How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%99+14Replies to reviews 7%83+5.9Craft & service penalty95−0.5Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREReiner Group, Inc.
Fair Lawn, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 3,594 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Reiner Group, Inc. for 8 kinds of job.
Reiner Group, Inc. for heating system maintenance
Clear ✕All 287 Google reviews tagged “Heating system maintenance” · showing 40
I have the maintenance plan for a few years now, and the technicians have all been great. Had to have the furnace replaced. My initial contact and subsequent service techs were professional and careful in removing and then installing the furnace. Outstanding job, thank you!
Technician was punctual, polite and professional!
Tyler and Italo were both friendly courteous and professional!
On time, pleasant interactions, good clean-up, obviously a terrific job as the system is working perfectly.
I was very pleased with the service - was very courteous & professional.
The Reiner experience was seamless… Appointment to actual service was GREAT … Tech Michael C was very professional and efficient… Thanks Reiner !
Michael C was so nice and helpful. Great guy. Efficient and friendly.
The technician did a good job. He informed me of each step and did it quickly and efficiently. He left the area as he had found it. He was very pleasant to deal with.
Routine annual maintenance was provided by Tim C on 10/8/26. He arrived on time and fully equipped to prepare our home for the upcoming heating season. He was personable and most professional. We greatly appreciated this servicing call.
Tim was great! He was very professional and did a wonderful job!!
The technician, Mike C arrived on time and explained what he would be working on and did a thorough job of testing and cleaning the system for the upcoming winter season. Reiner continues to impress me with the high level of service and the competency of their technicians.
great helpful, professional and knowledgeable
Mike came to my home to check my air conditioning and heating systems. He was prompt and very kind. He took the time to explain everything to me.
Italo A. and Sam C. performed HVAC system maintenance - Outstanding Technicians.
Courteous, time efficient, good quality workmanship.Friendly and informative
Very good maintenance service for AC and heating unit
Christian was excellent! Very pleasant to work with and explained everything. Highly recommend Reiner as a company.
The technician Vincent serviced my system and provided input in how to maintain it. He was courteous and efficient.
Your man arrived on time and was knowledgeable about the system. He performed the maintenance and answered all my questions. I am sure my heating system will run without any problems.
Mike was kind, curtious, and left every area clean. This was a maintenance service which I bought when the furnace was installed, therefore I did not have to pay for this visit. One of the radiators valves have to be replaced, that cost $70. I would definitely recommend Mike others. Thank you
Thank you, Mike C. A successful visit was done. Thank you Mike and Tyler! Janice
The service person, Martin, was prompt, professional, knowledgeable and communicated well throughout the service visit.
Christian was a terrific technician very thorough and clean.
The Reiner group and its team of professionals have always been a great service for any of our heating and cooling needs. Definitely recommend them!
Sam did a great job. He is very personable and is a very good representative of your company. Sam seems to be very skilled and was considerate in keeping our house clean and being careful. The A/C system seems to be working well after his work. We are very pleased with Sam’s work.
Christian was great. Very helpful and patient.
I've had a heating and cooling service contract with Reiner for years, and always experience exceptional service. This past week, Christian S. performed both my annual heating amd cooling service in one visit. He was friendly, knowledgeable, thorough and efficient. Definitely a great technician and representative of…
They visit us twice a year for standard maintenance and do great work every time! No complaints at all!! We recommend them highly!!! Again
I have used Reiner for over 40 years and have always been satisfied with their service. Their staff have been uniformly courteous and knowledgeable. Noel, who was the gentleman who serviced my heating system found a potential area that could leak and fixed it expeditiously.
Our water heating installation unit was done professionally and the team was top notch.
I have had a maintenance agreement for 22 years with Reiner. Time to replace AC unit. All the employees are professional. The AC employees today were wonderful. I live in a area were all the homes were built the same year. The AC units are the end of lives. My neighbors wait two weeks for replacements. Not…
Service tech fixed everything.
Tech’s are always very courteous and explain work being completed. I trust them not to sell me items I don’t need.
Great throughout very knowledgeable clean organized, explain everything throughly, would definitely have him back for future visits!!!!
As always, Reiner tech was on time, efficient and courteous.
Very thorough in checking the heating systems and preparing for the winter weather.
They are so professional and always on time
On time, professional, and delivered quality service. I have been using Reiner for many years and would highly recommend them for Heating & A/C needs.
Michael was great.
Great work, punctual and thorough. They've handled my AC and heating for a few years now, zero complaints.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 771 | $37–$295 |
| A/C system maintenance | 418 | $39–$393 |
| Heating system maintenance | 284 | $39–$251 |
| Install AC | 258 | $1.4k–$3.2k |
| Heating system installation | 198 | $1.4k–$2.8k |
| HVAC system repair | 139 | $205–$933 |
| A/C system repair | 124 | $209–$786 |
| Heating system repair | 97 | $166–$1.2k |
