How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%99+14Replies to reviews 7%83+5.9Craft & service penalty95−0.5Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREReiner Group, Inc.
Fair Lawn, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 3,594 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Reiner Group, Inc. for 8 kinds of job.
Reiner Group, Inc. for HVAC system maintenance
Clear ✕All 802 Google reviews tagged “HVAC system maintenance” · showing 180
Chris was professional, knowledgeable, friendly and polite. He provided useful information about my filter and how to purchase a replacement. He made sure I had no questions or concerns before he left. The kind of service professional I always get from Reiner.
Wonderful serviceman! Polite, very helpful!
Michael was very professional and provided a great update on the condition of our heating units. He diagnosed a potential small issue and completed the part replacement in an efficient matter for the price of the part.
I have the maintenance plan for a few years now, and the technicians have all been great. Had to have the furnace replaced. My initial contact and subsequent service techs were professional and careful in removing and then installing the furnace. Outstanding job, thank you!
Vinny is a great technician. Goes above and beyond for job.
Prompt, efficient, and courteous.
Effective, very personable & professional.
Our technician alerted us to his time of arrival and arrived right on time. He was extremely courteous and very competent. He made sure every thing was in perfect working order before he left. i have always found all Reiner technicians to be first class and our tech today was no exception!
The Reiner Tech arrived on time. He went about the the HVAC servicing in a professional, competent, and friendly manner. The HVAC components inside and outside were checked, serviced and cleaned. Bottom line the service was excellent.
Sam was on time, friendly, courteous; as was Jesus (sp) who was with him as quality control. Both were through, as all of my Reiner techs are. Noted repair needed on main system and quoted price. Also arranged for appointment go a quote on replacement system as present is 13 years old. Will decide course of action upon review of cost of new system.
I was very pleased with the service - was very courteous & professional.
Technicians were polite and wore their booties throughout the house. They explained what they were doing and asked if we had any questions.
He came on time, worked quickly and carefully and cleanly and dd a good job. All in all a fine job
Quick, professional service. Very courteous.
The Reiner experience was seamless… Appointment to actual service was GREAT … Tech Michael C was very professional and efficient… Thanks Reiner !
Good experience great experience
Christian excelled at providing seasonal maintenance He's the consummate professional. He's extremely thorough and detail oriented. He took his time to ensure everything was working well and didn't take shortcuts.I recommend him without reservation. An asset to his company.
Very quick to respond to service request Repair person friendly and informed. Always a pleasure to use Reiner
This yearly maintenance on my unit was very good.. they came on time and they did excellent good maintaining it to keep it going for more years to come. Thank you very much
Boris was excellent! He explained everything to me carefully and showed me everything that he was doing and why he was doing it. I highly recommend him and the service.
Vinny was on time and got right to work. He did our furnace maintenance and changed the filters. We’re set for the winter. Thanks for the good job.
I've been with Reiner for many years (at least 15) and easily recommend them. They have always been highly professional and knowledgeable. They show up on time as scheduled and are always polite and accommodating. The techs are pros and also very mindful of my home - cleaning up, removing anything they need to and…
The technician did a good job. He informed me of each step and did it quickly and efficiently. He left the area as he had found it. He was very pleasant to deal with.
Prompt, professional, courteous, reliable company and Service Technicians. Have been a customer for several years. Vincent explained things to me, and answered any questions I had.
Jason was very pleasant and did an efficient and professional job.
Mike C serviced my heating unit for the start of the winter season.. He has come to my house in the past & have always found him to be very professional & courteous.. Always puts on his booties without my asking.Always answers my questions & just a real pleasure .
Great service from a solid company. I had canceled my service contract when I had a new hvac installed. Big mistake. I was without heat for 3 days in the coldest part of the winter last year. Came back to Reiner for peace of mind and great service. If there’s an issue they will come within 24 hours.…
Italo was on time, friendly and courteous. After finishing the maintenance, he explained what he did and that nothing extra was needed. Italo well represents Reiner!
There where great, Friendly,Respectful, clean & fast
Mike came to my home to check my air conditioning and heating systems. He was prompt and very kind. He took the time to explain everything to me.
