How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%74+10.5Replies to reviews 7%100+7.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREReimer Heating, Cooling, & Plumbing
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #78Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 3,137 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Reimer Heating, Cooling, & Plumbing for 8 kinds of job.
Reimer Heating, Cooling, & Plumbing for a/c system maintenance
Clear ✕All 31 Google reviews tagged “A/C system maintenance”
Joe came out to do my Fall service on my furnace. He was very helpful and knowledgeable. Appreciated all his advice. Great experience!
I am extremely pleased with the service from my technician Nate. He was so helpful in explaining everything to me and very thorough with his work. I happily purchased a maintenance contract and am looking forward to more excellent customer service
Joe Strange is a detail oriented tech, did a excellent job inspection and clean of AC, tested all parameters outdoors and inside. Clear explanation of potential problems as revealed by test measurements. Joe advised services and what to look out for as summer progresses. Highly recommend Reimer. My unit is a 2…
Keith was great and very thorough! Keith explained everything he completed, and exactly how to keep the ac unit maintained. Very pleased with the service!
Neal was knowledgeable, skilled, helpful and of good cheer. He was very thorough in his work, taking time and care. He even helped me understand the mechanics and maintenance. Highly recommend!
Nice tech. Answered all my questions and was very respectful.
Joe was awesome. Addressed all the issues and concerns I had about the existing forced air furnace, the humidifier, and the dehumidifier. Is also pricing work to fix my concerns. Very professional and personable
Furnace checkup of 25 year old unit. Decided to replace after inspection showed too much damage. AC will be replaced also. Joe was friendly, knowledgeable and thorough. Installation of all new units the next day with John and Eric. Great workers. All working now. Happy to get it all done.
Joe did a great job. He clearly explained the needed maintenance and options for future replacement.
Rep (Nathaniel Bellis) was polite and courteous and let me know what work he had done and had suggestions for possible upgrades. Appreciated his help in understanding what had been done.
Ryan was friendly, and efficient. He explained all our options. We hope he is our service guy every visit!
Joe was FANTASTIC! Explained everything going on and took the time to make sure my heat pump was properly set. Very satisfied!
Danny did an awesome job explaining with pictures all that he did to service our A/C. We appreciated the time he took to explain everything and hope to see him again. Thank you!
Awesome service! The technician Nate was super helpful and friendly.
Stage 1; Knowledgeable and friendly staff. Cause and effect with out of balance water pressures illustrated some of the previously concocted scenarios from prior companies and services. Great communication and clarity of projects, and products offered. Stage 2; Our technician, Nestor, was in one word, "Impressive".…
Amazing experience! My tech Danny F. Went above and beyond to explain what he was doing and why it was important. He even gave estimates for things I might run into in the future. Never tried to upsell me one bit. Been with them for a long time not going with anyone else.
Fast, prompt service. Colin explained and reviewed everything! Excellent job!! Thank you Reimer!!
I can't say enough great things about Reimer and especially my technician Joe S. He took the time to explain everything to me and show me what he was looking for. He never once made it feel bothersome when I asked questions. Joe came out and was able to diagnose and solve my issues quickly so my family wasn't…
Joe was highly professional and very knowledgeable. He was polite and friendly and offered multiple options which my Mom is considering. We look forward to seeing him again soon.
Zane did a fantastic job ! He was very knowledgeable and shared tips for us to be more energy efficient . Thank you Reimer and Zane
Zana Aziz did a fantastic job! He is professional and very knowledgeable. Moreover, he truly showed his dedication to the job when he was outside doing the maintenance on the AC unit. It was pouring hard at that time. The rain did not stop him. He had an umbrella but still got soaked. He cheerfully completed the…
Excellent!!
Easy to set up an appointment and they called to give me time for arrival. Mr. Flores showed me the problem before doing anything. Took time to explain it to be. Quoted me a repair cost and a replacement cost. He could do the repair immediately. Showed me videos/pictures of what he did and did the final testing…
Danny Flores came and did a great job explaining what the issue with our AC unit was, offered solutions that met our current needs and was able to fix the problem within a few minutes. He was thorough with the diagnostic and answered all the questions we had! Would definitely recommend this company to anyone with HVAC needs/issues.
Ryan was very professional and knowledgeable.
Dana, the service technician, was requested specifically as he did a very thorough job the prior year. He is a total professional, explaining what he was checking and the significance of his readings. He is neat, respectful, diligent, and hardworking. I hope he will be assigned me for the heating service later this year.
Very transparent and friendly. Very professional though out Percila at the office was very helpful in getting the maintenance scheduled and keeping me informed. Joe was very thorough and explained everything. Even though both my furnace and AC are currently working. I trusted his knowledge and expertise, as my decided to replace both
Very pleasant experience! Technician was very knowledgeable and friendly. Highly recommend this company!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 124 | $124–$818 |
| HVAC system maintenance | 78 | $27–$251 |
| Heating system repair | 59 | $161–$834 |
| Heating system maintenance | 53 | $37–$278 |
| Heating system installation | 48 | — |
| A/C system maintenance | 31 | $27–$483 |
| Cleaning | 22 | — |
| Light fixture installation | 16 | — |
