How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%75+18.2Value 14%82+11.6Replies to reviews 7%76+5.4Craft & service penalty83−1.7Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORERainaldi Home Services
Winter Garden, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.8★ from 6,058 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.
Reviews for your job
Customers hired Rainaldi Home Services for 8 kinds of job.
Rainaldi Home Services for plumbing pipe repair
Clear ✕All 403 Google reviews tagged “Plumbing pipe repair” · showing 100
Alberto came out quickly when our hose connection was pouring out everywhere. Turned out to be a broken pipe in the wall and he fixed it the same day! Very happy with the Rainaldi’s whole team from scheduling to service.
I had an excellent experience using this company. We had an unknown water leak and they came out the same day to do leak detection. Chris Ashcraft was the technician and he was the best. Figured out the primary leak almost at once and was able to do the repair on the spot. He also detected a smaller secondary leak…
Fast, very knowledgeable and great customer and communication skills! Devon provided stellar service!!
The team at Rainaldi Home Services is world renowned. After calling two other well known companies in our area and being stood up, only Rainaldi delivered the solutions we needed. We will only use Rainaldi from now on for all of our plumbing needs. Their customer service and expertise is extremely rare. They are a true pearl in the field.
Rainaldi Home Services is extremely professional, helpful and understanding. They provide excellent services and are available to assist you through your home repair and projects. Pipes replaced throughout my home. Great job!
Our technician was Chris B. And he was awesome. We needed help for something I had dropped down the drain and toilet that wouldn’t stop running. So many technicians and companies now try to upsell you. That’s not this tech or this company. They worked my problem with no extra. Highly recommend this tech and company.
Gary Spears assessed and analyzed the situation and fixed the water leak issue. He explain very clearly what needs to be done and his experienced and service is exceptional and highly recommendable.
I can’t say enough good things about Alberto. He was thorough and professional, and walked us through every step of the way. Any future jobs I want Alberto to do the work
Matt Stark was outstanding! He did a wonderful job! Anytime we call you for work to be done we would like you to send him back! Don / Pam
Excellent response time and excellent repair!
Cash helped diagnose and repair a leak on an exterior hose bib - friendly, knowledgeable and did a clean install and stucco patch.
Have you had issues with a decrease in water pressure? I know I have and it had become so bad that if one of us were in the shower, there’s no way someone else would have enough water pressure to take a shower at the same time, wash dishes, laundry, or use the hose outside. Well, I called the City of Clermont, who…
Gary Spears was great. He listened to me as I explained the several items that need to be done. He answered all of my questions before, during and after. I am going to continue to have my home serviced by Rainaldi because of how professional, polite and friendly he was.
I had a great experience! The plumber Jose was friendly, professional, and extremely knowledgeable. He took the time to explain everything clearly, answered all of my questions, and completed the work efficiently. The service was excellent from start to finish, and I really appreciated his honesty and attention to…
Great service. Josh was professional, explained everything in detail and the options available to me. Service was great and definitely recommended them for your plumbing and other household needs.
I had probably the smoothest, easiest, best experience with Rainaldi. My grandfather’s (Hathaway) shower was overdue for repairs, but we were worried about cost, time and starting a project. Starting with calling, i spoke to the most cheerful, professional, wonderful young lady in the office, India, she made the…
I am totally satisfied with the service provided by Rinaldi. I inadvertently pierced a water line, and Joshua came I out within 30 minutes, and repaired the pipe. He was very courteous & professional. Another satisfied customer. I highly recommend them.
I had a pleasant experience with Shari she was very nice to speak with. She also remembered my Mom who was a customer of Rainaldis for many years.My mom passed away from cancer so I had to handle the repair.My experience with the technician Michael Cash was really good I didn’t feel pressured to do anything he was…
Quick response and very professional.
Matt was very professional. He explained the entire process and was very quick. This is the second time Rainaldi has fixed any issues the home had and will use them again.
Thank you Joshua! I appreciate always being treated as your #1 customer not just your expedient and professional services. You're my hero!