Jason was very thorough and helpful
Courteous, time efficient, good quality workmanship.Friendly and informative
I had a same day service call. Reiner was very accommodating and gave me a text when they were coming. Martin was very pleasant and solved the problem right away.
We use Reiner in the spring for our air & in the fall for our heat. They replace filters & check/clean the systems. They do a great job & we can rest easy all year knowing that everything is AOK.
Same day service on call for problem with furnace. Friendly and professional service with prompt repair. I would and have recommended Reiner and will continue to do so.
Very thorough. Provided detailed explanation. Very courteous.
Arrived on time. Very nice and understanding of what needed to be done. Excellent job. Explained everything that needed to be done. Polite and knowledgeable
Courteous and on-time service
My HVAC system was performed in a professional manner.
Noel and his team was exceptional. They were professional, helpful, and went above and beyond, taking the time to give me advice and pointers as a first time home owner. Very much appreciated their time and expertise.
Very helpful. Answered all or questions and gave us all the time we needed to ask them.
Jesus, Italo, and Sam came for a maintenance check on my heating system. They were friendly, professional, and knowledgeable. They went out of the way to make sure that everything was in good condition, cleaning my system and even moving large salt bags away from my system to prevent corrosion over time. I was…
Great job respectful of property on time explained everything to us very knowledgeable. You know told us what our options were on different things couldn’t ask for better.
Tim was very professional and thorough.
Mike is very polite and knowledgeable on his work. Cleans up and explains everything that was done. Great job
It was excellent! The installer best ever!!
Technicians were knowledgeable, professional, courteous, thorough & explained everything regarding my HVAC clearly. He was neat & I was very pleased with technicians. Excellent as always.
Christian was excellent! Very pleasant to work with and explained everything. Highly recommend Reiner as a company.
Michael was courteous, respectful of the property and very thorough with the maintenance check ups and routine.
The technician Vincent serviced my system and provided input in how to maintain it. He was courteous and efficient.
Technicians Michael C worked very neatly and efficiently. It's always a pleasure doing business with this company.
Thank you, Mike C. A successful visit was done. Thank you Mike and Tyler! Janice
Technicians Michael C & Tyler K provided several helpful ways for me to maintain my steam heating system. He was pleasant and was knowledgeable about my system.
Abass is qualified on Munckin Boilers (which I have). He performs the required maintenance thoroughly. I always ask for him to work o my boiler.
Yes, I use Reiner Group for my Hearing and AC servicing. On Friday Boris and his associate serviced my AC as part or my servicing contract. They were on time as scheduled, and were professional, and provided the required servicing, while providing me with an oral summary of the findings.
Nice that 2 techs showed up for HVAC maintenance today- one worked inside, the other outside, much quicker visit. Both gentlemen were super polite and helpful, making sure I was informed and aware of Reiner’s commitment to service. Very happy I switched. Thanks to Michael and his partner !
My family has been using Reiner for decades. Great folks, pricing and work!
Extremely courteous, professional and very neat when working in the house. A pleasure to work with!
The service person, Martin, was prompt, professional, knowledgeable and communicated well throughout the service visit.
This is the second system I've bought through Rich and he is a consummate professional.
This was a routine annual maintenance check and it went very well.Service guy was right on time, friendly and informative.
Mike was terrific, arrived on time, courteous, patient, and efficient!
Very professional, courteous and thorough. Highly recommend.
Very friendly, professional and knowledgeable. Always a pleasure
Prompt, Communicative and courteous
We have used Reiner for many years for our HVAC system and highly recommend them.
Michael, from Reiner, was excellent. He was very professional, respectful, and courteous. He was punctual and let me know when he’d be arriving. He informed me about the work he was doing and let me know that I should reach out if I had a problems. He was very pleasant to deal with. Highly recommend, A+
The Reiner group and its team of professionals have always been a great service for any of our heating and cooling needs. Definitely recommend them!
Very professional. Did a very thorough job.
Mike was prompt, efficient, and took time to ask questions and make sure everything was working properly. He went the extra mile start to finish!
