iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%96+25Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 43 dog walkersiPosition by Experts Score among all companies we track in this category. · better than 100%
5.0★★★★★101 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Raleigh Pet Sitters holds a 5.0 rating based on 101 reviews, with the owner responding to only 1% of feedback. Customers frequently cite daily photo updates, detailed communication, and consistent care from assigned sitters as key benefits. Services include in-home visits for dogs and cats, medication administration, and house-sitting tasks like watering plants. Reviewers highlight flexibility for last-minute changes and trip delays, noting that the team follows specific pet routines and provides reassurance while owners are away.
Google rating: 5.0 out of 5 from 101 reviews (100% five-star).
Reviews on this page: 101 Google reviews (88 with written comments, 7 with photos).
Owner responses: the business replied to 1% of reviews.
Most recent review: August 15, 2026.
Service: Dog Walker serving Raleigh, North Carolina.
Data from Google, last updated October 26, 2026.
Score profile vs other dog walkers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
Raleigh Pet SittersDog Walkers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Raleigh Pet Sitters: 100/100 on this factor. Category median: 93.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Raleigh Pet Sitters: 96/100 on this factor. Category median: 85.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Raleigh Pet Sitters: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Raleigh Pet Sitters: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Raleigh Pet Sitters: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 81.–
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Bar = this company · dark tick = category median.
Star ratings
101 Google reviews we collected
5.0of 5
5 stars101100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 88 written reviews
97%praise
Praise12697%
Complaints43%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2822%
Quality & results2519%
Would recommend2418%
Speed & response2116%
Honesty & trust1512%
Communication118%
Price & value65%
What customers talk about
We read 88 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Phenomenal care all and all and the owners are very sweet!”
“…while I was nervous and very stressed about it, it ended up being a great experience.…”
“We would highly recommend you use these folks on your next trip.”
“I can not recommend them enough.”
“The communication was phenomenal, they followed my pets routine and were always very responsive.”
“they are extremely flexible as well, if we have delays in our trip back home, they have always been able to add an extra visit or two as needed.”
“I've used Raleigh Pet Sitters several times and trust them with the care of my pets and my home.”
“I must also mention that their communication was top notch with pictures and notes via their portal.”
“Their staffing is caring, fair, and make sure to send you daily updates with pictures while you are away.”
People customers mention
Paws4 reviews
Julie4 reviews
Shane3 reviews
Pawz3 reviews
Cindy3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Noah4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
The entire team is phenomenal, and they are our one and only when it comes to pet sitting. The price and service are outstanding. We had a mechanical issue on our plane and had to divert mid flight and got stuck on the ground for 5 hours. I reached out to the team less than 20 minutes before they closed and Sachin &…
Great price
StefanieLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
I had to go out of town last weekend (Friday through Sunday). I have never used a pet sitter before.
I was nervous to leave my senior dog, Lucky at home while I was gone.
The two ladies who did morning and evening visits were so great! They sent me updates, photos and videos at every visit. They took wonderful care…
Christopher1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
When you need it easy--and who doesn't when you are leaving town--these are the people to call. One visit, and you know they will take good care of your fur family.
Amanda5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
5 stars / 2 thumbs up…. This was my first time having a stranger take care of my cat while I was out of town and while I was nervous and very stressed about it, it ended up being a great experience.
All sitters were professional and very friendly. They each sent daily updates of how Miss Chubcat was doing along with…
Lynn11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I'm so glad I found Raleigh Paws! I've had them sit my 3 cats on two separate trips and it has always been a great experience. I got to meet the sitter beforehand and the sitter sent me photos each day she checked in on them. Overall a great experience and I will continue using their services!