Jesse was my plumber. He was on time, polite, respectful and most of all knowledgable. He came here originally to replace leaking disposal and leak in other side of sink. I asked him what would work best for a replacement kitchen faucet. He gave me great advice. I bought one and he came back 4 days later to put it…
I just wanted to take moment to thank the team at Rainaldi, from young lady who answered the call to Alberto following up, completing the repairs and ensuring the work was done. Super professional and super efficient. Same day service. The pricing was fair. Just an all around great experience. Thanks we will be reaching out again for any future service.
The Rainaldi Home Services is such a great company. The technicians are very professional and have a positive attitude. The thing that I loved about the company is the communication with the customers. When you call for service, you will always get a text or an email from them that the Technician is on their way.
Matt was prompt and courteous. He quickly assessed the problem and gave us a reasonable quote for the repair.
Same day service is a huge reason for 5 stars. The pricing was pretty darn steep for fairly simple plumbing work but our plumber helped work on pricing and directed us to a coupon on the website. The plumber who did the work, Justin, was great and did quality work.
Jose was our tech. He was on time, professional, nice and identified our problem right away. He was able to give us a fair price and complete the job within a couple of hours. I am very satisfied with the service that I received from Rainaldi. I will use them again, and I would recommend them.
Devon and Matt did great. The service was quick and seemed effortless. They had our problem fixed within the hour.
We called Rainaldi after having a bad experience with another company. They came out same day we called and fixed our problem in about 20 minutes. Last year they put in a full air conditioning into our home. We were pleased with that experience as well. It has been a great pleasure working with Rainaldi. They have…
Rainaldi repiped my home in a very timely manner to keep the sale of our home on track. They were reasonably priced, ultra professional and immaculately CLEAN!
This is a professional company and is deserving of 5 stars. I had an urgent issue, was able to call and speak to a person quickly. They had a tech to me within a couple of hours. The plumber (nicknamed Cash) was professional and efficient. He assessed the problem, gave me an estimate all in cost and once agreed upon…
Chris was great. Took care of the problem quickly and efficiently. I’m very satisfied with the service.
Joshua did a great and efficient repair of my plumbing job!
Mike was super friendly and quick in solving out problem.
Very informative and knowledgeable, great work!
Great job. We call them and we know we won’t have any plumbing problems. Cole was great and easy to work with.
Prompt service. Clear and professional communication.
So glad Rinaldi folks were working on Memorial Day. Joshua was to the house in about 15 minutes to take care of our pipe leak. He explained what he was going to do and the cost. He was professional and knowledgeable. We had our water back! The service call went pretty quick. Whole episode took about an hour and a half.
Service technician was prompt, courteous and knowledgeable. Repairs were timely and thorough.
Great work. very knowledgeable technician
Lee was incredible. Honest opinion on how we should solve our problem, honest and upfront price estimates, and completed the job when he said he would. HIGHLY recommend Mr. Hernandez and Rainaldi plumbing for any plumbing issues you may have. Pleasantly surprised by the customer service experience in an age of…
Tech was on time, very professional, and pleasant to deal with.
Rainaldi Home Services was outstanding! We had a water leak which we discovered early in the morning. We didn’t know where it was coming from. They sent Matt to our home within 30 minutes. Matt was friendly and professional. He found the leak and repaired it within the hour! Highly recommend this company!
I had a leak coming from my upstairs bathroom. I looked on Google for a plumbing company that I could trust that would do the work correctly and not be over pricing. I found Ranaldi and gave them a call. The customer service was great. They got someone out to my house within a couple of hours. They kept me…
Quick response job well done!
I have a couple of rentals and my primary and I won't use any one other than Rainaldi for my plumbing issues. They always do a great job! So once again I had another plumbing problem. My toilet wasn't flushing properly....I called Rinaldi, they came out and cleared the issue but found roots inside the main line.…
Rainaldi Home Services replaced 2 faucets on utility sinks, replaced the hot and cold valve stems in the 2 vanity faucets and repaired/reattached an outdoor faucet at the garage. Gary arrived on time and was very efficient completing the work. I will recommend Rainaldi to any friends who need plumbing work at their homes.
