Analyzing 10,199,56510.2M ReviewsFor 28,86728.9K Experts
Google reviewers rate R.D. Automotive 4.8 out of 5 based on 81 reviews, with the owner responding to 86 percent of them. Customers frequently describe the shop as a friendly, family-owned business that provides quick vehicle inspections and minor repairs without requiring appointments. Positive feedback highlights efficient service, fair pricing, and courteous communication. However, low-star reviews criticize the shop for perceived rudeness and questionable diagnostic practices, specifically citing instances where customers felt overcharged for minor issues or received inadequate attention during inspections.
Data from Google, last updated November 6, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.
Bar = this company · dark tick = category median.
81 Google reviews we collected
Phrases our text analysis found in 57 written reviews
How often each topic comes up in the written reviews
We read 57 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The lady that runs this place is super nice and really fast.”
“I needed my car inspected so I went right over and the lady there is so nice I wish I asked her name.”
“This was the most unprofessional experience I had with any business in few years.”
“They did a great job and had me on my way in no time.”
“Horrible service.”
“This place was highly recommended to us after we moved into town.”
“Not only are they the nicest people you'll ever meet, but they take pride in their work, honest and fair prices.”
“Great prices and very honest and friendly people here.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired R.D. Automotive for 2 kinds of job. Pick one to see what they paid and said.
They did an inspection for me last week and I was in and out in 20 minutes. Its a great mom and pops place.
The lady that runs this place is super nice and really fast. Came in for an inspection, was 2nd in line, done in about 20min. 10/10 definitely recommend!
Janett took care of my inspection.rigjt away. No waiting nor did I need to make an appointment like the 2 other places I tried. Thanks Janett. This is my go to place now.
The staff was great, I needed my vehicle inspected so I could transfer my vehicle registration to Brunswick County. They did a great job and had me on my way in no time. They will be my go-to place from now on.
What great people . They do my family's inspections every year no appointment required . They fix any issues we go to them with and all n all just a great small business!
Highly recommend! Needed an inspection and I was in and out very quickly. Hopefully, I won't need any mechanic work done any time soon, but if I do I'll definitely be giving them my business!
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 5 | — |
| Auto engine diagnostic | 2 | — |
4.8 ★★★★★ 81 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
They did an inspection for me last week and I was in and out in 20 minutes. Its a great mom and pops place.
The lady that runs this place is super nice and really fast. Came in for an inspection, was 2nd in line, done in about 20min. 10/10 definitely recommend!
Thank you for your review. Our business is always appreciative of customers like you who trust us with your automotive needs. If we can be of any assistance to you in the future, please do not hesitate to give us a call. Stay safe and we look forward to seeing you again.
Horrible service. I guess if you need just a inspection done they seem able and willing to do them in a timely manner. That's only positive thing I can say about this place.after paying 80 bucks for me to lift my hood a have some one walk over and glance over it for 10 seconds was told car needs the have waterpumb replaced.15mins later with estimated price of 1100 was told could probably have done by end of day.i said i wanted to check around for pricing. Then decided to go with them after buying the new waterpumb myself because I was charged 379.for waterpumb from them. So I got one myself for 120.oh but was still charged 10 more for labor because not part from them. Said to drop off in two days and should be done on r3d day.....after 5th day got car back to take to some where that would actually do the work. This was the most unprofessional experience I had with any business in few years. I don't understand why was treated so poorly. Stressful as hell to suddenly have a 1200 repair bill come up but on top of that I depend on my car 100%to make money so I also lot 5 day's work unbelievable. I would be able to understand some what if they were busy or working hard SMH but completely the opposite. Don't waste your time and money with them for anything mabe if you really need inspection they can manage that but that's it guess they helped me little bit after getting screwed around for a week with nothing to show except bills. Went down street dropped car off and picked up noon next day for only 800
Hello! Your review has been received. Your experience at our business was not what you wanted to have but please understand that business works both ways. A generous time frame was offered to possibly repair your vehicle but, in this instance, a rush to complete such a time-consuming job is not doing you, the customer any justice. After multiple times to schedule and reschedule while you had to get your funding right only pushed an availability further out. We have many grateful customers and work that is in multitude that we have to get customers in and out in a timely manner. Please be kind and not slander small businesses because you are in your feelings. We all have things we are dealing with, and the world has to be a better place for all of us. Thank you for the opportunity to try to assist you and we wish you well in the future.
Awful and rude. Not that hard to just be kind.
Our apologies that your experience at our shop was not a good one. If you'd like to give us a call or revisit another time, we'll be happy to make sure your automotive needs are taken care of. Please let us know what went wrong and we can address any future issues. Thank you for visiting.
Fast service. Kind owners.
Thank you for your review. We appreciate your business. Please consider us again for all your future automotive needs.
Janett took care of my inspection.rigjt away. No waiting nor did I need to make an appointment like the 2 other places I tried. Thanks Janett. This is my go to place now.
You are welcome and thank you for coming in for your inspection. We are happy to have been able to take care of that for you. Please feel free to come back for any of your automotive needs. We are glad to be a part of this community & to have customers like you.
The staff was great, I needed my vehicle inspected so I could transfer my vehicle registration to Brunswick County. They did a great job and had me on my way in no time. They will be my go-to place from now on.
Thank you for stopping in for your service. We are happy to have helped you with your automotive needs. We look forward to seeing you again.
Highly recommend!
Thank you for your business. We appreciate you choosing us for your automotive needs. Please come again and have a great week!
Always friendly and efficient
What great people . They do my family's inspections every year no appointment required . They fix any issues we go to them with and all n all just a great small business!
Analyzing 10,199,56510.2M ReviewsFor 28,86728.9K Experts
