How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%75+18.2Value 14%82+11.6Replies to reviews 7%76+5.4Craft & service penalty83−1.7Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORERainaldi Home Services
Winter Garden, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.8★ from 6,058 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.
Reviews for your job
Customers hired Rainaldi Home Services for 8 kinds of job.
Rainaldi Home Services for toilet repair
Clear ✕All 332 Google reviews tagged “Toilet repair” · showing 40
They were very prompt with communication, scheduling and lining up the appointment. The Plumber that came to the house was very informative and respectful of our home. My only concern was the cost - over $600 for an hour (or less) On site to replace the wax seal was overpriced. Great service otherwise.
Chris B was our tech today. Very professional in every way. He answered all our questions we asked of him and he went as far as to give us several suggestions. Thank you again Chris B.
Jesse was awesome! Definitely call him for any issues.
Service was provided by Jonathan Manglardi. Arrived promptly. Neat in appearance. Very personable .Worked on two ac units. Clear explanation of the work performed. Reasonable fee. No upcharges. Rinaldi has performed plumbing and ac work at our various properties. Very responsive. Easy appt making. Quality work.
Our technician, Roderick, was very knowledgeable and personable. Not overly pushy, like some techs with some companies are. Just factual "this is what the problem is, this is why this thing works this way, this is what I recommend to fix it" etc. While I wasn't expecting it to cost *quite* so much, that's just how…
Technician Chris was excellent and efficient, price was more than I expected.
Fast and exceptionally professional
Our technician was Chris B. And he was awesome. We needed help for something I had dropped down the drain and toilet that wouldn’t stop running. So many technicians and companies now try to upsell you. That’s not this tech or this company. They worked my problem with no extra. Highly recommend this tech and company.
Great service!
I had a foreign object flush down my toilet. I had the pleasure of working with the plumber Brandon Turner. He was so calm and friendly. Brandon was experienced and provided so much information on things to look out for when foreign objects get stuck in the pipping. He also provided some options for the future that can make the process easier.
Mike was very nice and repair of toilet was fast !
Brandon was a pleasure to work with. Found the issue and repaired it quickly. Great work!
Shannon Jackson came today to fix my a/c. He's always so friendly and he makes sure I understand what the issue was. Great job. Alex Cameron was awesome. So glad he fixed my issue!!! Mike Padilla Feliciano came today (Aug 27) as part of the member maintenance program. He thoroughly explained everything and made…
Justin and Devon were awesome!
Outstanding service by our technician,Eric Hernandez. Very courteous understanding the needs of elderly parents who had the problem. I use Rinaldi exclusively and recommend them for all home services.
Very professional and knowledgeable about plumbing systems. The technician also completed the work in a timely manner. Thanks
Amazing Technician, troubleshooted issue i had, an got to Trigger and fix my problem. Technician was very polite and left all the áreas clean. Went thru different scenerarios to be sure that the plumbing issue was taken care. I strongly recommend Brandon and Rainaldi Plumbing for any future needs...
Mister Jesse called on his way, had his shoe coverings, and replaced the part with courtesy, honesty, and respect. Will call Rainaldi again!
Alberto Guzman completed our toilet repair and flushed out the water heater. He also came out in January to repair a main line water leak and replaced it which was a big job. He is fantastic and I will be sure to ask for him again. Love the company !
Rinaldi is always quick to respond. They sent out a technician to solve our clogged toilet plumbing problem immediately. The technicians were very polite, presentable and knowledgeable. We only call Rinaldi Home Services. They replumbed our home years ago and we were very Satisfied with their service. I always…
My family unexpectedly had a backup in both our bathrooms. We called Rainaldi plumbing and I received amazing customer service from the time I called in to speak to Kristen who immediately sent a service technician to come to my house within the hour. The two gentleman who came to my house Brandon and Hunter were so…
Brandon was not only professional but very personable as well. He promptly fixed our issue and explained after care steps.
Matt Stark. The Technician was courteous and Professional. He did a wonderful job repairing our toilet and installing a brand new hot water heater.
Thank you Joshua! I appreciate always being treated as your #1 customer not just your expedient and professional services. You're my hero!
Josh was a joy to work with. He’s a hard worker and went above and beyond to help me.
Gary was extremely professional and courteous. He was very responsive to questions and minor nuances. Gary's work was of high quality. Gary had a pleasant personality and could converse with him easily.
Tech Michael Cain came checked out my leaking 2 toilets. Since my 3 toilets were 26 yrs old, we decided that I should replace all 3. He installed 2 comfort height toilets & 1 regular height toilet. He removed old ones & cleaned up all before he left. I'm very happy with his work & the Rainaldi service.
Great tech and great service
My first tech was Devon for a plumbing issue. He cleared the clog and explained in detail what was needing repair. Jeremy was my second tech sent out for an ac issue. He was awesome! He explained everything that was messing with my unit from working properly. He was also very knowledgeable and personable. The work…
He did an excellent job explaining everything and I will highly recommend Rainaldi
Fast, friendly, service. I am not a plumber but Brandon fixed our problem pretty quick.
Devon and Matt did great. The service was quick and seemed effortless. They had our problem fixed within the hour.
The Plummer came quickly and worked very well, thank you.
Devon was fantastic. Thorough. Great communication. Didn’t rush. Thank you!
Devon was knowledgeable and answered all of my questions. He provided me with all of my options on how to best repair my plumbing issue. I also was pleased to learn that he is a 3rd generation Rainaldi employee. Knowing that generation after generation is willing to work for the same company tells me all I need…
Lee was great. Very happy with him. He was personable and he explained the problem we were having. Very personable and professional. Very pleased with the service we received from Rainaldi Home Services!
Professional person. Quickly repaired my toilet. I signed up for the yearly maintenance agreement.
Excellent work, wonderful friendly staff. Brandon was great.
Frank was great! Got the job completed quickly and was very personable.
I want to thank Rainaldi Home Services. Spoke to Craig , he immediately set up appointment for my toilets repair, very pleased with technician Frank Benzant work.prompt knowledgeable and explained price options for todays repair and other repairs down the line. Thank you Ms. Sherri for call back.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 400 | $429–$1.2k |
| Drain cleaning | 384 | $271–$432 |
| Toilet repair | 328 | $251–$667 |
| Plumbing leak detection | 256 | $78–$444 |
| A/C system maintenance | 222 | $78–$351 |
| Water heater installation | 218 | $1.2k–$2.8k |
| Plumbing leak repair | 171 | $478–$1.6k |
| A/C system repair | 152 | $227–$611 |