I've had a heating and cooling service contract with Reiner for years, and always experience exceptional service. This past week, Christian S. performed both my annual heating amd cooling service in one visit. He was friendly, knowledgeable, thorough and efficient. Definitely a great technician and representative of…
Abbass, the technician did a great job for us. Very thorough in his work and explained our systems status very well. He showed that he cared.
The technician was thorough & everything is good. We have peace of mind having Reiner come to maintain our HVAC unit.
Friendly, knowledgeable and thorough...
Abbass T. Great Tech , Absolutely the best Keeps my home warm in the winter and cool in the summer! ! He’s a keeper! 👌
Michael came to help us out today and I was grateful to be educated on all I need to know as a first time hvac owner. Everything was smooth and the technician was super cool/informative
Technician was on time. Kept us apprised of what he was doing and was very polite and clean.
Progressional, Efficient, Friendly
Sam was very friendly, professional and was very thorough in examining the furnace and outdoor compressor. We were extremely happy with the work which Sam provided. 10 stars!!
The technician, Sam Cola, was thorough, professional, and informed me of the status of my unit. It was very reassuring working with him.
Excellent service. Boris did a very professional job. Good recommendations
Had a great experience with Michael C and Tyler K from Reiner Group Inc. who came for our annual AC maintenance! Very informative and professional in every way. Thank you!
Christian the technician was professional, polite, and efficient He checked over the furnace. Putting in a new filter. He then went out and did maintenance on the air-conditioning unit. It was all done quickly and efficiently
Mike was very efficient and answered all of my questions about the system.
Technician was very professional, helpful, and super friendly.
The team was excellent! Mike and Tyler were courteous, respectful of my home and did a professional and efficient job. They had a difficult task of raising an attic pull-down staircase and handled it beautifully as a team. I was very very pleased with their appointment. Thank you for your service! SHW
Came within time frame given and technician was courteous and very thorough.
Did a through check and maintnence.
Great service call. Tech was efficient, skills and very thorough
They visit us twice a year for standard maintenance and do great work every time! No complaints at all!! We recommend them highly!!! Again
Tyler from Reiner Group provided outstanding service during my recent A/C maintenance. He was professional, courteous, and respectful of my home, leaving everything neat and clean when he finished. He was thorough in his work, took the time to explain everything, and made sure I understood the condition of my…
I have been a customer of REINER for 43Years, and today Michael C came here for my Summer Service. He did a Most thorough job, as well, Neat, Meticulous, Knowledgeable, and Attentive to all in our Behalf. My New LENNOX HVAC System Works Perfectly Very Pleased James Fogg
I have used Reiner for over 40 years and have always been satisfied with their service. Their staff have been uniformly courteous and knowledgeable. Noel, who was the gentleman who serviced my heating system found a potential area that could leak and fixed it expeditiously.
Recommend, professional and answered all my questions.
Great service
Jason was excellent and kept me apprised of what he was doing during the maintenance service.
Michael was very thorough and professional.
Mike was an absolute delight! I’m always so happy when he shows up to do a maintenance for our home. He is knowledgeable and thorough. Mike took additional time to go through the parts inside and outside of the house. He took the time to explain things to me after and left me feeling very assured. 10/10
Our experience with Reiner has been exceptional. From our first meeting it was clear they know what they are doing. And all appointments are reconfirmed and the work is impeccable. Highly recommend Reiner.
This was part of maintenance plan. He replaced a rusting part in the compressor
our serviceman was a very nice young man- very knowledgeable and professional. He did a thorough inspection and advised us on maintenance. Cleaned up everything.
Our water heating installation unit was done professionally and the team was top notch.
Christen is a great representative of your company.
I have had a maintenance agreement for 22 years with Reiner. Time to replace AC unit. All the employees are professional. The AC employees today were wonderful. I live in a area were all the homes were built the same year. The AC units are the end of lives. My neighbors wait two weeks for replacements. Not…
Tyler K was very thorough and professional performing maintenance on my AC unit Good job!!
Annual maintenance of HVAC system with Reiner. Easy appointment set up. Great communication and follow up we always request for Boris he’s great !
