iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 61 drain cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 97%
5.0★★★★★353 Google reviews · 24 photos
99%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
$423typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Redhead Rooter Plumbing Drain Cleaning & Hydrojetting Upland at a glance
Google reviewers rate Redhead Rooter Plumbing Drain Cleaning & Hydrojetting Upland five stars based on 353 reviews, noting the owner responds to nearly all feedback. Customers frequently highlight punctual arrivals, clear communication regarding estimates and repairs, and professional conduct during services like drain cleaning, hydrojetting, and fixture installation. Recurring themes include efficient problem resolution, fair pricing compared to competitors, and thorough explanations of work performed, with no significant patterns of criticism evident in the provided excerpts.
Google rating: 5.0 out of 5 from 353 reviews (99% five-star).
Reviews on this page: 353 Google reviews (318 with written comments, 31 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: November 1, 2026.
Service: Drain Cleaning Service serving Eastvale, California.
Data from Google, last updated November 2, 2026.
Score profile vs other drain cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
This companyDrain Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Redhead Rooter Plumbing Drain Cleaning & Hydrojetting Upland: 99/100 on this factor. Category median: 93.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Redhead Rooter Plumbing Drain Cleaning & Hydrojetting Upland: 99/100 on this factor. Category median: 92.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Redhead Rooter Plumbing Drain Cleaning & Hydrojetting Upland: 100/100 on this factor. Category median: 96.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Redhead Rooter Plumbing Drain Cleaning & Hydrojetting Upland: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Redhead Rooter Plumbing Drain Cleaning & Hydrojetting Upland: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Redhead Rooter Plumbing Drain Cleaning & Hydrojetting Upland: 100/100 on this factor. Category median: 93.A
100
Bar = this company · dark tick = category median.
Star ratings
353 Google reviews we collected
5.0of 5
5 stars35099%
4 stars31%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 318 written reviews
100%praise
Praise744100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2544%
Reasonable3053%
Overpriced00%
Not sure24%
$423-16% vs typical drain cleaning services
Middle half of what 43 customers paid ($228–$1.2k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude18024%
Speed & response16923%
Quality & results11415%
Would recommend10114%
Price & value8111%
Communication689%
Honesty & trust314%
What customers talk about
We read 318 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“From the initial scheduling to the completion of the installation, their team was extremely communicative, accommodating, and professional.”
“Luke was on time, knowledgeable, very pleasant and helpful!”
“Yullien did an excellent job installing my two shower heads.”
“I highly recommend Redhead Rooter to anyone looking for reliable, professional, and customer focused service.”
“We appreciated the free estimate, and will definitely be calling for Luke when our next plumbing issue arises.”
“Miguel was friendly, courteous, and explained what needed to be done.”
“Everyone I interacted with was kind, understanding, attentive, and genuinely committed to making sure my needs were taken care of.”
People customers mention
Shane43 reviews
Athen21 reviews
Giovanni9 reviews
Gio9 reviews
Luke8 reviews
Gonzales8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Redhead Rooter Plumbing Drain Cleaning & Hydrojetting Upland for 8 kinds of job. Pick one to see what they paid and said.
EEllnora1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Quick service. Miguel was friendly, courteous, and explained what needed to be done. I appreciated getting my disposal working again.
AAngela8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Yullien did an excellent job installing my two shower heads. He was courteous and efficient.
Paid $1–200Reasonable priceShower installation
SStacey6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
This was our second or third time using this business, and as usual, we had a great experience. They do quality work, they are timely, they have a great price, and most importantly to me, a great attitude. I will be using them again in the future when I need a plumber again and I will highly recommend to friends and family.
CCarmen11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Redhead Rooter came out to remove roots and debris from my drainage system in preparation for the anticipated storms from El Niño. Luke arrived on time and began working on my clogged pipes by hydro-jetting process, and later Shane arrived to assist. They worked hard to free the debris, taking several hours. My…
Paid $600–800Reasonable priceService not listed
PpeterLocal Guide · 8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Redhead Rooter was exactly what I was looking for for my plumbing need. My guy, Luke Stansell, showed up on time and attacked the problem like a pro. Luke handled a couple of issues with poise and confidence. About 40 minutes later, I was one satisfied customer. Go Redhead!
Paid $200–400Reasonable priceOutdoor plumbing system repair
VVicki6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Like was very professional. He answered all my questions and kept me up to date as he serviced my tankless. I would recommend him to everyone who needs plumbing services...
I had an emergency seismic gas shut-off valve installed on my gas meter, which was a requirement from my homeowners insurance company. Redhead Rooter made the entire process incredibly easy and stress free.
From the initial scheduling to the completion of the installation, their team was extremely communicative, accommodating, and professional. They worked around my schedule to find an appointment that fit my needs and kept me informed every step of the way. They also provided all the necessary documentation required by my insurance company, making the process seamless.
