How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%99+14Replies to reviews 7%83+5.9Craft & service penalty95−0.5Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREReiner Group, Inc.
Fair Lawn, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 3,594 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Reiner Group, Inc. for 8 kinds of job.
Reiner Group, Inc. for install AC
Clear ✕All 260 Google reviews tagged “Install AC” · showing 100
The crew arrived on time, and finished in one day. Once installed, they made sure everything was cleaned up and that we understood the new controls. Couldn't have asked for better service from the estimate to job completion. Thanks!
Noel did the final inspection on our new AC system which was installed recently. He was very personable and professional and gave me a detailed explanation of of our new system. We have been a customer for many years and have always had excellent service and would highly recommend Reiner
Great people to work with. Polite, courteous, knowledgeable. The whole company was an example of great customer service!!!
We have worked with Rich Sellitto three times now and each time he has provided us with AC systems that have met all our needs. He responds quickly to inquiries, is punctual and is resents Reiner very professionally. We have no hesitation in giving Rich a 5-star rating.
Excellent install, the team was thorough, professional and well organized. Highly recommended.
I highly recommend The Reiner Group. They are clean, professional, and punctual. The technicians were friendly and explained everything so the lay person could understand. Their prices are fair and honest.
Our old AC died and we hired Reiner to install the replacement. They did a fantastic job all around. Every single person was knowledgeable and a pleasure to deal with. Quick response times and answered every question we had. Anthony and his team were incredible and took the time to explain everything they were…
Reiner Group has been to our house a few times to kickstart our very old AC unit. They just wrapped up a project to install four split unit air conditioners in our home. Everything was seamless from scheduling through the install. The guys who did the install were fantastic. They were friendly, polite,…
Rob was very professional. You could tell he knew what he was doing .Explained everything.He is a great asset to Reiner
The Best!!!!!
Ed, Tom, Pat, Chris, and Paul were absolute professionals in their craft from start to finish. They were kind, patient, and hardworking in their service. I could not have asked for a better and more reliable crew. They are genuinely good people, and I wholeheartedly recommend them for any HVAC needs.
I want to extend my deepest gratitude to Jordy for his incredible support throughout this entire process. He was always there to answer our concerns with so much patience and kindness, making a stressful situation feel completely manageable. Camilo is truly amazing. In the middle of an unprecedented heat wave, he…
I have had a maintenance agreement for 22 years with Reiner. Time to replace AC unit. All the employees are professional. The AC employees today were wonderful. I live in a area were all the homes were built the same year. The AC units are the end of lives. My neighbors wait two weeks for replacements. Not…
Service tech fixed everything.
I thought that the work and professionalism of their team was outstanding. Installation was excellent, clean up was excellent and their team was pleasant to deal with.
Great experience
Ed and his associates were here for 2 days installing our split air systems. We couldn’t say enough about their work. They explained what they were going to do and made sure the area was protected and cleaned up at the end of the day. When the work was complete they explained how the system worked and how the remotes were used.
The Reiner team demonstrated a high level of professionalism throughout the AC installation. They were consistently organized, responsive and communicated clearly throughout. Their attention to detail and commitment to delivering a positive experience was evident at every stage, contributing to a well-executed outcome. Thank you for your great work!
We were very impressed with our whole experience with Reiner. Very professional from the estimate, planning and installation. You pay for what you get, and Reiner is worth every cent.
The AC installation job went flawless and Mike, Jose and Nick did a great job.
I just had a new A/C system installed at my home, and I couldn’t be happier with the experience. My estimator, Jordy S., listened to all of my questions and concerns, was prompt in getting back to me, and quickly got everything set up for install. The installation crew- Anthony G., Chris C., Connor S., John M., and…
Masami Y was our service technician and he was prompt, extremely respectful of our home and explained every step of his servicing including providing us with recommendations for our future services. I 100% would recommend servicing your HVAC system to avoid a litney of issues that can cause costly repairs… and…
Reiner can't be beat- on time, clean, and professional!
