How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%75+18.2Value 14%82+11.6Replies to reviews 7%76+5.4Craft & service penalty83−1.7Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORERainaldi Home Services
Winter Garden, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.8★ from 6,058 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.
Reviews for your job
Customers hired Rainaldi Home Services for 8 kinds of job.
Rainaldi Home Services for water heater installation
Clear ✕All 218 Google reviews tagged “Water heater installation” · showing 140
Mike personable. Professional. Knowledgable.
Our experience with Rainaldi, and more specifically our technician Cash, was overall wonderful. They were extremely fast in meeting our needs, were very friendly, and very fair pricing. Cash was absolutely excellent. Really enjoyed his honesty and recommendations putting the customer first in all situations. Also…
I am happily typing this review after my first hot shower in several days. Alberto Guzman was our service tech today. He did an amazing job! Our hot water heater stopped working on Tuesday but I couldn’t be home to have it looked at until today. I really wanted a solution where I didn’t have to wait for replacement…
Fast, knowledgeable and kind.
Alberto was great with the hot water heater.
Matt was wonderful, explained everything, called the restoration people, also wonderful. I felt so well served.
Gary took good care of us. Everything was well done, quick, and easy
Micheal was professional, friendly and efficient! I would highly recommend him and the team at Rainaldi!
Very quickly and efficiently installed hot water heater. Worked around other workers without a problem. I’m very happy with the emergency service I received.
Gary Spears was great. He listened to me as I explained the several items that need to be done. He answered all of my questions before, during and after. I am going to continue to have my home serviced by Rainaldi because of how professional, polite and friendly he was.
I had the opportunity and pleasure to have Jose to help me and my family. He kept me updated with his arrival and was able to complete the work in a faster time than I expected. I'm grateful for having Jose and would be more than happy to call on him when needed.
Very professional service and installation. Cash maintained clear and consistent communication throughout the day. Really appreciated the quick response and timely repair.
Big fan of Michael, he did an amazing job and really took the time to explain everything. Very professional from start to end. Highly recommend.
Rainaldi Home Services (Tech Gary) installed my new water heater to replace old one in my closet and did a great job and careful not to get water on carpet etc…highly recommend!
Great service. Great plumber. Professional
Matt Stark. The Technician was courteous and Professional. He did a wonderful job repairing our toilet and installing a brand new hot water heater.
Mike our service technician was excellent. Knowledgeable and trustworthy
Gary was extremely professional and courteous. He was very responsive to questions and minor nuances. Gary's work was of high quality. Gary had a pleasant personality and could converse with him easily.
Jesse was very friendly and professional. Awesome guy
Mike is a pro’ very professional, respectful. Will recommend his services.
The Rainaldi Home Services is such a great company. The technicians are very professional and have a positive attitude. The thing that I loved about the company is the communication with the customers. When you call for service, you will always get a text or an email from them that the Technician is on their way.
Awesome gob
Matt Stark from Renaldi Plumbing came out on time and started the job immediately! He replaced my hot water heater, repiped the connection. He also replaced the pipes and faucets to my washing machine! Fid an excellent job and left everything neat! Can’t say enough good things about him!
Mr. Jesse the technician was very knowledgeable and professional.
Jesse Mortensen with Rainaldi Home Services did an excellent install of my new gas water heater. I would recommend him for any job.
Sherry, Matt, Michael, and Theresa, were all fabulous. We were in a bind, buying a new house and needed a water heater asap. They were able to come out same day to estimate and replace the water heater! Price was fairly reasonable too! Thank you so much! You guys rock. Highly highly recommend
Another excellent experience with Rainaldi and their entire service team. I want to thank Theresa and installer Alberto for a great job. A new hot water heater installed in 3 hours. I highly recommend using Rainaldi for your Plumbing and A/C needs and service.
Wonderful experience with Mike! Very knowledgeable, courteous and professional. Replaced hot water heater and recirculating pump. Exceeded my expectations. Highly recommend!
