this category. · better than 85%
5.0★★★★★55 Google reviews · 24 photos
98%five-star reviews
4.95★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate R&B Mobile Pet Grooming five out of five stars based on fifty-five reviews, with the owner responding to seventy-one percent of feedback. Customers frequently cite punctuality, fair pricing, and professional communication as key benefits of the mobile service. Staff are described as kind and attentive to pets, including those with anxiety or special needs, while handling dogs and cats. A recurring criticism from low-star reviews notes that some groomers failed to interact with anxious animals before transport and left pets without a clean smell.
Google rating: 5.0 out of 5 from 55 reviews (98% five-star).
Reviews on this page: 55 Google reviews (49 with written comments, 9 with photos).
Owner responses: the business replied to 71% of reviews.
Most recent review: October 15, 2026.
Service: Mobile Dog Groomer serving Sacramento, California.
Data from Google, last updated October 25, 2026.
Score profile vs other mobile dog groomers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: satisfaction.
R&B Mobile Pet GroomingMobile Dog Groomers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.R&B Mobile Pet Grooming: 95/100 on this factor. Category median: 85.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.R&B Mobile Pet Grooming: 96/100 on this factor. Category median: 84.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 91.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.R&B Mobile Pet Grooming: 98/100 on this factor. Category median: 94.A
98
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.R&B Mobile Pet Grooming: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 66.–
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Bar = this company · dark tick = category median.
Star ratings
55 Google reviews we collected
5.0of 5
5 stars5498%
4 stars00%
3 stars12%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 49 written reviews
100%praise
Praise79100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price450%
Reasonable338%
Overpriced00%
Not sure113%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2025%
Would recommend1519%
Speed & response1418%
Quality & results1316%
Honesty & trust79%
Price & value68%
Communication45%
What customers talk about
We read 49 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were absolutely excellent from start to finish and very attentive to both my needs and my pet’s needs\.”
“I highly recommend R & B Mobile Grooming to anyone looking for professional, convenient, and dependable pet grooming\.”
“They arrived on time, were professional, friendly, and made the entire experience easy and stress\-free\.”
“Finding a reliable, punctual, and caring groomer makes all the difference, and R & B Mobile Grooming exceeded my expectations\.”
“It’s clear that they genuinely care about the animals they work with and take pride in providing great customer service\.”
“I definitely have R&B mobile pet grooming in my speed dial, and the best part the pricing was very fair.”
“R&B were extremely good at getting the earliest appointment for exactly what I needed for my large cat and with communicating with every step of the process.”
People customers mention
Ramiro3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
James3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Absolute best at their craft! They treat my pups with great care and love! Always on time, happy to see my pups and I. Just love this group!
Ann6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★
Grooming was just average. Groomer didn’t take any time to interact with dogs before taking them to the van. My younger dog was anxious, and I was going to walk her out to the van. The groomer stopped me after I stepped onto my front door step. Dogs didn’t have a clean smell after groom. Won’t be using services again. Not impressed.
Reasonable price
PeteLocal Guide · 39 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Just want to thank all the staff at R&B Mobile Grooming for the great work done on my special needs doggies. Coco has recovered from lumbar disc issues and has high anxiety since his injuries. He is relaxing now and looks great. Thomas looks amazing and he did really well. Prices are fair for coming to your…
Reasonable price
Joyce4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
If I'm honest, Bridget is very good, listens to what I want and delivers. I'm not happy with the gentleman that has been here.
Not sure
Corinna6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
The groomers were the kindess people and treated my little girl amazingly well. I highly reccomend them for cat grooming.
Great price
MarkLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
R&B has been helping us care for our Frenchie for four years. They are so kind to our pup, and very reliable. We trust them completely, and our dog always looks awesome after his appointment.
Additionally, they are always so friendly with our kids. My son loves to see them. I have referred friends and highly recommended R&B.
I couldn’t be happier with the service provided by R & B Mobile Grooming\! They were absolutely excellent from start to finish and very attentive to both my needs and my pet’s needs\. They arrived on time, were professional, friendly, and made the entire experience easy and stress\-free\.
One of the best parts is the convenience of having a mobile groomer come right to my home\. The whole process was quick, smooth, and easy, with no hassle of having to travel or wait around\. They truly took the time to make sure my pet was well cared for and that everything was done right\.
It’s clear that they genuinely care about the animals they work with and take pride in providing great customer service\. Finding a reliable, punctual, and caring groomer makes all the difference, and R & B Mobile Grooming exceeded my expectations\.
I highly recommend R & B Mobile Grooming to anyone looking for professional, convenient, and dependable pet grooming\. I’ll definitely be using their services again\! 🐾
Price assessment: Great price
James “Porter” Porter3 reviewsiTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Grooming was just average. Groomer didn’t take any time to interact with dogs before taking them to the van. My younger dog was anxious, and I was going to walk her out to the van. The groomer stopped me after I stepped onto my front door step. Dogs didn’t have a clean smell after groom. Won’t be using services again. Not impressed.
Price assessment: Reasonable price
Pete CornejoLocal Guide · 39 reviewsiTotal number of Google reviews Pete has written across all businesses on Google Maps, not just this one.
Just want to thank all the staff at R&B Mobile Grooming for the great work done on my special needs doggies. Coco has recovered from lumbar disc issues and has high anxiety since his injuries. He is relaxing now and looks great. Thomas looks amazing and he did really well. Prices are fair for coming to your front door. We couldn’t be happier! I hope I can have the same groomer’s next time.
Thank you!
Price assessment: Reasonable price
Mary Hoxsey1 reviewiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
R&B has been helping us care for our Frenchie for four years. They are so kind to our pup, and very reliable. We trust them completely, and our dog always looks awesome after his appointment.
Additionally, they are always so friendly with our kids. My son loves to see them. I have referred friends and highly recommended R&B.
