How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%99+14Replies to reviews 7%83+5.9Craft & service penalty95−0.5Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREReiner Group, Inc.
Fair Lawn, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 3,594 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Reiner Group, Inc. for 8 kinds of job.
Reiner Group, Inc. for HVAC system repair
Clear ✕All 143 Google reviews tagged “HVAC system repair” · showing 20
Talented hard working young men
COURTEOUS, PROFESSIONAL, KNOWLEDGEABLE. FIXED THE PROBLEM. ONE HAPPY CUSTOMER.
Tech arrived on time and performed work in a timely matter
Martin B. was excellent. Courteous, professional, and efficient! Highly recommend.
Great experience. Boris was very kind and knowledgeable
Mike was prompt, efficient, and took time to ask questions and make sure everything was working properly. He went the extra mile start to finish!
New coils are working like a dream so far, and both techs were awesome. Fingers crossed that it sticks this time! 🙏🏻
Jose and Nicholas were absolutely fabulous! Extremely professional, polite and clean. They worked very diligently all day and kept us informed as to their progress. We were extremely happy with them and the work they performed !
The crew from Reiner Group were all terrific. A storm came threw on the first day of install and they worked threw it like champs. I was very impressed. They worked hard, clean and professionally.
The team of installers was excellent. Skilled professionals, they were friendly and patient answering all my questions.
Boris was polite, efficient, and patient with all my questions! I highly recommend.
Tony did an excellent job with my HVAC system. He was thorough in his cleaning and checked everything carefully. His expertise and friendly attitude made the process easy. I definitely recommend him for any HVAC work!
I have had a maintenance agreement for 22 years with Reiner. Time to replace AC unit. All the employees are professional. The AC employees today were wonderful. I live in a area were all the homes were built the same year. The AC units are the end of lives. My neighbors wait two weeks for replacements. Not…
Reiner was amazing today. I have an annual contract and after coming home from a holiday on Sunday to discover the AV was out. I called and Christian was at the house within 15 minutes! He identified the problem and had us back and running within the hour. Christian is extremely courteous and knowledgeable and was so thrilled with his work. Many thanks !!
Service tech fixed everything.
Awesome company, experience...everything. Highly recommend.
if zero stars were an option i would have chosen that. when reiner put 2 high efficiency hvac systems into my residence the service was wonderful. one system stopped working after 9 years so i called them. they charged me $200 for a visit and determined that i needed a new thermostat. they quoted me $1350.00 which…
Technician was excellent! Thorough, knowledgeable, skilled careful, friendly and courteous!
Very quick response, same day service. Identified the problem very quickly and was up and running in minutes. Excellent professional service, hard to find these days.
Our Air Conditioner stopped working on a 95 degree day and we realized at 4:30 on Friday afternoon. We have a service contract with Reiner so we called but it was after hours. The tech, Eric T., arrived within 15 minutes and was able to perform the repair right away. We could not have asked for quicker or better…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 771 | $37–$295 |
| A/C system maintenance | 418 | $39–$393 |
| Heating system maintenance | 284 | $39–$251 |
| Install AC | 258 | $1.4k–$3.2k |
| Heating system installation | 198 | $1.4k–$2.8k |
| HVAC system repair | 139 | $205–$933 |
| A/C system repair | 124 | $209–$786 |
| Heating system repair | 97 | $166–$1.2k |
