Analyzing 6,757,8566.8M ReviewsFor 19,12819.1K Experts

Experts Reviews · Company report
Rainaldi Home Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%75+18.2Value 14%82+11.6Replies to reviews 7%76+5.4Craft & service penalty83−1.7Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Rainaldi Home Services

Winter Garden, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.8★ from 6,058 Google reviews

📞 Call (407) 282-2900Request a call backWebsite ↗

Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rainaldi Home Services is better than 81% of heat pump installation services.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rainaldi Home Services is better than 75% of heat pump installation services.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rainaldi Home Services is better than 83% of heat pump installation services.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rainaldi Home Services is better than 82% of heat pump installation services.A
82
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rainaldi Home Services is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rainaldi Home Services is better than 76% of heat pump installation services.B
76

Reviews for your job

Customers hired Rainaldi Home Services for 8 kinds of job.

Rainaldi Home Services for water tank installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Water tank installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2

All 7 Google reviews tagged “Water tank installation”

Blake1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rainaldi was quick to respond to my home plumbing emergency, professional and communicative the whole way through. From the day I called explaining that I'd had a massive leak to the day they diagnosed the problem and gave me optoins, to the single day they re-piped the entire house, that time spanned less than a…

Reasonable pricePlumbing leak detectionWater tank installationSewer repair
A8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★

Technician was pleasant explained his process and charges prior to any repairs.

Water tank installation+ Responsiveness+ Punctuality+ Quality
Cindy15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've been using Rainaldi's for the past 40+ years! They are absolutely the BEST in the business . . . always professional, always timely and always provide quality work! I HIGHLY RECOMMEND THEM!

A/C system maintenanceInstall ACFaucet installation+ Responsiveness+ Punctuality+ Quality
casilda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Also had the tv install

A/C system maintenanceWater heater installationWater tank installation+ Responsiveness+ Punctuality+ Quality
ThomasLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jesse and his team were amazing ! Would definitely call them again if I need any plumbing services. I give them an A+ Thanks for your prompt, professional service!

Water tank installation+ Responsiveness+ Punctuality+ Quality
Scott6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very fast response on a Sunday no less. Very professional yet friendly. I highly recommend everyone in this organization.

Water tank installation+ Responsiveness+ Punctuality+ Quality
TaraLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My technician, Kallel, was fantastic! He was very professional and punctual. At one point, Kallel had to run out to get supplies for the install and was going to be delayed. He texted me with his new ETA which is unheard of in this industry. I highly recommend this company and definitely recommend Kallel.

Water heater repairWater tank installation

Price

$529+17% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 65%Overpriced 7%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair400$429–$1.2k
Drain cleaning384$271–$432
Toilet repair328$251–$667
Plumbing leak detection256$78–$444
A/C system maintenance222$78–$351
Water heater installation218$1.2k–$2.8k
Plumbing leak repair171$478–$1.6k
A/C system repair152$227–$611

Compare with

Legion Cooling LLC logoLegion Cooling LLCExperts Score 100Winter Garden · 5.00★ASR Services - Heating & Air Conditioning logoASR Services - Heating & Air ConditioningExperts Score 96Winter Garden · 4.97★Clear Comfort Air Conditioning & Heating – Orlando logoClear Comfort Air Conditioning & Heating – OrlandoExperts Score 95Winter Garden · 4.97★