What really stood out was the level of customer service. Everyone I interacted with was kind, understanding, attentive, and genuinely committed to making sure my needs were taken care of.
It’s refreshing to work with a company that delivers not only excellent workmanship but also outstanding customer service.
I highly recommend Redhead Rooter to anyone looking for reliable, professional, and customer focused service. They absolutely earned my five-star review.
Price assessment: Great price
Price: $1,600–1,800
Services: Service not listed
E
Ellnora Porteer1 reviewiTotal number of Google reviews Ellnora has written across all businesses on Google Maps, not just this one.
Luke was on time, knowledgeable, very pleasant and helpful! We appreciated the free estimate, and will definitely be calling for Luke when our next plumbing issue arises.Thank you!
Services: Drain cleaning, Service not listed
Response from the owner · a week ago
Thanks so much for showing us some love Colleen! Everyone on the team truly appreciates your support.
A
Angela Cobb8 reviewsiTotal number of Google reviews Angela has written across all businesses on Google Maps, not just this one.
We had a drain clog and called RedHead Rooter. They were able to get me an appointment same day, which when you are down a toilet at home is awesome. Our tech Luke Stansell called to let me know his ETA. I appreciated that communication to help plan the rest of my night. When he came, he was professional, each time he came back in the house put on show covers, cleaned up when he was done and had a great attitude. I would definitely recommend RedHead Rooter and Luke!
Price assessment: Great price
Services: Drain cleaning
Response from the owner · 2 weeks ago
Luke is great at keeping folks in the loop so you can get your evening back on track. We'll be here whenever you need another hand with your plumbing.
S
Stacey facey6 reviewsiTotal number of Google reviews Stacey has written across all businesses on Google Maps, not just this one.
This was our second or third time using this business, and as usual, we had a great experience. They do quality work, they are timely, they have a great price, and most importantly to me, a great attitude. I will be using them again in the future when I need a plumber again and I will highly recommend to friends and family.
Price assessment: Reasonable price
Price: $1,600–1,800
Services: Toilet repair, Plumbing leak detection, Plumbing pipe repair, Outdoor plumbing system repair, Plumbing leak repair, Service not listed
Response from the owner · 3 weeks ago
It means a lot that you keep trusting us in your home, especially knowing our team's positive demeanor stood out. We're grateful for your continued support and recommendations.
J
John Madrigal3 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
They were very quick to get here and did a great job
Price assessment: Reasonable price
Price: $200–400
Services: Toilet repair
Response from the owner · 3 weeks ago
Thank you so much, John! We’re glad our team got to you quickly and took care of everything. Fast, quality service is what we aim for on every call, and we really appreciate you taking the time to leave a review. If you ever need plumbing or drain help again, Redhead Rooter is just a call away!
A
Anna Amundson2 reviewsiTotal number of Google reviews Anna has written across all businesses on Google Maps, not just this one.
Luke and Christian are the best. Hard working & overall pleasure to be around.
Price assessment: Great price
Services: Drain cleaning
Response from the owner · 3 weeks ago
Anna, thank you! Luke and Christian put real effort into every job, and it's great to hear they were a pleasure to have around too. We'll make sure they both see this. If you ever need anything else, just give us a call.
B
Brad Maggiora2 reviewsiTotal number of Google reviews Brad has written across all businesses on Google Maps, not just this one.
Technician was very thurough and kept us informed will all repairs needed.
Services: Plumbing leak repair
Response from the owner · a month ago
Brad, we really appreciate you taking the time to leave a review. It's great to hear that our technician took the time to explain everything and keep you in the loop throughout the work. If you ever need anything else down the road, just give us a call, and thanks for choosing Redhead Rooter.
C
Carmen Sanford11 reviewsiTotal number of Google reviews Carmen has written across all businesses on Google Maps, not just this one.
Redhead Rooter came out to remove roots and debris from my drainage system in preparation for the anticipated storms from El Niño. Luke arrived on time and began working on my clogged pipes by hydro-jetting process, and later Shane arrived to assist. They worked hard to free the debris, taking several hours. My pipes were cleared enough to allow the water to flow through to the gutter on both sides of my property. The fact that I was charged a flat fee rather than hourly undoubtedly saved me money. They were courteous and easy to work with, not minding me watching and asking questions while they proceeded. I would recommend Redhead Rooter for anyone needing this service.
Price assessment: Reasonable price
Price: $600–800
Services: Service not listed
Response from the owner · a month ago
Carmen, we're so glad Luke and Shane could get your drainage system cleared up before those storms hit. It sounds like they gave you the full attention your property needed, and we really appreciate you mentioning how straightforward the flat fee made things. If you ever need anything else down the road, just give us a call. ~Redhead Rooter
