How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%99+14Replies to reviews 7%83+5.9Craft & service penalty95−0.5Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREReiner Group, Inc.
Fair Lawn, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 3,594 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Reiner Group, Inc. for 8 kinds of job.
Reiner Group, Inc. for heating system installation
Clear ✕All 200 Google reviews tagged “Heating system installation” · showing 80
Paul A. at the Reiner Group is one of the most caring and understanding humans I've ever encountered. My elderly mother, who lives alone, needed a new boiler quickly. Paul realized the urgency, and proceeded to make the entire process as fast, stress-free, and stream-lined as possible. The amount of compassion he…
I have the maintenance plan for a few years now, and the technicians have all been great. Had to have the furnace replaced. My initial contact and subsequent service techs were professional and careful in removing and then installing the furnace. Outstanding job, thank you!
You know you are working with professionals when they leave and it looks like they weren’t even there! We had our furnace replaced the team was here all day and just left and the only way you can tell is by looking at the new furnace. No mess on the floor nothing to clean up. The team busted their butts all day up…
I was very pleased with the service - was very courteous & professional.
Great people to work with. Polite, courteous, knowledgeable. The whole company was an example of great customer service!!!
I made the call. Got Peter on the line. He came, he measured, got information. They ran the numbers. His team came through. Bootys, drop cloths, installed, left. I'm all the better for this company. The process was very easy, very smooth, refreshing, and professional. From the top to the bottom. I even spoke…
Thank you Jose Y., Peter K., Michael L., Omar V., and Nicolas J. They were very professional and polite. Everything was installed efficiently, explained thoroughly and left clean. They did a great job. Would recommend
Jose and Nicholas were absolutely fabulous! Extremely professional, polite and clean. They worked very diligently all day and kept us informed as to their progress. We were extremely happy with them and the work they performed !
After a poor experience with another company, Reiner came in an quickly and professionally replaced our furnace. Pete, Chris, Anthony and the team are top notch - quick, communicated well, polite and did a great job and left the place exactly as they found it (with a clean new boiler). A+
Service tech fixed everything.
Today Christian came to do the maintenance on our A/C units. He was extremely professional and explained everything that he was doing . He was very efficient and polite. I would highly recommend Reiner, as I have done in the past, and also Christian as a technician. . Reiner is a great company. Roy, our salesman,…
The professionalism and courtesy of the Reiner team that helped us was great! They turned a bad situation (no AC, above 90 degrees), and completed our job in a very timely manner.
I would recommend Reiner Group. Everyone during installation was knowledgeable and friendly. Everything went smoothly. The system works wonderfully. The only comment I have is the plumber had to come back the next day. We had no idea when they were coming. Later in the afternoon as we were leaving, they arrived. A…
The team was professional, knowledgeable and efficient from estimate to completion. Really pleasant experience working with Reiner team.
Excellent,professional installation staff The employees are the most important part of me doing business again and making recommendations !!
Rob is a true professional. Knowledgable, patient and respoonsive. Really cannot ask for more from a contractor’s representative.
Tom is a great serviceman and goes above and beyond in his effort and personable expertise. I am totally confident that my heat and AC systems are being well maintained.
Michael and his great team were very professional and respectful. They have exerted so much attention, skills, and effort to address the project as well as the existing problem that would have created a worst problem if not for their awareness and expertise. Michael and his team are big assets in your company and…
Service routine review of new hvac system
We are extremely pleased with our boiler installation today. All the employees we have seen or spoke with so far have been professional, helpful, knowledgeable and extremely personable.
Installation was truly professional in all aspects. Clean and thorough, and did not leave until everything was running. Would highly recommend this outfit.
The technicians were on time as scheduled, very respectful and efficient in their work. They ensured that the place was clean after the job was completed.
Great service all around. Went over and above .
We have used Reiner for years.....since we bought our house. Nothing but top notch service, and the technicians that come to the house are always top notch! I ONLY recommend Reiner. Our service this year was performed by Mike, who has been here before and always does a great job. You will never regret using Reiner!!!
The guys did a great job installing the new furnace. They showed up on time, were very kind and respectful, did the job in the promised amount of time and fully cleaned up after themselves. I was very happy with the whole experience
Always a great experience
Our experience with our Reiner heat pump installation was really outstanding. We have had a lot of contractors working in our house recently and these were among the best. The crew was communicative, respectful and extremely clean. I hardly noticed they were here! Would definitely work with them again for future HVAC needs.
