How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty73−2.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORERaven Termite and Pest Control
Baltimore, MD · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 53 rodent control · 4.9★ from 644 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Raven Termite and Pest Control for 8 kinds of job.
Raven Termite and Pest Control for general pest inspection
Clear ✕All 51 Google reviews tagged “General pest inspection”
Upon discovering a huge hole in our front yard, we made an appointment with our current pest control company, whom we were loyal members of for multiple years. After we scheduled an appointment, we waited during our two-hour time window and no one showed up. Although we made several calls asking when they would be…
The technicians are extremely professional and reliable.
I recommend this company 100%. Troy always shows up when scheduled, investigates pest activity and finds new and innovative ways to find/treat pests while keeping in mind the safety of me, my pet and my property. He answers any questions and concerns completely. He goes above and beyond with every visit and keeps my home pest free!
Carl is Awesome, got there when we needed him and did a great job. We've used him several times for different things and he lets you know everything along the process, couldn't have asked for better service, TOTALLY RECOMMEND! !
The absolute best service I’ve ever received! I went with Orkin first and was completely dissatisfied, I stayed with them for about 5 months before calling it quits. I’ve been with Raven for a month now and I’m super happy with their service. I’ve had two techs come out and both were very knowledgeable showed me…
Super speedy service which was not emergent, called Friday for appt., got an appointment Monday! Free (the exterminator) did an amazing job communicating the plan, was very down to earth and helpful. Super quick treatment, maybe about 15 minutes of the inside two floors I needed treated - which included the outside…
Christian was very professional and knowledgeable.
Very knowledgeable, very professional would definitely recommend him
Raven services are the best of the best. They are very thorough, knowledgeable, and super nice. Carl knows everything there is to know about pest control. He is like a forensic investigator. He keeps our place top notch. Highly recommend.
The team is professional and experienced. I use them every year. Christian was very helpful!
The service I received from this company was AMAZING. Christian was my tech and went above and beyond his job and did task that I have never seen anyone else do. He stayed in touch communicated perfectly. He was well knowledge and helped me understand things. I would recommend them and use them again.
Paul is awesome. He was very thorough with his treatments. Extremely reliable and responsive. He let us contact him any time whenever we had any questions and was more than happy to help.
I had estimates with 3 local companies, Troy was the most thorough and the most transparent with me about costs and what should be done. It was also far less expensive than other quotes I received. He was able to come for a complimentary quote, and then begin on the same day. He came back a week later for a follow…
Troy has been the best technician by far. After purchasing my home I was bamboozled by other pest technician who were not very helpful. Troy did a thorough search & treatment of my home. He was polite & professional and I would recommend his expertise to anyone looking for pest treatment. Thank you Raven Pest Control.
Carl was extremely professional and helpful. He came out inspected the property and went over everything. He came back on time and sealed up everything. Five Stars!
Reliable on time and get the job done I'm very satisfied.Troy my Technician is all. About his job because he gets the job done the 1st time, he comes back to make sure,he's TOPS!!!!!
Raven was super quick to respond to my request and come out for general pest control service. Christian thoroughly explained everything to me and is thoroughly knowledgable. I'm so glad I called on Raven Pest Control! Smooth, easy, no hassle or runaround.
Troy did a great job finding our issues and fixing them right away! He's very knowledgeable and explains everything to the customer teaching a lot of things we didn't know that you can't Google. Customer service and support people were also incredible and flexible and I really appreciated that as well.
Technician Paul has been caring, friendly, personal, and professional. I began using the company’s services for general pest control however upon getting a groundhog in my yard, he also ascertained services to take care of that. His commitment to quality and excellence is wonderful and I would highly recommend him for your pest control needs.
Called for a free estimate and decided to go with their services based off of their level of professionalism and quality of work. All services were done effectively and efficiently, would highly recommend!
Paul was prompt, efficient, professional and respectful. I appreciated his suggestions on keeping up maintenance.
