How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%75+18.2Value 14%82+11.6Replies to reviews 7%76+5.4Craft & service penalty83−1.7Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORERainaldi Home Services
Winter Garden, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.8★ from 6,058 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.
Reviews for your job
Customers hired Rainaldi Home Services for 8 kinds of job.
Rainaldi Home Services for a/c system repair
Clear ✕All 153 Google reviews tagged “A/C system repair” · showing 80
For several years, we have used Rainaldi Home Services to take care of all our Air Conditioning & Plumbing issues. They have always done their jobs with excellent efficiency, integrity and punctuality! Never had any problems with their services personnel, dispatchers or home office. Would continue to use them and…
Great service from Rainaldi Home Services. Gerardo was absolutely amazing!
Angel was terrific. Key identified the AC problem quickly. He not only fixed the problem but explained what I can do to prevent it in the future.
Shannon was our technician and he did a great job. He was kind, professional, and happy to answer any questions. I didn’t feel pressured to go with one on option or another. We were hesitant to sign up for the monthly $20 service plan at first but the 15% discount on our just over $2k service repair and being put in…
Had to call on a Saturday because our A/C suddenly shut off and even after googling possible fixes, we couldn't get it going. Though we hadn't used them before, they sent a technician right out (Jeremy). He was knowledgeable and professional and found the issue quickly (clogged discharge pipe). I also appreciated…
I’ve used Rainaldi multiple times for water softener installation, plumbing fix, and A/C condensation cleanout. Can’t recommend them enough. Always professional and quick to respond. Shannon was out here fixing our HVAC within an hour of me calling even though it was after 5pm on a Friday. Thank you for helping keep us cool in this Florida heat.
Excellent service. Shannon was quick & efficient but very thorough. I highly recommend Rainaldi for any AC & plumbing issues.
Leo is fantastic, he’s an extremely knowledgeable technician who does great work. I would highly recommend reaching out to him for any HVAC needs.
Great experience as usual. Angel was out here right on time but still gave us plenty of heads up prior. He was professional and polite, which put us at ease after a long night with no A/C. Gave us two great options and didn’t pressure us either way. Got the A/C running and updated us on our it’s current status based…
Had a great experience, thought Jeremy got list at 1st, running a little late, but Jeremy was definitely worth the wait. He was so patient with us even though it was miserabley hot. He explained everything he was doing to my son and I, very informative. In the military we would say "Promote Now". He's definitely worth it. Will use Rainaldi again
Every part of the process had issues. You have to be a SME, Subject Matter Expert, to make sure you get what you want and more importantly, don't get screwed. We had Rainaldi install a slightly larger then needed new York 4 ton unit with all new ducting. We also installed new insulation in the attic. I wasn't told…
My air conditioning unit needed to be repaired so I reached out to Rainaldi for help. They were able to accommodate me the very same day I called. Jeremy, The service technician, was very professional and explained exactly the work that needed to be done. He fixed the problem and got the unit running. Thank you so…
Josh was a joy to work with. He’s a hard worker and went above and beyond to help me.
Rainaldi is always spot on and so professional with their service, all my HVAC and plumbing needs. Highly recommend their maintenance services. Jeremy fixed our HVAC on a Sunday to keep us cool.
They went above and beyond I’m a bilateral amputee who needed a new a/c unit angel and Javier came spent a whole day here to make sure I was cool by evening they completely rebuilt the area my inside unit sat on as well as going up and down from the roof in the rain to make sure everything was working properly YOU…
Jeremy was great to work with. Professional, courteous, and knowledgeable. He quickly diagnosed the issue with our AC system, explained everything clearly, and had it back up and running in no time. I really appreciated his prompt and efficient service. Highly recommend!
John and angel were efficient and friendly.
My experience was excellent.
Very understanding and accommodating. I’m very pleased with Rainaldi once again. Thank you for your help!
My first tech was Devon for a plumbing issue. He cleared the clog and explained in detail what was needing repair. Jeremy was my second tech sent out for an ac issue. He was awesome! He explained everything that was messing with my unit from working properly. He was also very knowledgeable and personable. The work…
Our Service Technician Angel Leon Soto, was very easy to work with. He was concerned and respectful of our families needs. He explained in detail what our problem was, set a time line, and corrected issue as promised. We are very happy with the results.
Had been working with another company for a long time and kept telling us something different every time they came over trying to just sell us on something. Was tired of them so went with Rainaldi instead and so glad we did. Leonard was very knowledgeable. Would definitely recommend them.
