Environmental health service · Joplin, MO · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%95+24.8Value 15%87+13.2Craft & service penalty97−0.3Experts Score= 93Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#79 of 184 hazardous material removaliPosition by Experts Score among all companies we track in this category. · better than 57%
5.0★★★★★44 Google reviews · 10 photos
95%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently praise Springfield Quality Services for thorough mold and indoor air quality inspections, highlighting the team's professionalism, punctuality, and detailed explanations. Reviewers note the company's strong communication skills and reasonable pricing, often recommending the firm for pre-purchase evaluations and remediation guidance. The primary criticism involves a single instance where cluttered closets were not inspected, suggesting a need to request item removal for complete analysis.
Google rating: 5.0 out of 5 from 44 reviews (95% five-star).
Reviews on this page: 44 Google reviews (41 with written comments).
Owner responses: the business replied to 98% of reviews.
Most recent review: November 2, 2026.
Service: Hazardous Material Removal Service serving Joplin, Missouri.
Data from Google, last updated November 2, 2026.
Score profile vs other hazardous material removal
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.
Springfield Quality ServicesHazardous Material Removal median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Springfield Quality Services: 95/100 on this factor. Category median: 92.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Springfield Quality Services: 95/100 on this factor. Category median: 92.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Springfield Quality Services: 97/100 on this factor. Category median: 97.A
97
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Springfield Quality Services: 87/100 on this factor. Category median: 100.A
87
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Springfield Quality Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 67.–
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Bar = this company · dark tick = category median.
Star ratings
44 Google reviews we collected
5.0of 5
5 stars4295%
4 stars25%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 41 written reviews
97%praise
Praise10397%
Complaints33%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2927%
Quality & results2725%
Would recommend2423%
Communication98%
Honesty & trust88%
Speed & response66%
Price & value33%
What customers talk about
We read 41 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“they are always prompt, courteous and very knowledgeable.”
“The attention to detail in finding the sources of contamination in a home or business are unmatched in my experience.”
“I would strongly recommend he and his company for your inspection needs.”
“I could not recommend him enough.”
“Stacey is incredibly thorough and does a great job of explaining things to you.”
“I’ve had the chance to interact with Springfield Quality Services Company through customer service, and it’s clear they genuinely care about helping people.”
“From my first phone call with Stacy, I knew he was the right person for the job - extremely knowledgeable, empathetic and responsive.”
“Very thorough inspection at a great price.”
People customers mention
Stacy8 reviews
Beasley4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Springfield Quality Services for 1 kind of job. Pick one to see what they paid and said.
SScott5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 hours ago★★★★★
I have worked with many IEP's all over the country in my 34 year career. SQS is always setting the bar high when it comes to inspections. The attention to detail in finding the sources of contamination in a home or business are unmatched in my experience. I highly recommend SQS!
QQuality3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
We have used this business a few times....they are always prompt, courteous and very knowledgeable. I would highly recommend them!
GGodrick1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Stacy B was amazing and professional throughout this entire process. He answered questions, offered suggestions in the best solutions, and was overall a pleasure to work with
MMason3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Stacey really saved me in an incident I had with my landlords from an apartment I was renting. I could not recommend him enough. He did an incredible job.
OOur8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Stacy Beasley and Rebecca Spear at SQS are simply outstanding. They are professional, kind, thorough, and incredibly informative. What sets them apart is their top-tier accreditation, which truly matter when it comes to mold and indoor air quality inspections being done correctly and accurately.
I cannot emphasize…
PProvidence1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I’ve had the chance to interact with Springfield Quality Services Company through customer service, and it’s clear they genuinely care about helping people. The owner, Stacy, is hardworking, professional, and very knowledgeable about environmental health services. You can tell they take pride in providing honest…
I have worked with many IEP's all over the country in my 34 year career. SQS is always setting the bar high when it comes to inspections. The attention to detail in finding the sources of contamination in a home or business are unmatched in my experience. I highly recommend SQS!
Response from the owner · 3 hours ago
Thank you for your kind words. I have learned a lot from you. Keep up the good work!
Q
Quality Inn3 reviewsiTotal number of Google reviews Quality has written across all businesses on Google Maps, not just this one.
Stacy B was amazing and professional throughout this entire process. He answered questions, offered suggestions in the best solutions, and was overall a pleasure to work with
Response from the owner · 2 months ago
Thank you for the kind words. Thank you for contacting us and allowing us to serve you during this time.
