How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%75+18.2Value 14%82+11.6Replies to reviews 7%76+5.4Craft & service penalty83−1.7Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORERainaldi Home Services
Winter Garden, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.8★ from 6,058 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.
Reviews for your job
Customers hired Rainaldi Home Services for 8 kinds of job.
Rainaldi Home Services for drain cleaning
Clear ✕All 386 Google reviews tagged “Drain cleaning” · showing 80
I've now used Rainaldi three times - twice for plumbing and once for AC. They've got the job done all three times, each time with honesty and professionalism. I definitely recommend them.
Justin was great. He was prompt, professional, respectful, and through. Our plumbing problem was solved quickly. We have used Rainaldis for years; plumbing and air conditioning. Also, it was very nice of Teresa, to call back and check on things, us. She was the first person I spoke with that morning, and I mentioned…
Technician Chris was excellent and efficient, price was more than I expected.
Justin was awesome. Helpful, kind and very knowledgeable. He fixed all our problems and I would definitely recommend him to everyone!!
The team at Rainaldi Home Services is world renowned. After calling two other well known companies in our area and being stood up, only Rainaldi delivered the solutions we needed. We will only use Rainaldi from now on for all of our plumbing needs. Their customer service and expertise is extremely rare. They are a true pearl in the field.
Wow excellent professional service by Chris B. He explained everything and walked me through the repair.
Eric Hernandez was amazing. He was so clean and made sure to explain everything to me. The prices are ALWAYS so reasonable. And Eric arrived very quickly. All while keeping me updated on his arrival time.I will always use Rainaldi.
The technician who answered my service call, was thorough, professional and personable.
Fast and reliable service! They had someone come out to me within a 2 hour window from mw placing the call. Jeff was efficient and very nice. He even cleaned out the tub for us once he was done! We will definitely use this company again and recommend you do the same. You won't regret it!
Thank you Lee at Rainaldi Plumbing for solving shower drain problem. Rainaldi provided quick service and Lee their technician was courteous and knowledgeable. I will use Rainaldi Plumbing again and sing their praises to others.
I called Rainaldi called Rainaldi on Sunday for a main drain clog. I was surprised that they were able to take my call on Sunday and schedule me for Monday morning. I have to say after a bad experience with Roto Rooter on a similar issue, this experience was quite the opposite. I really appreciate the great…
We had a stressful plumbing emergency and Rainaldi Services sent Brandon out to diagnose and fix the problem. He was amazing and had our plumbing up and running quickly.
Kitchen sink backed up into bathroom sink. Brandon was prompt and explained cost. Took him only 5 minutes to diagnose and about 45 minutes to snake drain and fix. Suggested a drain cleaner to prevent future build ups. Great job.
Lee arrived quickly, was very friendly and unclogged our drain fast.
Excellent service provided arrived in a timely fashion and got straight to business
Devon was exceptional. Let me know ahead of time what he was doing or needed to do to fix my issue. I cannot thank him enough for his stellar performance.
Had a issue with main drain Mr Eric came out and handled it perfectly 👌
Over the Memorial holiday weekend, water from our home plumbing began backing up into the house. I called Rainaldi Plumbing and within the hour Cole arrived, diagnosed and corrected the problem. Rainaldi Plumbing is highly recommended!
My service technician Brandon and Rick were very professional and very nice to work with. He gave me options on how to solve my problem and then told me what I need to do. I would definitely recommend this company. Customer service is awesome. They are quick to disperse a technician so you don’t have to wait for…
Cole was awesome! Immediately came in and diagnosed the issue with my garbage disposal. He talked me through the issue and process, was transparent about the cost, did the work quick and efficiently and he was super personable as we just chatted about random stuff while the work was being done. 10/10 would recommend…
Lee was excellent!
Arrived quickly was very professional and friendly. Was able to fix the issue I was having and I could not be happier.
Devon was great....got me back up and running 😊 Thank you very much.
Fast service. Our tech did a great job and explained what he was doing. I would recommend.
Rainaldi always does a great job for me. Professional and polite. They installed a whole home dehumidifier and it went very well. The humidity dropped within 30 mins or so. Rainaldi has done a handful of jobs for me and I will continue to use them. They also just services my split unit and got it working correctly.…
Eric came over to fix the entire master bathroom clog. Our shower, toilet, bathtub and sinks were making a bubble sound which I’ve seen in a previous home become a large issue. That’s when I called in the professionals, knowing draino was not going to cut it. Eric was prompt, so kind, and super informative about…
Thanks for Nick and Brandon’s professional ‘Help and courtesy.