Technician Jeremy was friendly, polite, knowledgeable and very thorough when going over my issues with A/C.
Instillation of new air & heat system with air handler. Technicians very professional, reliable and knowledgeable. installation completed in reasonable time without issues or problems.
I'm thankful for the fast efficient service. They gave us the same day service. The price was less than we expected. The technician was professional and friendly. He also had the compression unit on the truck.
Angel was great, he cane and did the assessment and explain the problem with my A/c unit and made the repairs. Its working great but now its setup to 72 degrees but it gets down to 70 degrees and doesn't shut off so I might have to call you guys again to see whats going On since what we did was a big repair
Jeremy F. provided excellent A/C service for me. He was able to quickly diagnose the issue on an after-hours call and came as planned the next day to fix the immediate issue. He explained what needed to be done thoroughly, and has a great “customer service” manner. I have always been pleased with Rainaldi, and this service has been no exception.
Alex Cameron did an outstanding job fixing our AC problem.
Rainaldi's tech, Leo, was extremely qualified. He was able to repair my AC handler to avoid my replacing it which would have cost between 13-18k. He inspected the AC compressor and replaced its capacitor. He cleaned out the drain line and taught me to use the emheat setting as it is less costly. His 26 years…
I had a wonderful experience with Rainaldi Home Services thanks to their amazing AC technician, Shannon Jackson. Shannon was professional, knowledgeable, and incredibly kind throughout the entire service visit. He took the time to explain everything clearly, made sure the job was done right. I highly recommend…
Excellent services Austin went up and beyond and explaining to us every single thing he was going to do he took his time which I love and I don’t mind him servicing my AC unit again really good customer service
Dean from Rainaldi did provided Professional, Courteous and efficient service!! Explained things clearly and provided options with helpful advice.
Rod is very knowledgeable and clearly explained repair options. He works quickly and is friendly and courteous.
Great team and coordination... very nice guys and very professional 👏 thank you for everything....good work 😀.
The technician demonstrated a high level of professionalism and provided a comprehensive briefing on the current status and necessary repairs for our AC unit.
As always, the customer service was excellent! From the moment I called to schedule the service, Sheri answered the phone with her usual sweet, cheerful, and helpful attitude. The technician, Jeremy, was professional and friendly, and he took the time to clearly explain the A/C issue in detail. Rainaldi is the only…
Top notch company and people, highly recommend.
What a life saver. Had ac go out with me on home health over a holiday weekend. Rainaldi to the rescue. Tried 10 different companies that advertised 24/7 this is the one that came through. Technician new his job and within 90 minutes our house was cool again
Angel was professional and friendly.
Leo Schnelle was very hard working Very knowledgeable and will definitely have him back for any other issues.
Excellent, honest, efficient work. I highly recommend their services.
Excellent and prompt service!
Rainaldi Home Services was a pleasure to do business with. The A/C service tech Ron P. was on time, polite and was able to troubleshoot a unexpected issue and have it resolved quickly.
Rainaldi exceeded my expectations, not only in their expert service, but also their reliability and trustworthiness. Everyone I dealt with was courteous and professional.
Angel was tremendous - he went above and beyond to ensure we had AC staying past 730pm - he was also appeared to be highly skilled
Speedy and exceptional service. Very knowledgeable, efficient and friendly. Answered all our questions, let us know what to expect and gave us confidence the repair was done properly
Shannon Jackson was very knowledgeable and pleasant to work with. Signed up for maintenance and will definitely ask for Mr Jackson as our Technician!
Leo did a great job. He clearly described what needed to be fixed and completed the job in a very timely manner. I would be happy for him to work on my a/c system again in the future.
Fantastic! Thorough, efficient, and friendly!
Work was thoroughly and efficiently. Everything was tested and explained. A good job
Very professional, communicative, and courteous.
The representative, Mr Richard Forsythe was extremely professional and very helpful… He explained everything to us… Businesses should have more personnel like him… We are extremely grateful and satisfied… We give him much more than 5 stars…
The team sent was extremely professional and was excellent during all phases of the ac installation to include cleanup and how to use the new thermostat. I would recommend them to anyone needed service. Michael Cash did an excellent job in the installation of my new water heater and would recommend him any day.
Gary was quite knowledgeable and a hard worker who doesn’t give up. Accomplished all of the things I asked him to fix and did so in record time.
