Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Reimer Heating, Cooling, & Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%74+10.5Replies to reviews 7%100+7.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Reimer Heating, Cooling, & Plumbing

Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #78Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 3,137 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reimer Heating, Cooling, & Plumbing is better than 89% of plumbers.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Reimer Heating, Cooling, & Plumbing is better than 88% of plumbers.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Reimer Heating, Cooling, & Plumbing is better than —% of plumbers.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Reimer Heating, Cooling, & Plumbing is better than 74% of plumbers.B
74
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Reimer Heating, Cooling, & Plumbing is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Reimer Heating, Cooling, & Plumbing is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Reimer Heating, Cooling, & Plumbing for 8 kinds of job.

Reimer Heating, Cooling, & Plumbing for light fixture installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$1–200
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Light fixture installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Light fixture installation”

Belinda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rich did an amazing job! Very knowledgeable. Very happy with his work! Would highly recommend!

Paid $200–400Reasonable priceLight fixture installation
Sandra5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Rich, Orion and Brett are fabulous

Paid $2,000+Not sureLight fixture installationService not listed
Lauren3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Joe came by for maintenance today. Super nice and exceptionally knowledgable. He knows his stuff when it comes to HVAC and communicated so it was understandable. Took his time and did a thorough inspection. Peace of mind to know there are no problems during this heat wave. Gave me a few good suggestions to optimize…

Paid $1–200Reasonable priceLight fixture installationService not listed
Anne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very pleased with Keith and his Professional service. 2 thumbs up!

Light fixture installation
Samuel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The service I received today from your representative, Rich HOME , was excellent. He represents a valuable asset of your organization, and I would not hesitate to recommend him or the company to anyone.

Paid $1–200Great priceLight fixture installation
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Friendly and very professional

Reasonable priceLight fixture installationService not listed
Charlotte3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Keith Rodak was our technician today. He came to clean and check our Air Conditioning system. He was friendly and very Knowledgeable. He took care of everything for us. We were very pleased with his service.

Paid $1–100Great priceLight fixture installationService not listed
Cynthia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Professionalism,Excellent.. The agent I would ask for by name, very pleasant and friendly personality

Paid $200–300Reasonable priceLight fixture installation
robert10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

We had our toilet replaced. We purchased the toilet and had Reimer install it (Will) we purchased the toilet at Lowes and he install dit in less than 2 hours. Looks like a great job so far.

Paid $600–700Reasonable priceLight fixture installation
shelly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Michael was fabulous and very kind and hard working

Paid $1,000+Great priceLight fixture installation
thomas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

I had a furnace check up by James Jenks on 10 November 2025 where he was through in doing the check up in a timely matter. He spent around a hour which was enough time to get everything done. I am thankful for it was early & I still had time to do other things. I am thankful for Reimer Home Services for they have…

Reasonable priceElectrical inspectionsElectrical wiring installationLight fixture installation
Manuela month ago★★★★★

Rating only, no written review.

Reasonable priceLight fixture installation
Cory1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Not sureLight fixture installation
Andrew2 months ago★★★★

Rating only, no written review.

Not sureLight fixture installation
tsedale1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Light fixture installation
Gordon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★

Rating only, no written review.

Paid $600–700Reasonable priceLight fixture installation

Price

$480+3% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 62%Overpriced 5%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair124$124–$818
HVAC system maintenance78$27–$251
Heating system repair59$161–$834
Heating system maintenance53$37–$278
Heating system installation48—
A/C system maintenance31$27–$483
Cleaning22—
Light fixture installation16—

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