Excellent service, very thorough and great at communicating. Brandon went above and beyond to solve our issue in the best, most cost effective manner.
Al was very professional and personable. Great response to call on a Sunday. A job well done! I will recommend this company and Al to all my friends.
Came and solved my problem same day. Very friendly and pleasant to work with
Great communication. Amazing tech. Fair and quick service! Thank you!
Frank was friendly and helpful. He gave me estimates that were broken down by individual tasks and explained the monthly membership plan and its benefits clearly and succinctly. I never felt pressured to agree to anything more than what I chose to have done, which is consistent with my past experiences with…
We are having our kitchen redone due to a leak we had. This has been a stressful time and meeting your associate, Joshua Parlato made our day. He is an amazing worker, very thoughtful of our home, explained everything to us so we knew what to expect, and was just a really pleasant young man to chat with. Because of…
Great experience with Rainaldi - Fast and reasonable.
I would highly recommend Rainaldi Home Services. They responded quickly and Chris and his partner did an excellent job fixing our kitchen sink drain problem.
Saeed Shakur came by and he is a rock star. Super nice and professional. Great work!!
Alberto Guzman saved the day. We had a very straightforward issue, he gave it to us straight, offered us a fair price, and recommended a better fix in the future. He was out within one hour after we called and he was fair on price. Most importantly he got the job done and the water back on for us. Very satisfied!
Cody, Jacob, and Dillion helped us out so much with our water pipe issues. They were very professional, knowledgeable, and personable! Thank you to Rainaldi and all there workers that made this stressful situation into a trusted relationship!
Jeremy was very knowledgeable, quick and efficient. Jeremy explained everything so we could understand what maintenance and repairs that were needed.
Jose A. was very professional and made this stressful process a breeze. Very knowledgeable guy, gave me clear and concise information to look out for if issues arise in the future.
Truly professionals at work. On time for a walkthrough then attack my outdated plumbing. A four point inspection called for a new roof and upgrade the plumbing to make code. This team of engineers made it look easy. What more can I say about the teamwork? Also a great price! Do yourself a favor if your home needs…
Cody and his team replaced the plumbing in our family home. They were were prompt and courteous. They did a great job on our plumbing project. They also did a great job of communicating and letting us know what to expect. Thanks guys!
Cody and his team came to our home around 7:30AM and had completed all the work before 12:00PM. They were courteous very professional and made sure that they took time to make we understood everything about our new pumbing pipes that Rinaldi installed for us. From the new water line for our refrigerator ice maker…
Call Hannon What’s a fantastic technician! He explain everything well, was very prompt, and very thorough and letting us know what the problem was. This was our first time using Rinaldi, but we would not hesitate to use them again
Gary has been a heaven sent coming to fix my home pipes, tubs and toilets. Gary you’re the best.
Unfortunately had a leak under the slab of my house. John and his helpers showed up in the morning to do a home recipe. They worked very efficiently and had the water on to the whole house by 12:30 pm. No leaks. Now to wait on inspection and drywall. Overall so far very satisfied.
Very professional, very thorough, would highly recommend this company. The team that did the work was great,
Excellent service but pricey!
Andre was absolutely fantastic! He was able to fix my plumbing leak in a timely manner and explained everything he did! Thank you so much for an awesome job!
Andre was exceptionally good explaining all the problems with the plumbing. He did a really good job
Gary Spears was great. He arrived timely, worked efficiently, and everything remained clean and organized. Would definitely recommend him.
The tech cleaned the bathroom pipes without any specialized equipment that I could notice so I believe it was a little high priced but the overall outcome was successful
Great service and fast job completion
I believe that I have been taken advantage of with the monthly membership. The service technician quoted more than 400$ to perform a leak detection and that was with my “ discount”. I called another company for a quote and the service fee is 185$. I would not recommend this company and believe their prices to be inflated and unreasonable.
Chris was amazing, very knowledgeable and capable. My problems was fix very happy with outcome
Every single time we have had to have Rainaldi come out, the technicians are quick, efficient and knowledgeable. We are never disappointed with the services and will continue to call them when we a problem arises.
