Experts Reviews · Company report
Raven Termite and Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty73−2.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Raven Termite and Pest Control

Baltimore, MD · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 53 rodent control · 4.9★ from 644 Google reviews

Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Raven Termite and Pest Control is better than 88% of rodent control.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Raven Termite and Pest Control is better than 80% of rodent control.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Raven Termite and Pest Control is better than 73% of rodent control.B
73
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Raven Termite and Pest Control is better than 100% of rodent control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Raven Termite and Pest Control is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Raven Termite and Pest Control is better than 100% of rodent control.A
100

Reviews for your job

Customers hired Raven Termite and Pest Control for 8 kinds of job.

Raven Termite and Pest Control for bed bug extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Bed bug extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 24

All 9 Google reviews tagged “Bed bug extermination”

Danny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mr Carl is a nice friendly person well respectful I must he really got the job done .

Bed bug extermination+ Punctuality
Megan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Paul is awesome. He was very thorough with his treatments. Extremely reliable and responsive. He let us contact him any time whenever we had any questions and was more than happy to help.

Bed bug exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Lizzie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Paul has exceeded our expectations - he was aways on time, friendly, efficient, and thorough. He takes the time to answer our (many) questions, and clearly knows what he is talking about. The pricing here was better than we expected without cutting quality. I would 100% reach out to Raven again for any future pest control services!

Bed bug exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Value
Toni6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had previous companies try to " help "with this situation and a gentleman by the name of Carl came and was honest, and professional. Very efficient with the work time and instructions. It was a pleasure to work with him and I would give them a 10 stars if I could.

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
Angela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Wonderful service he was very informative and helpful when he finished his extermination

Bed bug exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Teresa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Was very friendly dependable and on time very happy with the service performed would recommend him to other people

Bed bug exterminationService not listed+ Punctuality+ Quality+ Professionalism
Brian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have been using Raven Termite for all of my rental properties and my primary residence for a couple years now. They are reasonably priced and always take care of any issues, whether it's termites, mice, or bed bugs. Cory and Troy are great to work with. I highly recommend them!

Bed bug exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
Neil8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I find ravens pest very professional honest and trustworthy. They got rid of my bed bugs a few years back. I have had no reoccurrence either. They come back every three months to check on that and spray. Very worthwhile!

Ant exterminationBed bug exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
JaniceLocal Guide · 69 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I called and spoke to Cory we set up a time for someone to come inspect and give me an estimate. Freeland was the person that showed up he was very nice and understanding he made me feel very comfortable. I will be using them because the price that was given to me was very fair.

Bed bug exterminationGeneral pest inspection+ Punctuality+ Professionalism

Price

$347+213% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 71%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination109$103–$323
General pest inspection51$53–$116
General wildlife removal29$246–$426
Ant extermination27$86–$167
Cockroach extermination17$91–$246
Spider extermination17$81–$144
Hornet & wasp extermination16$81–$186
Termite inspection9$58–$255

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