M
Mason Michaelis3 reviewsiTotal number of Google reviews Mason has written across all businesses on Google Maps, not just this one.
Stacey really saved me in an incident I had with my landlords from an apartment I was renting. I could not recommend him enough. He did an incredible job.
Response from the owner · 2 months ago
We really appreciate you taking the time to share this! Stacy takes situations like yours seriously, and it's great to hear that support made a real difference for you during a stressful time. Thanks so much for the recommendation we're glad we could help!
O
Our Healing Roots, LLC8 reviewsiTotal number of Google reviews Our has written across all businesses on Google Maps, not just this one.
Stacy Beasley and Rebecca Spear at SQS are simply outstanding. They are professional, kind, thorough, and incredibly informative. What sets them apart is their top-tier accreditation, which truly matter when it comes to mold and indoor air quality inspections being done correctly and accurately.
I cannot emphasize enough how important it is to get a healthy home inspection BEFORE purchasing a home. This is not a step to skip. SQS catches moisture issues that a standard home inspection can miss; the kind of problems that can turn into serious heartache down the road.
Doing an inspection like this this goes beyond protecting your investment. It's about protecting your health and well-being, and that is priceless. If you are buying a home, do yourself a favor and call SQS first. You will not regret it.
Response from the owner · 4 months ago
Thank you for your kind words. It was a pleasure working with you. Thank you for all that you do working with those seeking a holistic health approach.
P
Providence Guzman1 reviewiTotal number of Google reviews Providence has written across all businesses on Google Maps, not just this one.
I’ve had the chance to interact with Springfield Quality Services Company through customer service, and it’s clear they genuinely care about helping people. The owner, Stacy, is hardworking, professional, and very knowledgeable about environmental health services. You can tell they take pride in providing honest guidance and quality support for their clients. It’s always great to see a local business that’s dedicated to doing things the right way. Wishing them continued success!
Response from the owner · 2 months ago
Thank you so much for this thoughtful review! Stacy and the team truly appreciate you noticing the care and honesty we try to bring to every client interaction. It means a lot to hear that comes through. Thanks for the kind words and support, we're grateful to have you in our corner!
B
Britany HLocal Guide · 14 reviewsiTotal number of Google reviews Britany has written across all businesses on Google Maps, not just this one.
Very thorough inspection at a great price. Very professional. We greatly appreciated all his information to optimize the health in our home.
Response from the owner · 7 months ago
Britany, thank you so much for the wonderful review! We’re thrilled to hear that you found the inspection thorough, professional, and a great value.
We truly appreciate you taking the time to share your experience and for trusting us with your home. If you ever have any follow-up questions or need anything in the future, we’re always here to help!
M
Micah Hubbard13 reviewsiTotal number of Google reviews Micah has written across all businesses on Google Maps, not just this one.
Springfield Quality Services is the only company I would trust for indoor air quality testing and mold detection. Stacy is extremely knowledgeable, thorough, and honest, and it’s clear he truly cares about doing things the right way. Not all inspectors are trained equally, and having someone who is properly trained and truly understands how a healthy home environment impacts overall well-being makes all the difference. Absolutely worth the investment in your health and your home's health. No one else does comparable work, and Stacy’s level of skill and expertise is unmatched. I would not recommend anyone else.
Response from the owner · 9 months ago
Thank you so much for your kind words and for trusting Springfield Quality Services with your indoor air quality testing and mold inspection needs. We truly appreciate you taking the time to share your experience.
Stacy takes great pride in providing thorough, honest, and professionally trained indoor air quality and mold detection services, and it means a lot to hear that his dedication made a difference for you. Helping homeowners create a healthier home environment is always our top priority.
We are grateful for the opportunity to support your health and your home, and we’re honored to be your trusted choice for indoor air quality testing and mold inspections in the Springfield area. If you ever need assistance in the future, please don’t hesitate to reach out.
Thank you again for your recommendation and support.
M
Mark HouseLocal Guide · 17 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
I have utilized SQS several times on a property with mold history. Stacy and his entire crew are very professional and thorough. I highly recommend SQS.
Response from the owner · 9 months ago
Thank you, Mark, for taking the time to share your experience. We appreciate your continued trust in SQS and are glad to hear Stacy and the team provided professional and thorough service. Your recommendation means a lot to us.