Quick, courteous, and friendly. The job was well done. Our shower is draining nicely now with a 30-day guarantee if there is a problem.
Eric and Devon did a great job. Eric refused to let the clogged pipe defeat him. He was persistent! They found the long-forgotten cleanout, unclogged the main line, and gave us options for the future. Explained everything they were doing. The video of the pipe was a huge help. Highly recommend.
Cole was great. Cleared my drain in no time. Thank you! Highly recommend Rainaldi.
Very responsive and came the same day I contacted them. The technician was very thorough and he quickly isolated the problem and fixed it. Couldn’t be happier!
We had a pleasant experience with Lee from Rainaldi Home Services. I called looking for a quote to fix a plumbing issue that came up suddenly (we live in a 100+ year old house and the master toilet started bubbling any time the shower or washing machine ran). Within 2 hours, I had a message the technician was on his…
Our service technician was excellent and has been with Rainaldi for years even though he’s a young man. Very knowledgeable.
We had to have Rainaldi Home Services send a Plumber to a rental house we have on a Sunday evening for an emergency call. Justin was the Technician that was sent. He called me and gave me his ETA. He then showed up on time, which is rare these days. He listened to my problems, looked at the plumbing issues and gave…
Rainaldi came in hours and unstopped the drain. They said their camera was in the shop. I waited a week and called. They said we will come today. They found additional roots and said "we can't remove them". We called Roto Rooter. They came and cleared the rest of the line.
Had a great experience with this company. Called and had same day service. Literally an hour after calling. Had two great techs come and look, Lee and Hunter. They were very knowledgeable and worked efficiently. Also offered additional advice that would help us in the future. Highly recommend Rainaldi because of them !
Technician was professional and personable. He well assessed our problem made the required repairs to multiple sinks with draining problems.
If you want honest work, and awesome work please request Justin. He took the time out to explain what he was doing, made sure everything came out perfect. To be honest, the guy deserves a raise. Great customer service from the initial phonecall, but this feedback is truly for Justin. Thank you.
Tech was very knowlegeable.
I believe that I have been taken advantage of with the monthly membership. The service technician quoted more than 400$ to perform a leak detection and that was with my “ discount”. I called another company for a quote and the service fee is 185$. I would not recommend this company and believe their prices to be inflated and unreasonable.
Devon was great 👍 he explained in detail what was wrong and how he was going to do the job and was very friendly and professional. He definitely is an asset to Rainaldis plumbing service. And will request him for future repairs.Thanks Devon for the friendly professional attitude and great work.
Great service, super friendly tech. Thanks Lee!!
Justin was great! He gave helpful info, explained what he was doing and what the result should be, but he also explained what the next step might be, if necessary. He cleared a pipe build-up so that the water finally flowed again like it should, and there's no more eater backing up into my bathroom. Thank you Justin!
Service was amazing, Lee was an awesome dude, gave us a lot of great tips and tricks but also solved our issue in no time. Highly recommend!
Devon was great. Quickly worked with us to assess the issue, resolve it, and give us some helpful hints for future maintenance. Terrific experience overall!
The technicians were friendly and explained the issue and how they fixed the problem. Very Courteous and also told us how to keep this from happening again.
Technician was polite, well spoken and well groomed. He was very knowledgeable about the situation and how the issue was going to be resolved. He solved the issue by doing exactly what he said he was going to do at the quoted price. Later a second technician came out to video the pipe to check for cracks or tree…
From start to finish everyone was professional and friendly. Plumber explained problem with existing faucet (clogged) but I went ahead with new installation anyway. Refreshing to deal with a company that wasn't trying to sell me something I really didn't need--unlike these larger companies that have become more…
Had a great experience with your technician Lee Hernandez. We was great to talk with about our iss and the soulution.
The technician was polite and knowledgeable. He fixed the problem!
Very prompt, professional service. Devon was great. Thank you!
Devon was INCREDIBLE! Shortly after getting his equipment up on my roof (whole-house drain flush), he discovered that his electric auger wasn’t operating properly. Having a background working on Air Force fighter jets, I know how frustrating it can be when your equipment is non functional! Rather than surrendering…
Rainaldi was very responsive and gave us same day service. Carlos the tech was very polite and professional.