Sara2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
we absolutely LOVE Raleigh Paws. Corrine and Layne always treat our fur babies just as we would, and provide the best daily updates & pictures. We've used the team for our last few trips away from home and would never want to go someplace else. they are extremely flexible as well, if we have delays in our trip back…
The entire team is phenomenal, and they are our one and only when it comes to pet sitting. The price and service are outstanding. We had a mechanical issue on our plane and had to divert mid flight and got stuck on the ground for 5 hours. I reached out to the team less than 20 minutes before they closed and Sachin & team ensured they got the care they needed in a moments notice.
Price assessment: Great price
Stefanie BrannanLocal Guide · 18 reviewsiTotal number of Google reviews Stefanie has written across all businesses on Google Maps, not just this one.
I had to go out of town last weekend (Friday through Sunday). I have never used a pet sitter before.
I was nervous to leave my senior dog, Lucky at home while I was gone.
The two ladies who did morning and evening visits were so great! They sent me updates, photos and videos at every visit. They took wonderful care of my fur baby while I was gone! I highly recommend this company! And will definitely use them again 🥰
Christopher Jordan1 reviewiTotal number of Google reviews Christopher has written across all businesses on Google Maps, not just this one.
When you need it easy--and who doesn't when you are leaving town--these are the people to call. One visit, and you know they will take good care of your fur family.
Amanda Cowger5 reviewsiTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
5 stars / 2 thumbs up…. This was my first time having a stranger take care of my cat while I was out of town and while I was nervous and very stressed about it, it ended up being a great experience.
All sitters were professional and very friendly. They each sent daily updates of how Miss Chubcat was doing along with many photos of her getting much love and attention. I am 100% happy with my experience and will definitely be using them again.
Lynn11 reviewsiTotal number of Google reviews Lynn has written across all businesses on Google Maps, not just this one.
I'm so glad I found Raleigh Paws! I've had them sit my 3 cats on two separate trips and it has always been a great experience. I got to meet the sitter beforehand and the sitter sent me photos each day she checked in on them. Overall a great experience and I will continue using their services!
Sara Hall2 reviewsiTotal number of Google reviews Sara has written across all businesses on Google Maps, not just this one.
we absolutely LOVE Raleigh Paws. Corrine and Layne always treat our fur babies just as we would, and provide the best daily updates & pictures. We've used the team for our last few trips away from home and would never want to go someplace else. they are extremely flexible as well, if we have delays in our trip back home, they have always been able to add an extra visit or two as needed.
Kristina Schenk12 reviewsiTotal number of Google reviews Kristina has written across all businesses on Google Maps, not just this one.
I truly do not have enough words to say how wonderful Raleigh Per Sitters has been for our family!
We travel often and to have the piece of mind that our cat is loved and well taken care of while we are away has been a life saver!
Big shout out to Shane who has been the absolute best!
Shaina EckhouseLocal Guide · 7 reviewsiTotal number of Google reviews Shaina has written across all businesses on Google Maps, not just this one.
I have used Raleigh Pet Sitters a few times but most recently for my husband’s and I’s 2 week trip overseas.
I have used rover and other sitters in the past that weren’t always the best or left my animals neglected. RPS did everything to ease my mind and take such good care of my dog and cat. The communication was phenomenal, they followed my pets routine and were always very responsive. Their updates and pictures were very thorough and very much put me at ease.
Special shout out to Kristina, Bailey, Tatum and Anna. We thank you so much for taking such amazing care of our fur babies. They will be our go to any time we are out of town! Phenomenal care all and all and the owners are very sweet!
Lauren Bowen9 reviewsiTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
I recently hired Raleigh Pet Sitters for the first time for our elderly yellow lab Sophie. Since Sophie is older, I really wanted her to be in her own home and not a kennel. I signed up for the Vacation Pet Sitting for two weeks. All of the sitters who attended to Sophie were wonderful (Corinne, Melissa, Tatum, Anna & Layne). They provided extra loving care and were very good with medicines. I must also mention that their communication was top notch with pictures and notes via their portal. We already have them on board for other weekends we will be out of town. Sophie looks out the window I truly believe waiting for them to arrive to take her for a walk. Great company!