Ryan and Leo were all-stars by helping us identify and fix our AC issue. Our rooms were super hot even with the AC running, and now that it’s fixed they’re 10 degrees cooler! Leo especially put in a lot of hours to replace our coils and correct other issues he found; we’re so grateful. Thank you Rainaldi team!
Straightforward told me all the issues and had real insight as to what needed to be fixed and what we could monitor.
Good communication when tech was en route. It was an unusual problem but the technician analyzed it quickly and thoroughly while others had not. Need time to know for sure that the solution is durable but the technician was confident.
Ronaldi was prompt and professional. The tech that came to our house was knowledgeable and got our AC working shortly.
Had an issue with my a/c. Tech immediately diagnosed the issue and was quick to pick up the replacement part and get it installed.
Danny and the whole crew were awesome. They knew their craft and performed great. On time, communicated well and left the site clean. Answered any questions I had as well.
I have used Rainaldi many times...repiping my house, new AC. This was an AC problem. They knew exactly what to do.
Wow! I just had an estimate done and Lee was fantastic! He was on time, answered all of my plumbing questions and saved me money!! I will be using Rainaldi every time I have a plumbing need. Thank you, Lee!!
You never want to need a service professional but when you do and find a company this good no need to shop around, you stay with them. Always on time and professional.
Anne Pinkosh was very pleased with the technician , said he was very nice...I myself wasn't there but was so pleased on your prompt service in the repair you did..as I went over and saw the report about A C unit..that the motor wasn't good...but working....I would like your recomendation on a recheck on this .motor…
We have used Rainaldi for many years and needed services from AC installations and maintenance to plumbing. The team is always so nice and prompt. Work is done properly and professionally. Everyone is great answering questions and addressing any concerns. Highly recommend!
I had Rainaldi install my whole HVAC system in 2016 and they did an excellent job. Very professional. This year in 2023 I needed help with clearing out the drain on the system that was very clogged, as well as a diagnostic on my compressor. From the time I called to the time they were at my home it was only about…
I am very pleased with the quality and professional work done by service tech. Andre H. He explained what needed to be done, and completed the job in a timely fashion. I would recommend Rainaldi Home Services to friends and family.
Did not receive my receipt in my email.
I've been using Rainaldi's for the past 40+ years! They are absolutely the BEST in the business . . . always professional, always timely and always provide quality work! I HIGHLY RECOMMEND THEM!
I know it's hot out & our a/c was out. It turned out that the line had froze maybe due to an overcharge of freon. The tech was here for maybe 45 minutes and charged us a total of $470 +/- to unclog the line & reduce the freon in the system. I gave them 3 stars bc they were able to get it back working but almost $500…
Shannon came on time and explained and fixed the problem. Gave me report and pictures of the services he did.
Shannon was great! He was right on time and took care of the problem immediately. I will definitely be using Rainaldi in the future!
My a/c wasn't cooling. The service tech, Shannon, was very knowledgeable. I appreciated the explanations of what was wrong during the entire visit. He was able to put a mend on my old unit & get my house cool again!!
The Tech Loe was great and very knowledgeable. He diagnosed my issue, bad AC compresser, the part was still under warranty. He did not have the part on his truck but found it at the dealer. By no fault of his own by the time he could get the part it wouldn't be till tomorrow morning when he could get back to…
Professional and knowledgeable on an air conditioning tune up. Always make sure you get a price of a capacitor before and they change the part out.
Used them for AC servicing and they were awesome. Very professional, thorough and friendly. Will definitely use again.
Angel was very helpful explained everything that needed to be done and fixed the issue I would recommend Rainaldi and would use them again
Plumbing our in tire house did a wonderful job
I have nothing but good things to say about Rainaldi. I had an inspection on a house that I was selling which showed a plumbing leak on the main line into the house. I was on a bit of a time crunch and Rainaldi was able to come out the same day to fix it. The leak was in a very tight space which had caused problems…
On time very professional did not pressure me into anything. Just came to fix issue I had
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 400 | $429–$1.2k |
| Drain cleaning | 384 | $271–$432 |
| Toilet repair | 328 | $251–$667 |
| Plumbing leak detection | 256 | $78–$444 |
| A/C system maintenance | 222 | $78–$351 |
| Water heater installation | 218 | $1.2k–$2.8k |
| Plumbing leak repair | 171 | $478–$1.6k |
| A/C system repair | 152 | $227–$611 |