Ken was extremely thorough when offering all my options for replacing my HVAC system. He has a tremendous wealth of knowledge and experience.
Very cooperative courteous and efficient
The team was professional, knowledgeable and efficient from estimate to completion. Really pleasant experience working with Reiner team.
Everyone did an outstanding job - professional, clean, told us what they were going to do and made a not-so-easy job work out fine. It was really a great experience! Thanks for the installation.
Excellent,professional installation staff The employees are the most important part of me doing business again and making recommendations !!
Reiner is the best. Rich, thank you for your guidance on helping me get the new single zone AC installed. The installation crew were extremely professional, polite, courteous and sensitive to the expensive equipment in my studio; careful not to damage anything and clean up afterward. I can’t say enough good things.…
Amazing work and technicians
Guys did a great job on install of my furnace. They even left my home neat and clean after the job was done. They were very professional and was pleased with all their work.
I just concluded my appraisal with Peter Ten Kate from the Reiner Group Inc. He offered to stop by well after hours to accommodate my work schedule. I found his approach straightforward, honest and fair. I was comfortable with my quote and assured by the fact that Reiner had installed my existing AC System and it…
Tom is a great serviceman and goes above and beyond in his effort and personable expertise. I am totally confident that my heat and AC systems are being well maintained.
Excellent installation of a pair of quality Lennox a/c units.
Good quality work. Professional. Knowledgeable. Helpful.
Great guys! Did amazing job!
Great service all around. Went over and above .
We have used Reiner for years.....since we bought our house. Nothing but top notch service, and the technicians that come to the house are always top notch! I ONLY recommend Reiner. Our service this year was performed by Mike, who has been here before and always does a great job. You will never regret using Reiner!!!
Always a great experience
I recently had Reiner Group install a new HVAC system, upgrade my electric panel, and replace my water heater, and my experience was consistently positive from start to finish. Everyone was on time every single day, which I truly appreciated. From the first person (Rich) I met during the estimate, to the…
Wondering which company should install your heating and air conditioning system? The answer is Reiner Group. Our heating system died in this cold weather! Reiner was able to give us a quote, take measurements, order equipment and completely install a new system within 3 days!! AMAZING!! Ivan S., Camillo S., Mario…
In September I used Reiner Group for the full removal of my old HVAC system and the installation of a new one, and I could not be happier with the entire process. The level of professionalism and expertise displayed by every single person involved was outstanding. The process began with Rob C., who handled the…
The techs were awesome. They were super nice and did very professional and clean work. Thank you for the great service
Peter, Chris, Anthony, Shane, Connor and Esteban did a great job advising, explaining, measuring and replacing our old furnace and AC.
The team that came in to do the install on our ductless AC was outstanding. Knew exactly what they were doing and made great recommendations along the way. Very professional and courteous. Couldn't be happier with the experience. I highly recommend them and will use again if we need more work done.
Excellent service! I’m really impressed! The 3 guys who came to give me a new heater and A/C unit were excellent workers and nice. Ken is such a great guy! He really cares.
The crew was extremely professional. Anthony the crew leader was very professional in handling his coworkers by asking if all was ok and if they needed help or had any questions. His coworkers were also very professional with their tasks on the installation they were responsible for. The overall job was clean and no…
Reiner and the full team did a great job on by two-zone mini split installation. A job that I figured would take at least two days was completely finished in one day. They executed well, made smart decisions on the job (adding a separate condensate line that wasn’t originally planned) that benefited the project, and…
It was a pleasure working w/ Michael. True professional and explained our system so a homeowner understands. Been working with Reiner for over 20 years. Thank you.
Great from start to finish. Knowledgeable, friendly and great. Ken L knows his stuff and the installers, Ivan, Anthony, and Thomas--were excellent all around!
We had a full removal of our old system and a new system completely installed. They are Very knowledgeable and professional. Chris laid out a nice plan and the team executed. They didn't leave until we were comfortable and our questions were asked.
The technician came within the scheduled time period, was courteous and professional. He did the required maintenance, and left the site in good condition.
