How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%99+14Replies to reviews 7%83+5.9Craft & service penalty95−0.5Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREReiner Group, Inc.
Fair Lawn, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 3,594 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Reiner Group, Inc. for 8 kinds of job.
Reiner Group, Inc. for install AC
Clear ✕All 260 Google reviews tagged “Install AC” · showing 20
The crew arrived on time, and finished in one day. Once installed, they made sure everything was cleaned up and that we understood the new controls. Couldn't have asked for better service from the estimate to job completion. Thanks!
Noel did the final inspection on our new AC system which was installed recently. He was very personable and professional and gave me a detailed explanation of of our new system. We have been a customer for many years and have always had excellent service and would highly recommend Reiner
Great people to work with. Polite, courteous, knowledgeable. The whole company was an example of great customer service!!!
We have worked with Rich Sellitto three times now and each time he has provided us with AC systems that have met all our needs. He responds quickly to inquiries, is punctual and is resents Reiner very professionally. We have no hesitation in giving Rich a 5-star rating.
Excellent install, the team was thorough, professional and well organized. Highly recommended.
I highly recommend The Reiner Group. They are clean, professional, and punctual. The technicians were friendly and explained everything so the lay person could understand. Their prices are fair and honest.
Our old AC died and we hired Reiner to install the replacement. They did a fantastic job all around. Every single person was knowledgeable and a pleasure to deal with. Quick response times and answered every question we had. Anthony and his team were incredible and took the time to explain everything they were…
Reiner Group has been to our house a few times to kickstart our very old AC unit. They just wrapped up a project to install four split unit air conditioners in our home. Everything was seamless from scheduling through the install. The guys who did the install were fantastic. They were friendly, polite,…
Rob was very professional. You could tell he knew what he was doing .Explained everything.He is a great asset to Reiner
The Best!!!!!
Ed, Tom, Pat, Chris, and Paul were absolute professionals in their craft from start to finish. They were kind, patient, and hardworking in their service. I could not have asked for a better and more reliable crew. They are genuinely good people, and I wholeheartedly recommend them for any HVAC needs.
I want to extend my deepest gratitude to Jordy for his incredible support throughout this entire process. He was always there to answer our concerns with so much patience and kindness, making a stressful situation feel completely manageable. Camilo is truly amazing. In the middle of an unprecedented heat wave, he…
I have had a maintenance agreement for 22 years with Reiner. Time to replace AC unit. All the employees are professional. The AC employees today were wonderful. I live in a area were all the homes were built the same year. The AC units are the end of lives. My neighbors wait two weeks for replacements. Not…
Service tech fixed everything.
I thought that the work and professionalism of their team was outstanding. Installation was excellent, clean up was excellent and their team was pleasant to deal with.
Great experience
Ed and his associates were here for 2 days installing our split air systems. We couldn’t say enough about their work. They explained what they were going to do and made sure the area was protected and cleaned up at the end of the day. When the work was complete they explained how the system worked and how the remotes were used.
The Reiner team demonstrated a high level of professionalism throughout the AC installation. They were consistently organized, responsive and communicated clearly throughout. Their attention to detail and commitment to delivering a positive experience was evident at every stage, contributing to a well-executed outcome. Thank you for your great work!
We were very impressed with our whole experience with Reiner. Very professional from the estimate, planning and installation. You pay for what you get, and Reiner is worth every cent.
The AC installation job went flawless and Mike, Jose and Nick did a great job.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 771 | $37–$295 |
| A/C system maintenance | 418 | $39–$393 |
| Heating system maintenance | 284 | $39–$251 |
| Install AC | 258 | $1.4k–$3.2k |
| Heating system installation | 198 | $1.4k–$2.8k |
| HVAC system repair | 139 | $205–$933 |
| A/C system repair | 124 | $209–$786 |
| Heating system repair | 97 | $166–$1.2k |
