R&D junk removal logo

R&D junk removal

Junk removal service · Joplin, MO · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 184 hazardous material removalPosition by Experts Score among all companies we track in this category. · better than 95%
5.0 ★★★★★ 70 Google reviews · 15 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
Oct 2026latest review

R&D junk removal at a glance

Customers praise the service for punctuality, professional communication, and reasonable pricing. Reviews frequently highlight quick response times, efficient cleanup of various items like appliances and yard debris, and courteous staff behavior. With a perfect five-star rating from seventy reviews, there are no negative patterns or criticisms noted in the provided excerpts.

  • Google rating: 5.0 out of 5 from 70 reviews (100% five-star).
  • Reviews on this page: 70 Google reviews (66 with written comments, 4 with photos).
  • Owner responses: the business replied to 99% of reviews.
  • Most recent review: October 31, 2026.
  • Service: Hazardous Material Removal Service serving Joplin, Missouri.

Data from Google, last updated November 2, 2026.

Score profile vs other hazardous material removal

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction99Reliability98Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 99 (median 92)Reliability: 98 (median 92)Momentum: 100 (median 100)
R&D junk removalHazardous Material Removal median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.R&D junk removal: 99/100 on this factor. Category median: 92.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.R&D junk removal: 98/100 on this factor. Category median: 92.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.R&D junk removal: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 67.–
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Bar = this company · dark tick = category median.

Star ratings

70 Google reviews we collected

  • 5 stars70100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 66 written reviews

  • Praise157100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Speed & response4730%
  • Staff & attitude2918%
  • Price & value2717%
  • Would recommend2617%
  • Quality & results1811%
  • Communication96%
  • Honesty & trust11%

What customers talk about

We read 66 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They worked fast and efficiently and cleaned everything up very well.”
  • “The guys were prompt, courteous, and worked hard getting the items removed from my yard.”
  • “He was there next day, arrived when he said he would, loaded it up, and gave us a good price to get rid of it.”
  • “I would recommend to anyone needing unwanted items removed.”
  • “Great service, called about getting a fridge hauled off and folks were at the house the next day!”
  • “He communicated every step of the way and the crew showed up when he said they would!”
  • “Very nice experience to deal with someone honest.”

People customers mention

  • Rick 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Richard5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

I highly recommend R&D Junk Removal! He communicated every step of the way and the crew showed up when he said they would! They worked fast and efficiently and cleaned everything up very well. Pricing was reasonable. We are very happy with the service!

Kim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The guys were prompt, courteous, and worked hard getting the items removed from my yard. I definitely recommend!

D1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent service! Glad to have Rick pick up our Sump pumps and a steel table unused promptly. He is punctual and came on time what he promised to pick up. Thank you so much for your great service to the community.

RainaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

These guys went above and beyond. Worked really hard and worked with me. I definitely recommend their services.

Anne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Husband and wife couple, went above and beyond to clean up sand and gravel from our driveway. They were through, and extremely kind. 10/10 😊

Sharon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very courteous and on time. When I made the call to pick up the appliances they responded within minutes.

Photos

Customer reviews

5.0 ★★★★★ 70 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Richard Graves5 reviewsTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend R&D Junk Removal! He communicated every step of the way and the crew showed up when he said they would! They worked fast and efficiently and cleaned everything up very well. Pricing was reasonable. We are very happy with the service!

Kim Burton2 reviewsTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The guys were prompt, courteous, and worked hard getting the items removed from my yard. I definitely recommend!

Response from the owner · a month ago

Thank you, Kim. We're glad the crew arrived on time and cleared out your yard without any trouble. Your recommendation means a lot to all of us at R&D Junk Removal, and we hope to help you again whenever you need it.

D Paul1 reviewTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service! Glad to have Rick pick up our Sump pumps and a steel table unused promptly. He is punctual and came on time what he promised to pick up. Thank you so much for your great service to the community.

Response from the owner · a month ago

Thank you for the kind words. Showing up when we say we will is a simple standard, though we know it is not always a given in this trade. We are glad the sump pumps and table were taken off your hands without any hassle.

Raina ReamLocal Guide · 16 reviewsTotal number of Google reviews Raina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys went above and beyond. Worked really hard and worked with me. I definitely recommend their services.

Response from the owner · a month ago

Thank you, Raina. Being flexible and working with our customers is part of how we approach every job. R&D Junk Removal appreciates the recommendation.

Anne Doyle7 reviewsTotal number of Google reviews Anne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Husband and wife couple, went above and beyond to clean up sand and gravel from our driveway. They were through, and extremely kind. 10/10 😊

Response from the owner · a month ago

Thank you, Anne. Sand and gravel are messier to clear than most people expect, so we are glad the driveway was left properly clean. Your kind words mean a great deal to us.

Sharon Wineinger2 reviewsTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very courteous and on time. When I made the call to pick up the appliances they responded within minutes.

Response from the owner · a month ago

Thank you, Sharon. Quick responses and punctual pickups are what we hold ourselves to, and we are glad the appliance removal went smoothly. We appreciate you taking the time to review.

Lynsy MortellLocal Guide · 9 reviewsTotal number of Google reviews Lynsy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Rick and Danielle are very professional. They were able to get me in the next day and showed up on time. They loaded up all my junk and didn't leave a mess. Their prices were fair as well. I will definitely be doing business with them again! Thanks again Rick and Danielle!

Response from the owner · 2 months ago

Thank you, Lynsy, for the wonderful review. We're glad our team was able to get you scheduled the very next day, arrive on time, and leave the space completely clean after loading up everything. Fair pricing and dependable service are things we take pride in at R&D Junk Removal. We truly appreciate your trust and look forward to working with you again.

Skyelar Dailing4 reviewsTotal number of Google reviews Skyelar has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I called this company out to get rid of some old carpet that I pulled out of my clients home. He was there next day, arrived when he said he would, loaded it up, and gave us a good price to get rid of it. Highly recommend! Great job guys!

Response from the owner · 2 months ago

Thank you, Skyelar, for the great feedback. We're glad our team was able to come out the next day, arrive right on schedule, and take care of the old carpet at a fair price. Reliable, prompt service is exactly what we strive to deliver at R&D Junk Removal. We appreciate the recommendation and look forward to helping you and your clients again in the future.

Kari Dowell2 reviewsTotal number of Google reviews Kari has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very nice men. Will use again when needed

Response from the owner · 2 months ago

Thank you, Kari, for the kind review. We're glad you had a pleasant experience with our team, and we look forward to helping you out again whenever the need arises. We appreciate you choosing R&D Junk Removal.

Cody Jackson2 reviewsTotal number of Google reviews Cody has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service, called about getting a fridge hauled off and folks were at the house the next day!

Response from the owner · 2 months ago

Thank you, Cody, for the great feedback. We're happy we could get out to your home the next day to take care of hauling off the fridge. Fast turnaround and dependable service are what we aim to deliver every time at R&D Junk Removal. We appreciate you sharing your experience with us.

R&D junk removal on Google Maps →

Business details