How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%75+18.2Value 14%82+11.6Replies to reviews 7%76+5.4Craft & service penalty83−1.7Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORERainaldi Home Services
Winter Garden, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.8★ from 6,058 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.
Reviews for your job
Customers hired Rainaldi Home Services for 8 kinds of job.
Rainaldi Home Services for a/c system repair
Clear ✕All 153 Google reviews tagged “A/C system repair” · showing 40
For several years, we have used Rainaldi Home Services to take care of all our Air Conditioning & Plumbing issues. They have always done their jobs with excellent efficiency, integrity and punctuality! Never had any problems with their services personnel, dispatchers or home office. Would continue to use them and…
Great service from Rainaldi Home Services. Gerardo was absolutely amazing!
Angel was terrific. Key identified the AC problem quickly. He not only fixed the problem but explained what I can do to prevent it in the future.
Shannon was our technician and he did a great job. He was kind, professional, and happy to answer any questions. I didn’t feel pressured to go with one on option or another. We were hesitant to sign up for the monthly $20 service plan at first but the 15% discount on our just over $2k service repair and being put in…
Had to call on a Saturday because our A/C suddenly shut off and even after googling possible fixes, we couldn't get it going. Though we hadn't used them before, they sent a technician right out (Jeremy). He was knowledgeable and professional and found the issue quickly (clogged discharge pipe). I also appreciated…
I’ve used Rainaldi multiple times for water softener installation, plumbing fix, and A/C condensation cleanout. Can’t recommend them enough. Always professional and quick to respond. Shannon was out here fixing our HVAC within an hour of me calling even though it was after 5pm on a Friday. Thank you for helping keep us cool in this Florida heat.
Excellent service. Shannon was quick & efficient but very thorough. I highly recommend Rainaldi for any AC & plumbing issues.
Leo is fantastic, he’s an extremely knowledgeable technician who does great work. I would highly recommend reaching out to him for any HVAC needs.
Great experience as usual. Angel was out here right on time but still gave us plenty of heads up prior. He was professional and polite, which put us at ease after a long night with no A/C. Gave us two great options and didn’t pressure us either way. Got the A/C running and updated us on our it’s current status based…
Had a great experience, thought Jeremy got list at 1st, running a little late, but Jeremy was definitely worth the wait. He was so patient with us even though it was miserabley hot. He explained everything he was doing to my son and I, very informative. In the military we would say "Promote Now". He's definitely worth it. Will use Rainaldi again
Every part of the process had issues. You have to be a SME, Subject Matter Expert, to make sure you get what you want and more importantly, don't get screwed. We had Rainaldi install a slightly larger then needed new York 4 ton unit with all new ducting. We also installed new insulation in the attic. I wasn't told…
My air conditioning unit needed to be repaired so I reached out to Rainaldi for help. They were able to accommodate me the very same day I called. Jeremy, The service technician, was very professional and explained exactly the work that needed to be done. He fixed the problem and got the unit running. Thank you so…
Josh was a joy to work with. He’s a hard worker and went above and beyond to help me.
Rainaldi is always spot on and so professional with their service, all my HVAC and plumbing needs. Highly recommend their maintenance services. Jeremy fixed our HVAC on a Sunday to keep us cool.
They went above and beyond I’m a bilateral amputee who needed a new a/c unit angel and Javier came spent a whole day here to make sure I was cool by evening they completely rebuilt the area my inside unit sat on as well as going up and down from the roof in the rain to make sure everything was working properly YOU…
Jeremy was great to work with. Professional, courteous, and knowledgeable. He quickly diagnosed the issue with our AC system, explained everything clearly, and had it back up and running in no time. I really appreciated his prompt and efficient service. Highly recommend!
John and angel were efficient and friendly.
My experience was excellent.
Very understanding and accommodating. I’m very pleased with Rainaldi once again. Thank you for your help!
My first tech was Devon for a plumbing issue. He cleared the clog and explained in detail what was needing repair. Jeremy was my second tech sent out for an ac issue. He was awesome! He explained everything that was messing with my unit from working properly. He was also very knowledgeable and personable. The work…
Our Service Technician Angel Leon Soto, was very easy to work with. He was concerned and respectful of our families needs. He explained in detail what our problem was, set a time line, and corrected issue as promised. We are very happy with the results.
Had been working with another company for a long time and kept telling us something different every time they came over trying to just sell us on something. Was tired of them so went with Rainaldi instead and so glad we did. Leonard was very knowledgeable. Would definitely recommend them.
Technician Jeremy was friendly, polite, knowledgeable and very thorough when going over my issues with A/C.
Instillation of new air & heat system with air handler. Technicians very professional, reliable and knowledgeable. installation completed in reasonable time without issues or problems.
I'm thankful for the fast efficient service. They gave us the same day service. The price was less than we expected. The technician was professional and friendly. He also had the compression unit on the truck.
Angel was great, he cane and did the assessment and explain the problem with my A/c unit and made the repairs. Its working great but now its setup to 72 degrees but it gets down to 70 degrees and doesn't shut off so I might have to call you guys again to see whats going On since what we did was a big repair
Jeremy F. provided excellent A/C service for me. He was able to quickly diagnose the issue on an after-hours call and came as planned the next day to fix the immediate issue. He explained what needed to be done thoroughly, and has a great “customer service” manner. I have always been pleased with Rainaldi, and this service has been no exception.
Alex Cameron did an outstanding job fixing our AC problem.
Rainaldi's tech, Leo, was extremely qualified. He was able to repair my AC handler to avoid my replacing it which would have cost between 13-18k. He inspected the AC compressor and replaced its capacitor. He cleaned out the drain line and taught me to use the emheat setting as it is less costly. His 26 years…
I had a wonderful experience with Rainaldi Home Services thanks to their amazing AC technician, Shannon Jackson. Shannon was professional, knowledgeable, and incredibly kind throughout the entire service visit. He took the time to explain everything clearly, made sure the job was done right. I highly recommend…
Excellent services Austin went up and beyond and explaining to us every single thing he was going to do he took his time which I love and I don’t mind him servicing my AC unit again really good customer service
Dean from Rainaldi did provided Professional, Courteous and efficient service!! Explained things clearly and provided options with helpful advice.
Rod is very knowledgeable and clearly explained repair options. He works quickly and is friendly and courteous.
Great team and coordination... very nice guys and very professional 👏 thank you for everything....good work 😀.
The technician demonstrated a high level of professionalism and provided a comprehensive briefing on the current status and necessary repairs for our AC unit.
As always, the customer service was excellent! From the moment I called to schedule the service, Sheri answered the phone with her usual sweet, cheerful, and helpful attitude. The technician, Jeremy, was professional and friendly, and he took the time to clearly explain the A/C issue in detail. Rainaldi is the only…
Top notch company and people, highly recommend.
What a life saver. Had ac go out with me on home health over a holiday weekend. Rainaldi to the rescue. Tried 10 different companies that advertised 24/7 this is the one that came through. Technician new his job and within 90 minutes our house was cool again
Angel was professional and friendly.
Leo Schnelle was very hard working Very knowledgeable and will definitely have him back for any other issues.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 400 | $429–$1.2k |
| Drain cleaning | 384 | $271–$432 |
| Toilet repair | 328 | $251–$667 |
| Plumbing leak detection | 256 | $78–$444 |
| A/C system maintenance | 222 | $78–$351 |
| Water heater installation | 218 | $1.2k–$2.8k |
| Plumbing leak repair | 171 | $478–$1.6k |
| A/C system repair | 152 | $227–$611 |
