How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%99+14Replies to reviews 7%83+5.9Craft & service penalty95−0.5Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREReiner Group, Inc.
Fair Lawn, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 3,594 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Reiner Group, Inc. for 8 kinds of job.
Reiner Group, Inc. for heating system repair
Clear ✕All 99 Google reviews tagged “Heating system repair” · showing 20
Boris is the best
I have used Reiner for over 40 years and have always been satisfied with their service. Their staff have been uniformly courteous and knowledgeable. Noel, who was the gentleman who serviced my heating system found a potential area that could leak and fixed it expeditiously.
I have had a maintenance agreement for 22 years with Reiner. Time to replace AC unit. All the employees are professional. The AC employees today were wonderful. I live in a area were all the homes were built the same year. The AC units are the end of lives. My neighbors wait two weeks for replacements. Not…
Service tech fixed everything.
Very cooperative courteous and efficient
Reiner has done all the HVAC in my home since I purchased almost a decade ago. The prices have always been fair for the labor, parts and the quality of the work is excellent. They put in all new central air, ductless split A/C for the basement and a new boiler in that time as the home needed some TLC back then. They…
Two knowledgeable techs. Very courteous. Happy they got me up and running.
Michael and his great team were very professional and respectful. They have exerted so much attention, skills, and effort to address the project as well as the existing problem that would have created a worst problem if not for their awareness and expertise. Michael and his team are big assets in your company and…
The technician was professional and reliable.
Noel and Sam were great! Extremely informative and knowledgeable. Kept me in the loop through the process and communicated everything clearly
Michael Is a friendly, courteous and very knowledgeable technician who respected my home and my time. His advice is greatly appreciated, and his work is flawless.
We have used Reiner for years.....since we bought our house. Nothing but top notch service, and the technicians that come to the house are always top notch! I ONLY recommend Reiner. Our service this year was performed by Mike, who has been here before and always does a great job. You will never regret using Reiner!!!
Both technicians did a fine job.
He was amazing and extremely patient with the level of service the boiler needed.
Great technician Amir. Knowledgeable about system fixed issue correctly.
Wondering which company should install your heating and air conditioning system? The answer is Reiner Group. Our heating system died in this cold weather! Reiner was able to give us a quote, take measurements, order equipment and completely install a new system within 3 days!! AMAZING!! Ivan S., Camillo S., Mario…
Great service thank you
I did not have heat. I called Reiner and the technicians came within an hour. They identified the problem, fixed it and then tested to make sure the system was operational. Professional. Courteous. I am glad I purchased the service contract.
He was upset helpful!
Every aspect of job fantastic...from original call for estimate, scheduling, feedback, and the install of a new home boiler..A+ at every step. Job meticulous, clean and technicians excellent, gracious, talented...very, very impressive!! THANKS!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 771 | $37–$295 |
| A/C system maintenance | 418 | $39–$393 |
| Heating system maintenance | 284 | $39–$251 |
| Install AC | 258 | $1.4k–$3.2k |
| Heating system installation | 198 | $1.4k–$2.8k |
| HVAC system repair | 139 | $205–$933 |
| A/C system repair | 124 | $209–$786 |
| Heating system repair | 97 | $166–$1.2k |