Great job! Chris is an awesome technician!!
Another great service repair from Rainaldi Over the years every problem handled with professional courtesy and outstanding results I highly recommend this company if you want peace of mind for work being completed correctly
They were great with my water heater replacement and install. i kinda knew how much it was going to cost so no surprises there but they did answer a lot of questions while scheduling the appt. I appreciate that. Chris A was super friendly and knowledgeable with a side of humor. He did an awesome job and left the…
l specifically asked for Alberto to work on this job because he had provided excellent services for us in the past. From the beginning of examining what needed to be done to the best solution, he would explain in details so that we understand clearly.
Leo Schnelle did a great job inspecting the AC unit and recommending the necessary repairs to keep it working properly.
Mike was great! He was early, very informative & knowledgeable. Very friendly… very happy with his installation… great job Mike! Thanks so much!
Excellent customer service!
If you ever have any plumbing issues, I suggest you try to call Rainaldi Home Services and ask for Jose Arroyo. Jose is their most experienced technician with over 20 years employment with Rainaldi. I called Rainaldi to check my water heater which was giving me problems in spite of it just being 2 years old.…
Alberto Guzman was our Tech very professional he installed a hot water heater. Alberto cleaned up everything stayed until we were satisfied with “hot water”. I call 2 different plumbing companies for a quote both were very close to Rianaldi’s price. I called after 10am and the job was completed by 5pm. was very professional, cleaned up when he was done.
I definitely recommend Rainaldi. Their communication is excellent. The tech was professional, knowledgeable, and efficient. If needed, I will absolutely use their services again.
Very happy with the service provided on my AC.
Had to call Rainaldi because our water heater was hissing incredibly loud. Brandon Turner came over diagnosed the problem, got the new water heater and had everything good to go in a very reasonable amount of time. He gave us plenty of information along every step, repiped the horrible job the previous owners did…
Brandon was thorough and kind and explained everything so that we could make an informed decision that was best for us. He was able to complete the job the same day and did a great job!
I cannot compliment the expertise and professionalism of Jesse Mortensen (Rainaldi Home Services) enough. He went above and beyond in every aspect. Highly Recommend!!
I had a water heater that needed replacement and looked for plumber in Winter Garden . Rainaldi Plumbing came up . I called that morning and was very impressed with the entire process Being a former business owner back in NY it was a sign of a great company to communicate the way they did . They asked all the right…
Had an excellent experience with Micheal Cash from Rainaldi. He quickly identified the problem that was causing a leak, gave us options to resolve it and beat 2 prior quotes for a water heater. Thank you Micheal and Rainaldi!
Absolutely great experience with Rainaldi they came replaced my water heater not an issue not a problem... Mike and Syed were great truly truly appreciate them and will be definitely calling Rainaldi again...
My water heater started leaking Sunday around noon. Monday by 4pm I had a newly installed water heater up and running. Very professional and very knowledgeable. I will definitely use this company going forward.
We have used Rainaldi for all our plumbing needs for many years. They have always been a delight to do business with and the work has been exceptional. The service is prompt and efficient. Plumbing, in general, can be expensive, so you want it to be done correctly the first time. When you use Rainaldi, that's exactly what you'll get.
Communication was excellent. Appointment was on time. Jesse did an excellent job in explaining options on the repair/replacement and on installation.
Great job installing, however was misled and it is NOT true about transferring warranty should one sell their home …
Jesse was a stand-out professional. Quality work and quality technician. Communicated well, transparent, and worked to successfully and efficiently replace our water heater. Would recommend and will definitely leverage Rainaldi again based on his service.
Matt did a great job with installing a new water heater with shield filter. Great service and professionalism.
Got a new water heater next day tech installing was good left everything clean highly recommend this company
I called the office at 3:19pm for an emergency situation because the hose bib on my outside faucet broke and my shut off valve would not work so water was spraying out of the wall on the outside and leaking into my garage on the inside. Antonio arrived at 4:25 and had everything fixed by 7:15p. Now that’s what I call ‘excellent customer service’!
