How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%99+14Replies to reviews 7%83+5.9Craft & service penalty95−0.5Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREReiner Group, Inc.
Fair Lawn, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 3,594 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Reiner Group, Inc. for 8 kinds of job.
Reiner Group, Inc. for heating system repair
Clear ✕All 99 Google reviews tagged “Heating system repair” · showing 40
Boris is the best
I have used Reiner for over 40 years and have always been satisfied with their service. Their staff have been uniformly courteous and knowledgeable. Noel, who was the gentleman who serviced my heating system found a potential area that could leak and fixed it expeditiously.
I have had a maintenance agreement for 22 years with Reiner. Time to replace AC unit. All the employees are professional. The AC employees today were wonderful. I live in a area were all the homes were built the same year. The AC units are the end of lives. My neighbors wait two weeks for replacements. Not…
Service tech fixed everything.
Very cooperative courteous and efficient
Reiner has done all the HVAC in my home since I purchased almost a decade ago. The prices have always been fair for the labor, parts and the quality of the work is excellent. They put in all new central air, ductless split A/C for the basement and a new boiler in that time as the home needed some TLC back then. They…
Two knowledgeable techs. Very courteous. Happy they got me up and running.
Michael and his great team were very professional and respectful. They have exerted so much attention, skills, and effort to address the project as well as the existing problem that would have created a worst problem if not for their awareness and expertise. Michael and his team are big assets in your company and…
The technician was professional and reliable.
Noel and Sam were great! Extremely informative and knowledgeable. Kept me in the loop through the process and communicated everything clearly
Michael Is a friendly, courteous and very knowledgeable technician who respected my home and my time. His advice is greatly appreciated, and his work is flawless.
We have used Reiner for years.....since we bought our house. Nothing but top notch service, and the technicians that come to the house are always top notch! I ONLY recommend Reiner. Our service this year was performed by Mike, who has been here before and always does a great job. You will never regret using Reiner!!!
Both technicians did a fine job.
He was amazing and extremely patient with the level of service the boiler needed.
Great technician Amir. Knowledgeable about system fixed issue correctly.
Wondering which company should install your heating and air conditioning system? The answer is Reiner Group. Our heating system died in this cold weather! Reiner was able to give us a quote, take measurements, order equipment and completely install a new system within 3 days!! AMAZING!! Ivan S., Camillo S., Mario…
Great service thank you
I did not have heat. I called Reiner and the technicians came within an hour. They identified the problem, fixed it and then tested to make sure the system was operational. Professional. Courteous. I am glad I purchased the service contract.
He was upset helpful!
Every aspect of job fantastic...from original call for estimate, scheduling, feedback, and the install of a new home boiler..A+ at every step. Job meticulous, clean and technicians excellent, gracious, talented...very, very impressive!! THANKS!!
Did efficient job. Answered all questions we had.
Noell M & Sam C arrived in the scheduled window and diagnosed the problem. They explained that I needed a new transformer. They had one on the truck and quoted me a fee. They did the repair work and then tested the system. The heat was working once again. They could not have been nicer and got the work done…
Great professional service
Great experience!
It was a pleasure working w/ Michael. True professional and explained our system so a homeowner understands. Been working with Reiner for over 20 years. Thank you.
Over the years we have had 6 furnace/air handlers installed / replaced by Reiner. Not the cheapest and limited hours for routine visits ( no nights or weekends which is hard cause we both work) but always professional and reliable and they stand behind their work. At the end of the day cheaper to invest up front for…
As a long time customer, I highly recommend using Reiner. I recently replaced an old furnace and the Reiner engineer did a great job. Gave me advice on which system would be the best replacement, and helped me figure out the best way to pay for it. Jose and Roy arrived to do the install right on time and were very…
Very polite and on time
This is the fifth time Christian was my technician. He was great all five times!
Very polite and professional team. Worked clean and respectful of the house . Would reccomend to anyone.
Great professional service, on time, informative with any questions concerning the efficiency of the units performance during operation.
Always friendly, on time, & professional! Quality service. My heating and a/c units have been running with very few issues for the last 15 years! Reiner installed & services.
Pleasant and efficient.
Chris is excellent. He knows our system and our house! Top review
Mike did a fabulous job diagnosing the problem with our furnace and fixing it. We now have a nice toasty warm home again. Mike was professional, courteous and informative. It was a pleasure watching him do his job in a friendly and timely manner. If our system needs attention in the future, Please send us Mike C! Thank-you, BG
Came on time and performed service. technician was very courteous and answered all questions.
Great service very professional thank you
Each person we dealt with in replacing a broken heater was friendly, polite and had great work ethics. The job was done in a timely manner and the clean up was excellent.
Reiner was very helpful in diagnosing and repairing my furnace. Tom did a terrific job and answered all my questions. He and Reiner are on my list for any future needs in heating and AC.
We have been using Reiner group for over 50yrears at our home and business. There pricing is in line with their competitors, but there response time and service is second to none. I believe them to be the best at their craft. I would highly recommend them to do any heating and air conditioning you need,home or office.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 771 | $37–$295 |
| A/C system maintenance | 418 | $39–$393 |
| Heating system maintenance | 284 | $39–$251 |
| Install AC | 258 | $1.4k–$3.2k |
| Heating system installation | 198 | $1.4k–$2.8k |
| HVAC system repair | 139 | $205–$933 |
| A/C system repair | 124 | $209–$786 |
| Heating system repair | 97 | $166–$1.2k |
