Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Raven Termite and Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty73−2.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Raven Termite and Pest Control

Baltimore, MD · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 53 rodent control · 4.9★ from 644 Google reviews

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Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Raven Termite and Pest Control is better than 88% of rodent control.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Raven Termite and Pest Control is better than 80% of rodent control.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Raven Termite and Pest Control is better than 73% of rodent control.B
73
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Raven Termite and Pest Control is better than 100% of rodent control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Raven Termite and Pest Control is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Raven Termite and Pest Control is better than 100% of rodent control.A
100

Reviews for your job

Customers hired Raven Termite and Pest Control for 8 kinds of job.

Raven Termite and Pest Control for termite inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.11
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$255
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 42/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 27

All 9 Google reviews tagged “Termite inspection”

Denise8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I recommend this company 100%. Troy always shows up when scheduled, investigates pest activity and finds new and innovative ways to find/treat pests while keeping in mind the safety of me, my pet and my property. He answers any questions and concerns completely. He goes above and beyond with every visit and keeps my home pest free!

Home inspectionHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Elizabeth11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Deandre did a great job. Very thorough!

Termite inspectionMosquito exterminationAnt extermination
CarlosLocal Guide · 193 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Profesionales, saben su trabajo, corteses, eficientes, precio razonable.

Termite inspection+ Responsiveness+ Quality+ Professionalism
Amanda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had estimates with 3 local companies, Troy was the most thorough and the most transparent with me about costs and what should be done. It was also far less expensive than other quotes I received. He was able to come for a complimentary quote, and then begin on the same day. He came back a week later for a follow…

Cockroach exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
ZakLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

Stay away from this company, they used to be great back in 2018 . Now not so much, back in 2018 they did great job and for a whole year I did not have pest problems, in 2021 everything changed. They sprayed my yard first time , I had worse spider and pest infestation, I called them and they said it should work…

Ant exterminationHornet & wasp exterminationGeneral pest inspection− Quality− Professionalism
Chris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Raven Termite and Pest Control are the best. They did exactly as promised. Raven Termite and Pest Control ensured all issues was well taken care of!

General pest inspectionTermite inspection+ Responsiveness+ Punctuality+ Quality
Gennell7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

Got a termite inspection that was a complete bust! By the 2nd month in my home there was noticeable termites and termites damage that I had to pay another company to treat. It’s safe to say they are not termites experts.

Termite inspection− Quality
Brian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have been using Raven Termite for all of my rental properties and my primary residence for a couple years now. They are reasonably priced and always take care of any issues, whether it's termites, mice, or bed bugs. Cory and Troy are great to work with. I highly recommend them!

Bed bug exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
D5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Raven Termite and Pest Control was hired by our buyers as part of their termite inspection. Dennis was very thorough and was honest regarding old termite damage he observed under the foyer. He also gave us some advice on how to deal with the carpenter bees around our deck. We trusted their assessment and decided to…

Termite inspectionTermite extermination+ Responsiveness+ Professionalism

Price

$347+213% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 71%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination109$103–$323
General pest inspection51$53–$116
General wildlife removal29$246–$426
Ant extermination27$86–$167
Cockroach extermination17$91–$246
Spider extermination17$81–$144
Hornet & wasp extermination16$81–$186
Termite inspection9$58–$255

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