Bradley was great. Installed our hot water heater the same day. No problems. Lots and f hot water now. Friendly professional service!!
My fiancee's home had an old tankless water heater and stopped producing hot water. I did a Google search and called 7 companies. They all could not schedule an appointment for at least several days. Fortunately, I found Rainaldi. My initial call was answered quickly and they were courteous and professional. They…
They showed up on time and completed the task quickly
They responded extremely quickly and sent Matt out. He was very knowledgeable and friendly and was able to help with everything I needed! Would highly recommend them!
Great service, fast, very honest, good work. Had a very pleasant experience
Rainaldi is outstanding. My water heater started leaking and they were able to come out within a couple of hours and replace my water heater. My Service tech Matt was great. He explained everything that was going to happen and the product that they were selling me. I highly recommend them.
Company is very professional and reliable… tech was also upfront explaining fees before completing the work.
I needed a water heater replacement and had Michael come out. My experience overall was fantastic! He was very professional, personable and knowledgeable. He answered all my questions and explained things throughly. I’m so happy with the experience and service provided! I highly recommend him.
Top notch company and people, highly recommend.
Excellent service. Very professional work done on schedule and on time. Actually it took them 3 hours to re plumb the whole condo very impressed. I will definitely use them again. .
We are very pleased with Rainaldi and ALL of their reps. From the promptness to the friendliness and professionalism. Thank you so much.
What a life saver. Had ac go out with me on home health over a holiday weekend. Rainaldi to the rescue. Tried 10 different companies that advertised 24/7 this is the one that came through. Technician new his job and within 90 minutes our house was cool again
I have never had such a professional experience! I had a surprise water heater Crack and subsequent leak, effecting my downstairs neighbors. Mike was so personable and professional and was able to complete everything so quickly and thoroughly, the night before Thanksgiving!
Michael was great, this is the second time he has been out for different issues and he is professional and quickly located the issues. He has been honest and gives real advice on the best solutions. Even my dogs love him.
Kind. Helpful. Great service!
Jesse really knows his stuff when it comes to water heater options. He explained everything in a way that actually made sense and never made me feel rushed. I could tell he cares about helping me pick the right options for my situation. Super helpful, easy to talk to, and definitely someone I’d recommend! Thank you Jesse!
Mr. Cash was friendly, explained the various options well, and loved our dogs.
Great service from start to finish.
Michael Cash is the best service provider I’ve ever encountered. Our hot water heater burst a seam and I called Rainaldi quickly. Michael was on scene shortly after they prioritized my call. He was kind yet efficient. Thanks Michael!
Joshua did a great job staying in touch throughout the process. He was very helpful in explaining things and completed the job quickly.
Cash was great 👍
Alberto did a great job of explaining what our options where and was courtesy and patient in answering all our questions. The team was so great they where even able to install our new hybrid water heater the same day!
Gary did a great job
Frank came to see my water heater great service.
Mike, was knowledgeable as well as professional. We needed a new water heater and he walked us through the whole process. The job was done quickly and professionally.
The installer was great and knowledgeable. Installation was fast.
He was professional and did an amazing job. I would highly recommend his service.
Mike came out for an emergency replacement of our water heater and was very flexible with our outdated and tight setup. He was great and got our hot water working again the same day!
Everyone I had contact with was pleasant, knowledgeable and professional. The repipe team was great! The guys were courteous and respectful, but they went above and beyond with regards to my dogs. They were conscientious of their whereabouts, making sure they weren't getting out as they came and went. They were…
The Rainaldi team did a great job of performing the installation of the new water heater and water filter.
Called Rainaldi Home Services about a malfunctioning water heater. Rainaldi sent Michael Cash out to assessed the situation. He was knowledgeable and courteous. He reviewed all of our options with us, giving us an estimated cost for each of the options. He replaced our water heater quickly AND left the work area…
On time, very knowledgeable, shared a lot of good information, answered ALL of our questions, offered future assistance if needed. Appeared to be very trustworthy and looking out for our best interest.