I had a great experience with my HVAC installation. Anthony, Joe, and Tom were extremely respectful and professional throughout the entire process. They took the time to answer all of my questions, explained everything clearly, and never made me feel rushed. When the job was done, they left the space exactly the way…
I recently had Reiner Group install a new HVAC system, upgrade my electric panel, and replace my water heater, and my experience was consistently positive from start to finish. Everyone was on time every single day, which I truly appreciated. From the first person (Rich) I met during the estimate, to the…
Wondering which company should install your heating and air conditioning system? The answer is Reiner Group. Our heating system died in this cold weather! Reiner was able to give us a quote, take measurements, order equipment and completely install a new system within 3 days!! AMAZING!! Ivan S., Camillo S., Mario…
Very professional and responsible team
Very helpful sales person (Rich) and an excellent installation crew. Did everything we needed and put in extra effort to bleed our very challenging radiators. I highly recommend Reiner. Thanks guys!
I wanna take a moment to thank Rich S from REINER company with their efficient and effective work that they did at my memory support community in Morris Plains . the moment that I picked up the phone to call him. Everything was seamless. The job was done quickly and very professional. His team were polite and…
The techs were awesome. They were super nice and did very professional and clean work. Thank you for the great service
Reiner Group Inc. - From start to finish, the entire process was “white glove” service. The process began with a visit after having one companies estimate for a high efficiency unit already. I then chose Reiner Group Inc, Heating /Air Conditioning EST. 1934 based on reviews I saw from prior clientele. My salesman…
Peter, Chris, Anthony, Shane, Connor and Esteban did a great job advising, explaining, measuring and replacing our old furnace and AC.
Excellent service! I’m really impressed! The 3 guys who came to give me a new heater and A/C unit were excellent workers and nice. Ken is such a great guy! He really cares.
I installed the new high-efficiency, furnace/tankless water heater combo unit with Reiner, recommended by a neighbor who did the same. Everything went smoothly and they were very effective with scheduling, communication, and paperwork. The crew (Chris and others) that installed the system spent two full days…
It was a pleasure working w/ Michael. True professional and explained our system so a homeowner understands. Been working with Reiner for over 20 years. Thank you.
Very accommodating, knowledgeable and pleasant.i would recommend Reiner to anyone. Very pleased
We had a full removal of our old system and a new system completely installed. They are Very knowledgeable and professional. Chris laid out a nice plan and the team executed. They didn't leave until we were comfortable and our questions were asked.
The technicians are professional and efficient! They did a great job and explained well after the installation.
Great job done. The crew were clean, detailed, and organized. Extremely happy with the work.
Rene serviced our unit today and was excellent. Highly recommend! Reiner has always had great professionals
Over the years we have had 6 furnace/air handlers installed / replaced by Reiner. Not the cheapest and limited hours for routine visits ( no nights or weekends which is hard cause we both work) but always professional and reliable and they stand behind their work. At the end of the day cheaper to invest up front for…
Courteous and friendly, a true asset to your organization.
As a long time customer, I highly recommend using Reiner. I recently replaced an old furnace and the Reiner engineer did a great job. Gave me advice on which system would be the best replacement, and helped me figure out the best way to pay for it. Jose and Roy arrived to do the install right on time and were very…
All services were done in a timely fashion. When finished everything was neat and clean like they were never here. Very reliable.
Very pleased with service. Highly recommend.
great maintenance technicians and service
We were very pleased with the professionalism and expertise shown during our heating system check up. The worker was friendly and made sure that we were satisfied and encouraged questions.
Very polite and professional team. Worked clean and respectful of the house . Would reccomend to anyone.
For over 35 years Reiner has consistently provided excellent service. Their representatives for heating and A/C services are on time, courteous, and highly professional in their work. THE BEST!
A few days ago, Boris S. from Reiner Group came to do Spring maintenance on my 2022 Lennox H/Vac system. I have come to expect friendly and professional service from Reiner technicians and Boris S. did not disappoint. He worked efficiently through the Spring maintenance checklist, including installation of a new…
I have used Reiner Group for years, and have only good things to say about them! They have installed my first furnace, when we changed from oil to gas, our central air conditioning, and now this new furnace. They are thorough, neat, courteous, you couldn't ask for better! Thank you Rich Sellitto, Brett, Ivan, and…
The team arrived on time, and were very respectful and professional.
