How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%99+14Replies to reviews 7%83+5.9Craft & service penalty95−0.5Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREReiner Group, Inc.
Fair Lawn, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 3,594 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Reiner Group, Inc. for 8 kinds of job.
Reiner Group, Inc. for heating system installation
Clear ✕All 200 Google reviews tagged “Heating system installation” · showing 20
Paul A. at the Reiner Group is one of the most caring and understanding humans I've ever encountered. My elderly mother, who lives alone, needed a new boiler quickly. Paul realized the urgency, and proceeded to make the entire process as fast, stress-free, and stream-lined as possible. The amount of compassion he…
I have the maintenance plan for a few years now, and the technicians have all been great. Had to have the furnace replaced. My initial contact and subsequent service techs were professional and careful in removing and then installing the furnace. Outstanding job, thank you!
You know you are working with professionals when they leave and it looks like they weren’t even there! We had our furnace replaced the team was here all day and just left and the only way you can tell is by looking at the new furnace. No mess on the floor nothing to clean up. The team busted their butts all day up…
I was very pleased with the service - was very courteous & professional.
Great people to work with. Polite, courteous, knowledgeable. The whole company was an example of great customer service!!!
I made the call. Got Peter on the line. He came, he measured, got information. They ran the numbers. His team came through. Bootys, drop cloths, installed, left. I'm all the better for this company. The process was very easy, very smooth, refreshing, and professional. From the top to the bottom. I even spoke…
Thank you Jose Y., Peter K., Michael L., Omar V., and Nicolas J. They were very professional and polite. Everything was installed efficiently, explained thoroughly and left clean. They did a great job. Would recommend
Jose and Nicholas were absolutely fabulous! Extremely professional, polite and clean. They worked very diligently all day and kept us informed as to their progress. We were extremely happy with them and the work they performed !
After a poor experience with another company, Reiner came in an quickly and professionally replaced our furnace. Pete, Chris, Anthony and the team are top notch - quick, communicated well, polite and did a great job and left the place exactly as they found it (with a clean new boiler). A+
Service tech fixed everything.
Today Christian came to do the maintenance on our A/C units. He was extremely professional and explained everything that he was doing . He was very efficient and polite. I would highly recommend Reiner, as I have done in the past, and also Christian as a technician. . Reiner is a great company. Roy, our salesman,…
The professionalism and courtesy of the Reiner team that helped us was great! They turned a bad situation (no AC, above 90 degrees), and completed our job in a very timely manner.
I would recommend Reiner Group. Everyone during installation was knowledgeable and friendly. Everything went smoothly. The system works wonderfully. The only comment I have is the plumber had to come back the next day. We had no idea when they were coming. Later in the afternoon as we were leaving, they arrived. A…
The team was professional, knowledgeable and efficient from estimate to completion. Really pleasant experience working with Reiner team.
Excellent,professional installation staff The employees are the most important part of me doing business again and making recommendations !!
Rob is a true professional. Knowledgable, patient and respoonsive. Really cannot ask for more from a contractor’s representative.
Tom is a great serviceman and goes above and beyond in his effort and personable expertise. I am totally confident that my heat and AC systems are being well maintained.
Michael and his great team were very professional and respectful. They have exerted so much attention, skills, and effort to address the project as well as the existing problem that would have created a worst problem if not for their awareness and expertise. Michael and his team are big assets in your company and…
Service routine review of new hvac system
We are extremely pleased with our boiler installation today. All the employees we have seen or spoke with so far have been professional, helpful, knowledgeable and extremely personable.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 771 | $37–$295 |
| A/C system maintenance | 418 | $39–$393 |
| Heating system maintenance | 284 | $39–$251 |
| Install AC | 258 | $1.4k–$3.2k |
| Heating system installation | 198 | $1.4k–$2.8k |
| HVAC system repair | 139 | $205–$933 |
| A/C system repair | 124 | $209–$786 |
| Heating system repair | 97 | $166–$1.2k |