Chris was friendly and professional. He got the job done and made me chuckle. Great service.
Outstanding service and work. Rainaldi answered and scheduled repair quickly over the weekend when others did not answer the phone. Michael came out quickly, made necessary repairs, gave great information to prevent future issues. Highly recommend. Will be my first call next time.
Completely broke my hose bibb tonight and water was spraying everywhere. Rainaldis came out quickly and fixed it perfectly. Highly recommend
Ask for Frank Benzant! He is honest and personable and who I will request to work with from here on out.
Had a sudden pipe burst and Jesse came out to fix. He gave me several options and explained each thoroughly. Very professional; experience exceeded my expectations. Would definitely recommend using Rainalde.
I called the office at 3:19pm for an emergency situation because the hose bib on my outside faucet broke and my shut off valve would not work so water was spraying out of the wall on the outside and leaking into my garage on the inside. Antonio arrived at 4:25 and had everything fixed by 7:15p. Now that’s what I call ‘excellent customer service’!
Frank arrived on time, was very professional and easy to work with and fixed our problem. Thank you for being so professional and pleasant. We have a fix and can move on with other activities.
Andre provided excellent service. He is professional, provided great communication and thorough completed work. Very satisfied with the results! I would definitely use his services again. Highly recommend.
Mike was the best! We were dealing with a broken water line and needed help asap. The folks who helped me over the phone were so empathetic and efficient. Within 90 minutes of starting the call, Mike was there. He explained everything really thoughtfully and worked quickly. Will be a repeat customer.
Devon Bratton was amazing! Showed up just in time. I would also like to extend my sincerest appreciation to the scheduling team. They weren't going to be able to see me today, but I explained some very personal circumstances and was ready to call an emergency number, which is not preferred, she politely shared that…
Cody and his team were awesome to work with. Kept me well informed with what they were going to be doing through the process.
Professional courteous and amazing communication. Not inexpensive but definitely professional.
Michael made an emergency visit at midnight to stop the water leak in my garage. He was able to stop the shut-off leak and correctly diagnose the problem behind the wall. He returned to the house the next morning - only 9 hours later - to make a full leak and wall repair, demonstrating how much he cared about my…
I am pleased with the service and ability to make a speedy appointment! Issue was resolved. Matt is communicative and friendly. Job well done.
I have used this company in the past. Tech was knowledgeable, prompt and the rate was reasonable. Excellent company. I highly recommend. We live in an age of ”I don’t care” but this service deserves more than a five star rating.
Michael Cash did a fantastic job!!
Nick and his helper were excellent. They did a great job. Very happy that he stayed around when the camera guy came since we had to put the toilet back on. They did an excellent job will definitely use Rinaldi and Nick again
Michael Cash was an absolute gem! He came out after hours to attend to a burst pipe in our front yard. He gave us a very reasonable quote and fixed the pipe in about an hour. He was so kind and courteous throughout. Thank you, sincerely.
We are very appreciative of Rainaldi's and their quick repair of our issue!! Responsive, relatable, and fixed the issue without hassle. Thank you for your help Michael and defiantly will call for future repairs!
Jose was on time, polite and knowledgeable. Found and repaired the pipe that was leaking in the wall. All fixed!
Frank was awesome! Excellent to deal with and very professional in resolving our outdoor faucet leak. We will definitely use your company going forward and even became a member for your ac maintenance. Very happy with your customer service and your technician! You helped make this a very smooth process!
Top notch company and people, highly recommend.
They did an amazing job on the seal.
Excellent service. Very professional work done on schedule and on time. Actually it took them 3 hours to re plumb the whole condo very impressed. I will definitely use them again. .
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 400 | $429–$1.2k |
| Drain cleaning | 384 | $271–$432 |
| Toilet repair | 328 | $251–$667 |
| Plumbing leak detection | 256 | $78–$444 |
| A/C system maintenance | 222 | $78–$351 |
| Water heater installation | 218 | $1.2k–$2.8k |
| Plumbing leak repair | 171 | $478–$1.6k |
| A/C system repair | 152 | $227–$611 |