Excelente trabajo! Muy responsables, puntuales y los trabajadores muy profesionales.
Have had a contract with Reiner since moving into our home in 2018. They have had our back when needed with everything from routine mainenance to replacing an entire AC unit. Reasonably priced and the highest quality work. The best.
Helpful and fast service through and through
These courteous and professional experts provided AAA+ service. They cared for my home like it was their home. This all starts from the leadership of the Reiner company. Reiner is the standard in their field. If you want the best, call Reiner! Thomas J Henion
Unable to schedule appointment except once a month availability for maintenance Expensive maintenance plan for quality of service
Excellent service as always. This is the 4th project we've completed with Reiner and each time the level of knowledge and professionalism has been first rate. Highly recommend.
Professional and attentive. Grateful for their service.
We were very pleased with the professionalism and expertise shown during our heating system check up. The worker was friendly and made sure that we were satisfied and encouraged questions.
The team was efficient, neat and quiet.. a great job
Reiner is a great company. We purchased our whole-home AC system from them a few years back and they expertly and perfectly installed it. We also have them do an annual checkup on the system to keep it running at its best. The technician that was sent this year was Boris and he is someone I would welcome back any…
For over 35 years Reiner has consistently provided excellent service. Their representatives for heating and A/C services are on time, courteous, and highly professional in their work. THE BEST!
A few days ago, Boris S. from Reiner Group came to do Spring maintenance on my 2022 Lennox H/Vac system. I have come to expect friendly and professional service from Reiner technicians and Boris S. did not disappoint. He worked efficiently through the Spring maintenance checklist, including installation of a new…
I have used Reiner Group for years, and have only good things to say about them! They have installed my first furnace, when we changed from oil to gas, our central air conditioning, and now this new furnace. They are thorough, neat, courteous, you couldn't ask for better! Thank you Rich Sellitto, Brett, Ivan, and…
Great company for HVAC install and maintenance. They putt in a full Lennox system a few years back and have continued to maintain my HVAC system without fail. Amazing customer service and attention to detail.
A friend recommended Reiner Group to me and I’m so glad they did. I needed to replace my AC system and they did a great job! Everyone I dealt with was punctual, considerate, professional and very neat! I’ve also had a heating problem in my family room since my home was built and Reiner HVAC Engineer Ken Lake…
Everyone was professional , polite, and respectful and took the time to explain all features of our new system, we highly recommend them
Roy handled all AC & Heat Pump Split units, along with Generac/Honeywell generator installation & maintenance, steam boiler maintenance and all 200 Amp electrical service including the auto transfer switches and the load shedding switches for the Heat Pumps Needless to say Roy and his team have always done an…
Great Professional Service, we use Reiner Group on our commercial building and our home. I would recommend them to you.
I've used Reiner twice now, for a full boiler replacement and now air handler replacement. Reiner was very quick to schedule a maintenance visit and upon identifying the issue very quick to recommend both a repair and replacement solution. They were on time, knowledgable, and very hard working on site. The crew was…
I was very impressed with the professionality of everyone involved. From beginning to end, everyone showed up exactly when they said they would, and acted with courtesy to me/family, and treated my property with respect. Work was performed on the hottest day of the month and they didn't leave until it was working properly.
Excellent and professional service He’s and excellent representative for an excellent firm
Crew was great, gave detailed information and we're friendly. Super easy to work with and would highly recommend.
All good, very thorough, very professional, very helpful!
Professional, courteous employees and totally trustworthy. Been dealing with Reiner for many years as they have been operating in my area for as long as I can recall. Wouldn’t have used anybody else for replacing my AC.
Awesome experience. From sales to completed installation. The entire team was very professional and took pride in their work. The project was organized and implemented just as described.
The crew was awesome! Very punctual and professional, loved the fact they cleaned up every step of the way. Answered any questions/concerns I may of had, I will definitely use them for future service calls and highly recommend this company to fellow neighbors ! BTW I just used my A/C for the 1st time today and it's super quiet love it already!