We have used for Rinaldi before for emergency situations. They’re very communicative and helpful. We recently needed a water heater replaced and they took care of it on the same day!!!!. The technician Michael Cash was very professional, organized, explained everything, and left the work area very clean and tidy. We…
Gary was amazing. From start (sales estimate) to finish (installation). The installation was quick and seamless. Gary arrived on time was friendly, knowledgeable and worked efficiently explaining everything clearly. Overall, very pleased with the entire process/experience. Would highly recommend.. "Five Stars!"
I relay on Rainaldi for a lot, they work with me, and their technicians are great..thank you again!!!
Prompt response and great communication
Excellent service friendly tech.
Just paid $2,200 for a new water heater to be installed. Gary left around 5pm and said you should have got water in 30 minutes. It's now 8:05 PM and no hot water. We checked the breaker box and it scares me to death. I guess he didn't bother to check that before he left. I hope the switch we flipped was the…
I was amazed at how fast and well done they did the repair. I would recommend Rainaldi for any plumbing repair. Thank you.
Thank you Jose for replacing my tankless water heater. Jose was extremely professional and knowledgeable I will request Jose again for any plumbing needs.
Fantastic customer service - all options were discussed to determine best course of action.
Gary installed a new water heater. He was very knowledgeable. But what was even better he educated me on the water heater. He was very polite and would ask him to service our home again. Thanks Marisol
The repair man (Al) was professional and explained every thing to me. He worked with me as to cost of repairs. He worked diligently and I am very satisfied with the work done.
Clean-cut organized. I explained all my options without a lot of pressure. Did a great job and wasfast? And profession, thanks for having great employees.Look forward to doing business with you in the future
The team sent was extremely professional and was excellent during all phases of the ac installation to include cleanup and how to use the new thermostat. I would recommend them to anyone needed service. Michael Cash did an excellent job in the installation of my new water heater and would recommend him any day.
I've used Rainaldi 6 times in the past. They are able to come out on Sundays for emergencies. They are quick to call you back and explain everything and the cost before they do their work. I highly recommend them. Thank you to Alberto for coming out today.
Michael came for an annual plumbing inspection today. We found out we needed a new water heater. He was patient and efficient and had the new water heater installed the same day. Rainaldi is always there for us. Thank you! :)
Professional service
They were very good about scheduling me quickly and able to perform the services I needed.
As always, Rainaldi Plumbing was empathetic to the situation; timely in their response; competent with their repairs; and, reasonable with cost. I’ve used them for decades and will continue forever!
Rainaldi just installed a new air-conditioning system for me. They were able to have it installed the next day. I have used then in the past for a water heater, disposal and other plumbing installations. They are dependable and do outstanding work.
Wonderful Frank was extremely helpful!!!
Every time we've called Rainaldi we've been happy with the work they have done. This time was for a new water heater. Their people are knowledge and nice when our answering our questions. The prices have been fair for the quality of work.
The job took a few days because there was more to do exchanging hot water heaters and getting them running. A new tank had a valve defect. Alberto brought a second new tank. He showed me photos and videos of what I could not view personally. Alberto and his assistant were careful not to do any damage carrying tanks…
Once again Rainaldi came through. When mom’s AC unit stopped working they had Dale out the next day to give us an estimate on a new system. The price seemed fair so we set a date for th3 install. When the day arrived Danny and his partner showed up and even with the many surprises that an old house brings they…
I have to start by saying Rainaldi repiped my entire house. They not only gave me the best price but also was so professional working at a team to get it done. I thought it was going to be a all day job. The were done in around 4 hours, AMAZING! Then I had a issue which Billy came back to check out and went way…
We have used Rainaldi for many years and needed services from AC installations and maintenance to plumbing. The team is always so nice and prompt. Work is done properly and professionally. Everyone is great answering questions and addressing any concerns. Highly recommend!