Sam was an outstanding technician who provided a very thorough service maintenance. He was prompt in his arrival and courteous. His excellent service included vacuuming, changing the filter and a variety of other tasks. Sam was very knowledgeable, and answered my questions clearly. We confidently felt that Sam was…
Tech arrived on time. Was professional and knowledgeable. Explained what was being done and quoted price. Have used Reiner Group for years and will continue to call them for service.
Great service!
Excellent service! I believe the technician’s name was Sam very thorough he explained what he was going to do very satisfied! Great guy!
Mike was personable and knowledgeable. He was very thorough and made suggestions on to keep my system on good working order. Left my premises as he found them. No muss, no fuss. Reiner is my HVAC maintenance company and always send competent, reliable technicians for my fall and spring inspections. I have no hestitations recommending the Reiner Group.
Arrived on time, was very courteous, listened to our questions, serviced both our AC unit and heating unit. Discussed his finding with us. On completion he discussed additional options and arranged for a representative to visit. Left us completely satisfied
On tome. neat and polite, and very helpful. Both he and the Quality Control rep went above and beyond to assist me. IT is great to have the security of a service contract.
Service tech fixed everything.
Tech arrived on time, was courteous, friendly, explained what was being done and gave some helpful tips. In particular since this was a maintenance call, to have the a/c running and actively cooling so when they arrive they can tell if it is working as expected and tests they are running won’t be skewed by inactivity of the system.
Awesome company, experience...everything. Highly recommend.
Today Christian came to do the maintenance on our A/C units. He was extremely professional and explained everything that he was doing . He was very efficient and polite. I would highly recommend Reiner, as I have done in the past, and also Christian as a technician. . Reiner is a great company. Roy, our salesman,…
The appointment was easy to schedule. The reminders were helpful. The technician came at the time scheduled. The technician was efficient and friendly.
Mike was respectful, kept me up to date regarding his progress, and wore booties in the house.
Your technician was friendly, efficient, and knew knowledgeable.
Annual boiler service was done quickly and efficiently. The area was left clean and my area of concern (dirty viewing tube) was addressed and explained. Fast and easy and I know I’m ready for the heating system.
Technician was excellent! Thorough, knowledgeable, skilled careful, friendly and courteous!
Very good service today with our annual contract service for our A/C and HVAC System . Great Service and professional advice for our home.
Mike was extremely courteous, knowledgeable and competent. A pleasant experience indeed.
Excellent, patiently. Answered questions. Very personable.
Professional and friendly service, I love this company.
Christian was efficient ands friendly
Very pleasant experience. Technician was prompt, courteous and communicated very well.
Reiner is always reliable and on time. The technician, Rene, was very polite and respectful and did a great job servicing my HVAC.
It was a great and high quality work!
Our technician was courteous and professional. Reiner Group has performed maintenance at our home before and always does excellent work.
Jason saw the problem resolved issue & completed the maintenance in a professional manner and was respectful of residence and individuals.
Very polite guy, had a really nice smile and was pleasure to have him service my unit. Told us all about our system, fixed what was needed and very genuine.
Excellent customer service. On time, knowledgeable, clean and friendly. Tyler was excellent!
Sam arrived in a timely fashion and let me know he was on his way. I would give him a five star rating. He was knowledgeable, courteous, and I will probably even ask for him next time.
Mike did a great job explaining everything. Very knowledgeable, respectful and responsive.
Professional, knowledgeable and courteous
Mike C. was here today and I was wearing a mask when he came to the door. He immediately asked if I wanted him to wear one as well which I found very considerate. He obviously worked diligently because he was here about an hour and replaced one part, (darned if I remember what) and it was put on my credit card.
I had a very nice experience. The tech was very informative and had a great attitude towards customer service...
The service tech Sam C. was extremely professional and helpful.
An excellent job of servicing our air conditioning system! Thorough cleaning and tuneup. Polite and professional service man.
Michael was on time. His work performance was excellent. He was extremely respectful and it was a pleasure having him service my air-conditioner.
Highly professional and pleasant. He was extremely thorough.
Christian did a great job explaining the system and overall HVAC maintenance. Thanks again
Very friendly explained everything
The Technical Engineer Peter Ten Kate was very professional and knowledgeable working on the new air conditioning unit installation at my house. He explained to me patiently every financial and technical detail of the agreement. I feel good thar Reiner Croup is taking care of this project.