Excellent customer Service. Very knowledgeable of pest control
Wonderful service he was very informative and helpful when he finished his extermination
Called Raven and their office person was so professional and easy to work with. The technician was timely and very informative. I would recommend them for any of your pest control needs.
Every aspect of the experience was positive. The staff taking phone calls was professional. Our technician was knowledgeable and thorough. The estimate was accurate and fair. So far we have not had any recurrent issues. We are very pleased with Raven Termite/Pest Control.
Good service
Best customer service , Kelsey explained everything & was very professional . Price was great.
Excellent service! Troy was very knowledgeable and extremely thorough. I will definitely use them in the future. Highly recommend!
Our service technician Troy is super awesome! Not only does he put his all in ridding me and my husband’s home from mice, but we requested Troy to be my parents service technician for a pesky roach infestation. He has been thorough and vigilant since performing our initial inspection over 5 years ago. Go…
My technician Troy was very professional and patient with explaining how to maintain my home to prevent mosquitoes and ants from taking over. After the first treatment I saw a major difference and the second treatment was included in the price for the first visit. Also, it includes a 30 day warranty !!! I am…
Stay away from this company, they used to be great back in 2018 . Now not so much, back in 2018 they did great job and for a whole year I did not have pest problems, in 2021 everything changed. They sprayed my yard first time , I had worse spider and pest infestation, I called them and they said it should work…
Raven Termite and Pest Control are the best. They did exactly as promised. Raven Termite and Pest Control ensured all issues was well taken care of!
Troy did an amazing job. He was knowledgeable, experienced and personable. He showed up with all of the equipment he needed to evaluate and determined what preventative measures were necessary to ensure my home was protected and pest free. I definitely recommend Raven for pest control.
I am very pleased with my services. Troy really knew what he was doing. If I have any issues they would come back with no problem.
Great experience! Raven Pest Control was fast, customer service oriented, reliable, and after doing some research, one of the best values out there. Paul and Chris were very knowledgeable and professional. I hope I don't need to have another exterminator come out in the future, but if I do, I will be calling them again!
I’m very impressed with the professionalism and quality of service we received from Raven Termite and Pest Control. Mr. Frelon Hughes who treated our home was very friendly, personable, respectful, and extremely knowledgeable regarding the pest issue we inherited from next door neighbors. After only one month of…
Made an appointment (during COVID-19) and had someone come within two days. Carl came by and identified though roughly the problem I had. Easily one of the kindest, most professional people I have ever met. He was personable yet professional in the highest matter. I am excited to keep my service with Raven Control.…
The staff where polite respectful and all-around awesome. I am truly happy that I found this company.
Troy is the best! Super patient, super smart and saved us a boatload of money, by correcting a bad bug evaluation by a major big brand competitor. Seriously, big savings AND great customer service. Great with my mother in law too! Use them, use them, use them!
I called and spoke to Cory we set up a time for someone to come inspect and give me an estimate. Freeland was the person that showed up he was very nice and understanding he made me feel very comfortable. I will be using them because the price that was given to me was very fair.
Kudos to Mr. Troy. He was responsive, professional and knowledgeable.
Mr Troy was very knowledgeable and efficient
This company is great! They were luckily able to come out the same day we called upon discovering some critters in our new home. Chris came out first and was thorough, prompt and friendly. However, our issue seemed to have no improvement or decrease in activity over the first week. We called again and they were able…
Professional and thorough service! Spent the time to mitigate the mouse issue at my house at a very reasonable price!
My service was very professional the person came they talk to me they were viewed what they were doing. I have recommend this service to my neighbors. Will continue to use the service in the future.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 109 | $103–$323 |
| General pest inspection | 51 | $53–$116 |
| General wildlife removal | 29 | $246–$426 |
| Ant extermination | 27 | $86–$167 |
| Cockroach extermination | 17 | $91–$246 |
| Spider extermination | 17 | $81–$144 |
| Hornet & wasp extermination | 16 | $81–$186 |
| Termite inspection | 9 | $58–$255 |