The best..!!!!!!! I really recommend them
Jose was fantastic! Great customer service, would recommend to anyone. Fast, friendly and professional.
Jose's a pro. Will choose Rainaldi for future plumbing needs. Thanks again Jose.
Exceeded my expectations. Was able to get someone out here earlier than I requested. Jesse (the technician) was friendly and professional. Got the job done in a few hours. No problems at all, so far. Very happy with the service.
I had what appears to be a slab leak in my old copper pipes which was the third one in a few years so rinaldi suggested a total repipe of the house which I thought would be a little expensive, but they gave me a quote I thought sounded fair for The scope of The job and they came literally within a day or two and had…
I highly recommend the team at Rainaldi. They accommodated me on short notice. My technician Andre Howard was extremely knowledgeable, professional and provided a great service. Thank you to Chris and the Rainaldi team
Great service
Every step of the process the Rainaldi team was fantastic. I was amazed at the efficiency and the quality of their work. And of that wasn’t enough they came in with the best pricing as well. The county inspector confirmed to me that Rainaldi was one of the few companies that he sees that consistently does quality…
Install was quick and looks good so far. Not a lot of options on types of heaters but what was offered will work.
Kallel was very courteous and was knowledgeable about the product. He explained how the system works and was very friendly. We can recommend Rainaldi company to our friends anytime. Great service!
Mr. Angel did a wonderful work and explained it to me what was the problem and fixed it right away, excellent service 💯
Really appreciate their quick response to a broken water heater. They replaced it in about an hour and it looked great! Jose and Gavin were super friendly and professional.
I've been using Rainaldi's for the past 40+ years! They are absolutely the BEST in the business . . . always professional, always timely and always provide quality work! I HIGHLY RECOMMEND THEM!
Everyone one l dealt with from Rinaldi was amazing! From the initial call for service, the service itself and the follow through were great! Professional, friendly and did a great job! Highly recommend them.
Also had the tv install
This company is so reliable and on time. They listen and explain in details what the issue is. I have used them for several years now
Very professional and clean work
John was prompt. They completed the work in the time promised.
Kallel the plumber was excellent, remedying previous plumbing work done poorly. Knowledgeable and professional.
Used 3 times in last 3 years for different issues. Always are polite and professional. Always do a great job
I've used Rainaldi's for years and they have never let me down. They are always polite and friendly, take time to listen to your concerns, and are very professional in all aspects of their service calls. Today, I had the pleasure of meeting Frank, who did an outstanding job installing my new water heater. He even…
Was very pleased with Jesse's professional installation of my new water heater.
Our water heater went out in the morning. We were able to get an after-hours appointment set up, (my husband and I were working longer hours that day.) Kristen was very nice and helpful with getting that set up for us. Kallel called us and made sure we were still OK with him coming since it was later in the evening…
It was good and Jess was very professional
Very responsive and great communication!
This was a whole house repipe. They were very professional and quick to replace the water lines also the the dry wall repair afterwards was fantastic.
The pair was knowledgeable and friendly.
Stan did a Great job installing the new water heater. He was prompt and worked efficiently. You are lucky to Stan as an employee.
Brad was kind, professional and knowledgeable. Quick installation and instruction. Thank you
Awesome! Jose was amazing and did a fantastic job. He was punctual, experienced, hard working, and kept me informed during the installation process. I will definitely use your services again. Thank you!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 400 | $429–$1.2k |
| Drain cleaning | 384 | $271–$432 |
| Toilet repair | 328 | $251–$667 |
| Plumbing leak detection | 256 | $78–$444 |
| A/C system maintenance | 222 | $78–$351 |
| Water heater installation | 218 | $1.2k–$2.8k |
| Plumbing leak repair | 171 | $478–$1.6k |
| A/C system repair | 152 | $227–$611 |