Today, I had my furnace service for its annual tune up and I was very pleased with the service and professionalism and punctuality of Mr. Eric. I hope the following year he could service my furnace. Reiner is the company to go for peace of mind with your HVAC system.
Very educated service people. Very nice, very informative, very easy to understand explanations of how things work.
Each person we dealt with in replacing a broken heater was friendly, polite and had great work ethics. The job was done in a timely manner and the clean up was excellent.
Whole experience was a pleasure. Heating unit installed professionally and on time, technicians were awesome. Rich went out of his way to check out issue I was having with my a/c unit without me asking him. Great thanks to him.
We have been using Reiner group for over 50yrears at our home and business. There pricing is in line with their competitors, but there response time and service is second to none. I believe them to be the best at their craft. I would highly recommend them to do any heating and air conditioning you need,home or office.
Roy handled all AC & Heat Pump Split units, along with Generac/Honeywell generator installation & maintenance, steam boiler maintenance and all 200 Amp electrical service including the auto transfer switches and the load shedding switches for the Heat Pumps Needless to say Roy and his team have always done an…
I've used Reiner twice now, for a full boiler replacement and now air handler replacement. Reiner was very quick to schedule a maintenance visit and upon identifying the issue very quick to recommend both a repair and replacement solution. They were on time, knowledgable, and very hard working on site. The crew was…
All the guys were prompt, friendly, and accommodating. They explained all the work they were going to do. It washable very stress free experience.
Excellent and professional service He’s and excellent representative for an excellent firm
All good, very thorough, very professional, very helpful!
The entire team was extremely polite, did amazing job installing the new furnace and AC and great job cleaning up. The equipment and installation looks absolutely beautiful and works great! They should be proud of their workmanship!
REINER has been servicing our furnace & AC for a long time. It is easy to get an appointment and their maintenance staff is excellent, that is why we rate them as a 5 Star. A supervisor came with 2 new technicians (Donato & Chris) and they did a nice job getting our equipment ready for the summer. The employees…
I had Reiner do a full HVAC install with heat in an old house with no existing air conditioning. You get what you pay for with them. All the guys were great and professional. I have plaster ceilings and thought it would be a mess putting duct work in and they left the rooms cleaner than when they came. We have a…
they installed a new oil burning system...very satisfied with service.
All around was fantastic to work with, from the moment we called with a problem everyone was polite and came when they said. Install crew was extremely neat and got the job done. Highly recommend using this company.
Outstanding workmanship. The guys were on time and worked hard to finish on time. Very friendly and explained everything. The best experience I have ever had with contractors.
Furnace replaced. Crew arrived on time and worked diligently. Finished installation by 1:30 p.m. Moved back furniture that was initially shifted to gain access to basement. Great job by all. And they endured my dog's constant barking without complaint.
Robert was very nice,explained the issue well
Serviceman was polite, professional, knowledgeable and responsive! Very happy with the service call.
The team has been professional and courteous throughout the whole process.
Anthony G and Connor M are professional, efficient, punctual, and polite. Really nice guys. Rich S has been our salesperson for many years and has always been professional and responsive to our needs. Reiner really has a highly capable staff.
I wanted to take a moment to give a big thanks to Rich Sellitto and the entire Install team at Reiner. We had been having nothing but boiler problems with a system someone eles had put in and it was a disaster. Rich came out and sold us a boiler that would be easier to work on and save us a lot of headaches in the…
Everyone I dealt with from Reiner was very professional and polite. Pete, the sales rep, was very informative, responsive and easy to deal with. The installation crew was great - they were all very efficient, polite and neat.
From start with Glenn the salesperson to Mario, to Luis their services were impeccable. I am so pleased with their professional and knowledgeable expertise. I am so impressed with all of them. You are so fortunate to have them as employees. They really make your company SHINE.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 771 | $37–$295 |
| A/C system maintenance | 418 | $39–$393 |
| Heating system maintenance | 284 | $39–$251 |
| Install AC | 258 | $1.4k–$3.2k |
| Heating system installation | 198 | $1.4k–$2.8k |
| HVAC system repair | 139 | $205–$933 |
| A/C system repair | 124 | $209–$786 |
| Heating system repair | 97 | $166–$1.2k |
