How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%74+10.5Replies to reviews 7%100+7.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREReimer Heating, Cooling, & Plumbing
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #78Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 3,137 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Reimer Heating, Cooling, & Plumbing for 8 kinds of job.
Reimer Heating, Cooling, & Plumbing for HVAC system repair
Clear ✕All 124 Google reviews tagged “HVAC system repair” · showing 40
We had a problem with our HVAC system. Jamison and Javi came in, assessed the situation, discussed options with us, and performed work that far exceeded our hopes and expectations. Everyone we dealt with from this company were communicative and very friendly. I would recommend this business and their people to…
Aaron, Dane and Cruz installed a new heat pump , which is quite involved. They did a great job.
Very professional and very responsive..Keith did a great job!
Danny gave a great explanation of how you operate. He was very friendly, courteous and thorough in his work and presentation and review when he was finally done showing photos and giving advice and explaining additional services would be available free of charge for inspections by other technicians. He’s a real…
Mike D. was extremely professional, knowledgeable, and efficient when here to service my central AC system. I have used this company for years and the technicians are all top notch. Highly recommend. Happy Customer
Zana was unfamiliar with our system and pointed out several failure possibilities and potential costs, steering us to a completely new system. When Jeff installed the new system he didn't feel that the old system was that obsolete, making us wonder if we really needed a new system.
Neal was knowledgeable, skilled, helpful and of good cheer. He was very thorough in his work, taking time and care. He even helped me understand the mechanics and maintenance. Highly recommend!
Steve arrived on time and was very professional and pleasant. He thoroughly explained what he found and the steps taken to correct the issue . I would strongly recommend Steve and Reimer for services and quality moving forward.
Keith Rodak provided exceptional service for my furnace and thoroughly checked all its functions. Very professional! 4/22 Joe Tumminelli was great. Speedy, professional, and polite. I respected his expertise on my plumbing issues.
Fantastic service start to finish.
Knowledgeable, explained problem and possible solutions thoroughly, very polite
Replaced faulty furnace parts and circuit board.
Steve was awesome and professional great work
James is very knowledgeable and friendly. Thank you.
Nick Krochmalechwas the tech that came to my home today. Nick came to hook the Hot Shot machine to clear an ice blockage in the line. He was prompt, polite and very knowledgable. He explained everything to me and listened to my concerns. I ok'd the price and he went right to work. Within 15 to 20 he had melted the…
Today Jeff John and Skylar came to my house to install my new boiler. They were here on time they are very friendly and knowledgeable. They did a great job with the installation. They were very thorough in explaining how the new system works. Awesome experience.
James J did a great job and was easy to work with.
Technician was very knowledgeable and polite, an asset to your company
Keith came out repaired the furnace quickly . Got us back and running from first call to fixed in 2 hours.
Zana Aziz was such a great person and caring, respectful. He is very knowledgeable and knows what he's talking about. He gave us good advice.
Joe Strange from Reimer was excellent. Professional, courteous, informative, educational, as well as rapid. He was able to assess and fix the problem within minutes. Very pleased with the service and will recommend Reimer to anyone. Second post, I called him to assist with my furnace issues again. He was…
Zana is an absolute lifesaver! On the coldest day of the year (−3°F), when my furnace decided to quit, he showed up quickly, diagnosed the issue as a failed pressure switch, and handled everything with outstanding professionalism. The replacement pressure switch had to be ordered, but he refused to leave my family…
Joe was great! Showed up on time in rough weather and got my heat back up and running in -2 degree weather. Thanks Joe!!
Professional and fixed it the same day. Couldn’t be much happier.
Very professional and friendly technician. Addressed all my questions . Installers were professional and friendly , but one gentleman could use a bit more customer service training.
Jon and Dan were thorough and professional.Great service!
Zana was WONDERFUL! Extremely knowledgeable and reall was so nice! Will definitely ask for him personally next time I call! For real, I hope you’re paying him what he’s worth-good employees are hard to find!
Nathaniel was very knowledgeable and quickly addressed issues we were having with our furnace.
Rep Nate did complete inspection of furnace and fixed/replaced what was needed. Very thorough. Very friendly and helpful in explaining the services needed.
Milan, is a very hard worker and did an outstanding job. He is neat, clean and respected my property inside and out with the snow covered my floors and steps, doing the installation of my water heater. Thank you again Milan
Todd responded after hours on a Sunday evening to help us with our heating issue. He was very thorough and professional and answered all of our questions. He gave me my best options without any pressure for one fix over another.
Joe the technician is very knowledgeable about his job he did an excellent job with explaining everything to me about the furnace and what the job entails. Jacob did an excellent job with describing all of the issues that is in my home.
HVAC technician Steve came out at no charge to give second opinion on heat exchanger. Steve found the unit unsafe to run. Left a quote for new system. I was very impressed with Steve’s knowledge and professionalism.
Zana, is very knowledgeable at his job. I am very happy with his work.
Wonderful customer service and or technician was knowledgeable and offered reasonable solutions.
Our service was great. He was very knowledgeable, friendly and repaired our furnace quickly.
Nathaniel the technician did a great job, thoroughly investigated and explained every step of the process.
Todd,did a great job and was very thorough.
Service tech Zana did a great job, showed and explained everything, went a little above and beyond on a small bonus fix in the condensation line, and discussed the plan forward. Highly recommended!
Joe was very friendly, knowledgeable, and professional while performing a much needed routine maintenance on our furnace. Top notch service.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 124 | $124–$818 |
| HVAC system maintenance | 78 | $27–$251 |
| Heating system repair | 59 | $161–$834 |
| Heating system maintenance | 53 | $37–$278 |
| Heating system installation | 48 | — |
| A/C system maintenance | 31 | $27–$483 |
| Cleaning | 22 | — |
| Light fixture installation | 16 | — |