I have used this company in the past. Tech was knowledgeable, prompt and the rate was reasonable. Excellent company. I highly recommend. We live in an age of ”I don’t care” but this service deserves more than a five star rating.
They came out the same day within a couple of hours. The price was competitive. Our technician, Devon, was super friendly and got the job done quickly!
Excellent work. The technician was knowledgeable and shared what he was doing and how to help prevent future clogging. I will always call Rinaldi plumbing first for any future plumbing needs. Nick was absolutely great in explaining what needed to be done and fixing my drain problem.
I had a plumbing issue at my home and called Rainaldi Plumbing for relief. A person actually answered the phone and was courteous and professional. They took my info and said I would receive a call soon. I received a call within 20 minutes from a very nice lady who said a technician was on their way to see me. A…
Completely repaired
Nick Oliver showed up right on time. Was courteous and got right to work. Cleaned out the drain and then cleaned up after. Rinaldi can always be counted on to send great technicians who get the job done right.
Nick was great and very helpful 🤘
We had a house full of overnight family staying with us. Before dinner the kitchen sink backed up due to the pipe beyond the disposal was clogged. Brandon came out and very quickly diagnosed and efficiently cleared the clog and went beyond to be sure it would not happen again by clearing the pipe way out.…
Nick was very professional and got the job done quickly.
Really pleased with the service we received. Had a plumbing emergency over Thanksgiving. Did not have any luck with 2 plumbing companies so we called Rainaldi and they sent someone right out. They were able to fix our issue and provided a plan going forward for a permanent fix. We really appreciate you guys. We will always call Rainaldi going forward.
Lee Hernandez was friendly and knowledgeable. He took care of the drain problem fast and expertly.
Rainaldi is my go to for plumbing. They always try to work you in if you have an emergency situation. Nick was excellent. Very conscientious and followed up When his machine failed on the job and he had to come back the next day. Very friendly, very knowledgeable. These guys are top-notch!
Lee was the man, really hooked me up and got me flushing! 10/10.
My man, Lee, came out and he was great. Very personable and knowledgeable, he showed me where my issue was, fixed my problem, showed me potential issues and how to avoid them. He was great and he will be the reason why ill keep calling Rainaldi if I have more plumbing problems.
Had a blockage in our laundry room. It was not an emergency but Rainaldi got somebody out here first thing in the morning. Our technician Nick was very nice and professional. He got the blockage cleared quickly and cleaned up afterwards. I was very happy with the service and I felt like the pricing was fair.
We have been using Rainaldi for plumbing services for a number of years because of their professionalism, skill and integrity. Our last technician, Nick, is an asset to the team.
Eric was very professional and explained everything what was going on
Lee was very professional and helpful. He quickly addressed the issue and assisted me in tracking down the cause of our problem.
Great service. Reasonable price.
Brandon arrived on time and proceeded to attend to all my needs. His troubleshooting ability, insight and information sharing gave me full clarity on how to resolve my issue. It turned out i had to have my septic tank pumped. At the time i was not aware i even had one. Brandon put a camera in the line and pinpointed…
Used this company before and never had a problem with them. Like the fact that they’ve been in business for a long time.
Great job .. excellent recomendations..
Friendly and very competent. Service was quick and thorough. It was an emergency and he came in no time.
Brandon was the tech and he helped clear a years long problem in a matter of minutes. Great service from the first call to the end of the repair!!! Would give more stars if that was an option! Thank you Brandon!
We’re a family of six. To say we use the kitchen sink is an understatement! So when it clogged earlier this week it quickly became a huge inconvenience. Rainaldi put us at ease right away even offering same day service. Our tech Nick just came by and did an amazing job clearing the clog within just a little time. He…
Rainaldi arrives on time, their service personnel are friendly, and they get the job done efficiently.
Brandon was very professional he explained every step of the job. He was able to resolve our plumbing issues
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 400 | $429–$1.2k |
| Drain cleaning | 384 | $271–$432 |
| Toilet repair | 328 | $251–$667 |
| Plumbing leak detection | 256 | $78–$444 |
| A/C system maintenance | 222 | $78–$351 |
| Water heater installation | 218 | $1.2k–$2.8k |
| Plumbing leak repair | 171 | $478–$1.6k |
| A/C system repair | 152 | $227–$611 |