I replaced the house's central AC with Reiner last week of July, 2023. Everyone did a great job. Thanks to Roy for providing the answers to my many questions and for being very timely. The installation was done on the scheduled day. The crew was very friendly, worked through the hot day and completed the job a bit…
I have been dealing with Reiner on a professional level as a home service contractor myself. When it came time to install central ac in my own home the thought didn't cross my mind to call anywhere else. They exceeded my expectations with their top notch service, expertise and quality of installation. I would highly recommend this company
Timely professional and courteous.
Christopher was extremely helpful, polite and professionally friendly. I will request him for all future service/maintenance appointments. 👌
The men (Joe T., Connor S., Nick S., Justin R., and Rob C. were exceptionally professional, courteous and friendly. Would highly recommend!!
Rich was punctual, knowledgeable and professional. I called to request an estimate at about 9:30 a. m. and he arrived at 10:15 a.m ! Highly recommended.
The entire team was extremely polite, did amazing job installing the new furnace and AC and great job cleaning up. The equipment and installation looks absolutely beautiful and works great! They should be proud of their workmanship!
These guys are phenomenal and I hope I see these gentlemen on all my Reiner jobs at my house. They are the most professional group of contractors I’ve ever used. Amazing and friendly.
REINER has been servicing our furnace & AC for a long time. It is easy to get an appointment and their maintenance staff is excellent, that is why we rate them as a 5 Star. A supervisor came with 2 new technicians (Donato & Chris) and they did a nice job getting our equipment ready for the summer. The employees…
Replaced AC system with new one! Old one no longer working properly. Repair crew were very good! Anthony, Justin and the rest of the group!!
The team from Reiner were very proffesional. They got work on the project without any disruption to the household. They cleaned up after they were done and walked me through everthing once they completed. I would recommend Reiner to anybody needing AC work.
Really good experience with Reiner. Highly professional and straightforward in their work.
Amazing! Very professional crew! Very convenient payment plan! Thank you!
We had to replace four AC units in a complicated attic configuration. Reiner did the job seamlessly. The guys were professional, wore shoe covers and completed the job quickly. Solid company. They came back again when my radiant heat went awry.
These people are amazing. They were always here on time and always concerned with our satisfaction. We could not have asked for more. They were very respectful of us and our home. Their work and work ethic is excellent. We would definitely use them again.
Wonderful crew who did a great job, very professional and got the job done in an efficient manner. Would definitely recommend this business to others!
Interaction with Mike Tolsma and Sales Rep, Phil Longo, has been outstanding. Ken C, my plumber, is terrific. Knowledgeable, efficient and honest. Ken did an emergency installation of a 50 gal hot water heater that was perfect. This group is a class act. From the office staff to the frontline workers.
Came on time. 4 technicians worked as a team and they finished the job very efficiently. Very professional and personable. Had to call Reiner for repair. They were very responsive. Boris came and found that a transit was blown and replaced it. He the motor was also seized. He was able to free it but said that he…
All around was fantastic to work with, from the moment we called with a problem everyone was polite and came when they said. Install crew was extremely neat and got the job done. Highly recommend using this company.
Outstanding workmanship. The guys were on time and worked hard to finish on time. Very friendly and explained everything. The best experience I have ever had with contractors.
Furnace replaced. Crew arrived on time and worked diligently. Finished installation by 1:30 p.m. Moved back furniture that was initially shifted to gain access to basement. Great job by all. And they endured my dog's constant barking without complaint.
Very professional, respectful, and friendly. They considered and made changes to the original plan for placement of unit. The process was much easier than I expected. Thx
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 771 | $37–$295 |
| A/C system maintenance | 418 | $39–$393 |
| Heating system maintenance | 284 | $39–$251 |
| Install AC | 258 | $1.4k–$3.2k |
| Heating system installation | 198 | $1.4k–$2.8k |
| HVAC system repair | 139 | $205–$933 |
| A/C system repair | 124 | $209–$786 |
| Heating system repair | 97 | $166–$1.2k |
