How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%74+10.5Replies to reviews 7%100+7.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREReimer Heating, Cooling, & Plumbing
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #78Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 3,137 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Reimer Heating, Cooling, & Plumbing for 8 kinds of job.
Reimer Heating, Cooling, & Plumbing for heating system installation
Clear ✕All 48 Google reviews tagged “Heating system installation” · showing 20
I've used Plumbing Plus/now Reimer for close to a decade. They sold me/installed my central air conditioning and furnace and have been to our house countless times for various plumbing needs. I can't say enough in praise of my experience. They are always patient, cordial - and I'm not always a summer breeze - and…
New: Devin came today to do a courtesy plumbing system inspection. Flushed the gas Water heater tank. Tested and inspected the sinks showers and toilets. Tried to fix a Kitchen sink pull out spay but the parts I had on hand were not compatible. Old: Woke up Saturday morning to no heat. Got Reimer to come out…
Zana was unfamiliar with our system and pointed out several failure possibilities and potential costs, steering us to a completely new system. When Jeff installed the new system he didn't feel that the old system was that obsolete, making us wonder if we really needed a new system.
A big "thank you" to Aaron and Keith for installing our new furnace on one of the coldest days this year. They were friendly, considerate and informative! We would recommend Reimer and these two employees to any one needing help with their heating.
Jon and Dan were thorough and professional.Great service!
Todd responded after hours on a Sunday evening to help us with our heating issue. He was very thorough and professional and answered all of our questions. He gave me my best options without any pressure for one fix over another.
I was in desperate need of either a furnace repair or a new furnace installation, I didn’t know which. James Jenks, the first technician came out almost immediately after my first phone call to the company, assessed the problem, explained in detail with pictures what needed to be done and got me setup for a new…
We would highly recommend Reimer for furnace diagnostic and replacement! For context, while at work, I received an alert from our thermostat that our furnace was not able to heat our home. I immediately went home to see that it was in fact the case, and upon attempting to restart the furnace, it would not stay on.…
Recently installed a furnace for us. Very professional and helpful, very courteous. Highly recommend!
Pat and Jeff installed our new furnace today and they did an exceptional job. Friendly, professional, and great communication. Explained everything and helped set up the thermostat app.
We are very pleased with our new furnace. Justin was great to work with. He arrived on schedule and had everything needed for the installation. Justin is extremely knowledgeable and very good at his job! The whole installation was smooth from start to finish. Thank you!
Both guys were great and very knowledgeable.
I am very satisfied with the whole job. Eric and Sean were very courteous and professional. They removed old and installed new in a very timely fashion and cleaned up the area perfectly. Again I am over the moon satisfied. Would definitely recommend Reimer to everyone.
Heat went out overnight. Called several places and no one could get here for 3 days. Reimer had a technician out in a few hours. Turns out our 20 year old system needed replacement. Joe provided clear replacement options and the pros and cons of each. Sean and Dan showed up Monday morning and had the job done by…
Our home boiler died on Christmas Eve. Needing a brand new boiler system installed during the holiday season is not best case scenario, but I can’t say enough of how wonderful everyone at Reimer’s was to work with. Even late on Christmas Eve they were so good about taking the time to be here and help us & answer any…
Our service technicians were great. From our first emergency call to having a new boiler installed the process was smooth. Joe, John, Dan & Jeff were knowledgeable and professional.
Both techs that reviewed my problem were professional and efficient. Both Eric C and Erik H were efficient and pleasant.
Keith Rodak and Pat Wischmeyer were extremely polite, professional, and knowledgeable, regarding the installation of our new furnace! They did an amazing job! They answered any questions that we had! We highly recommend both Keith and Pat and Reimer for any one that is in need of HVAC Services!
Zana was kind, relatable, reasonable and well educated in his skills
It was a 20° day. Our Navien combo hot water heater boiler system had gone down for the umpteenth time in the last several months. When I tell you that we called at least 5 to 6 companies and none could help. No fear Reimer was here. It began with the exceptional customer service on the other end of the telephone.…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 124 | $124–$818 |
| HVAC system maintenance | 78 | $27–$251 |
| Heating system repair | 59 | $161–$834 |
| Heating system maintenance | 53 | $37–$278 |
| Heating system installation | 48 | — |
| A/C system maintenance | 31 | $27–$483 |
| Cleaning | 22 | — |
| Light fixture installation | 16 | — |