Excellent! Your assistant MARTIN was OUTSTANDING from start to completion. Martin listen to my questions and completely answered them in simple terms for a non tech person to understand. Martin made sure everything was cleaned up and working before he left. THANK YOU! Tim
I'm always pleased with the professional service techs that Reiner sends to my house. Eric was no exception. He explained everything he did in the maintenance service and was personable and courteous. Reiner is great!
We were very impressed with our whole experience with Reiner. Very professional from the estimate, planning and installation. You pay for what you get, and Reiner is worth every cent.
Technician was thorough and answered all questions.
Italo was very thorough and very polite. Thank you!
On time. Work clean and only fixed what needed to be. Highly recommend
Great Job good customer relations and nice work
Italo was professional and informative regarding the work performed. Polite and professional also
Prompt and very friendly and polite.
Professional, thorough and courteous!
Great professional & knowledgeable service
It was easy to set up the A/C service plan. Scheduling the service was smooth and easy. I received a notice that service tech would arrive within 1 hour. The tech, Donato, was polite and competent, gave me a full oral description of the tests and cleaning procedures that were performed, and the results for each.…
On time and efficient
Great throughout very knowledgeable clean organized, explain everything throughly, would definitely have him back for future visits!!!!
Martin was thorough, checked my concerns and explained everything he did
He was friendly, professional and thorough. It was a pleasure having him in our home
Always a great job with Reiner Air. Sam C. and Tyler K. Arrived on time, and were professional & pleasant on 5/28/2026 at 8AM.
Summer service of my three a/c systems. Boris was polite, clean and helpful. Even helped clear my thermostat of unwanted settings.
Boris was exceptional in his level of customer service and helpful advice. He exuded confidence in his knowledge and maintenance of our HVAC system.
Rich Sellitto and the Reiner team were very professional from diagnosing to installation. They were prompt and efficient. This is our second job they have completed for us
Eric T. came to my house today and clean our central air outside units. He did an excellent job and was very thorough. Thank you much..
Noel did exactly as I asked. He was prompt & very professional. Really liked the job he did.
The tech arrived on time, was neat, and nice. I have been very happy with Reiner. Have a maintenance contract so only paid for Freon but I was given the option to add it or not.
Abbas was extremely knowledgeable, helpful and courteous when he came to my home to repair my thermostat. He has been here before and is always courteous and knowledgeable and is a great representative for Reiner and I would certainly recommend him to my friends and family
Christian was professional and courteous taking the time to explain the service that was performed.
Ivan came to measure for our AC replacement. He was personable and efficient. A very good representative of Reiner.
Vincent was very professional and friendly He seemed to really understand his work Described to homeowner in detail what he was doing and what needed repair on AC great asset to Reiner Group
The guys were great, very professional and knowledgeable, had mini split units installed, best investment you can make, highly recommend
The service was prompt, efficient and friendly. Vinny did a great job, spotted a problem and repaired it. Very personable and knowledgeable.
Pleasant
The professionalism and courtesy of the Reiner team that helped us was great! They turned a bad situation (no AC, above 90 degrees), and completed our job in a very timely manner.
We use Reiner for all of our HVAC systems - for installation, maintenance and repair. Today our team composed of Mike, Jose, Nick, Jack and Glenn devised a creative way to install a ductless HVAC unit in an attic bedroom that provides needed air/heat while keeping with the character of our 1920’s home. We really…
Italo was very pleasant and professional. He performed the annual maintenance on the air conditioner. He explained the process and made sure everything was in good working order for the upcoming season. He did a great job!!
Eric did nice job. Neat, courteous, professional. Thank you
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 771 | $37–$295 |
| A/C system maintenance | 418 | $39–$393 |
| Heating system maintenance | 284 | $39–$251 |
| Install AC | 258 | $1.4k–$3.2k |
| Heating system installation | 198 | $1.4k–$2.8k |
| HVAC system repair | 139 | $205–$933 |
| A/C system repair | 124 | $209–$786 |
| Heating system repair | 97 | $166–$1.2k |
