How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%99+14Replies to reviews 7%83+5.9Craft & service penalty95−0.5Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREReiner Group, Inc.
Fair Lawn, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 3,594 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Reiner Group, Inc. for 8 kinds of job.
Reiner Group, Inc. for install thermostat
Clear ✕All 91 Google reviews tagged “Install thermostat” · showing 60
Paul A. at the Reiner Group is one of the most caring and understanding humans I've ever encountered. My elderly mother, who lives alone, needed a new boiler quickly. Paul realized the urgency, and proceeded to make the entire process as fast, stress-free, and stream-lined as possible. The amount of compassion he…
I have the maintenance plan for a few years now, and the technicians have all been great. Had to have the furnace replaced. My initial contact and subsequent service techs were professional and careful in removing and then installing the furnace. Outstanding job, thank you!
Progressional, Efficient, Friendly
The Best!!!!!
The S30 thermostat controller for my Lennox Signature Series air conditioning system required replacement after 9 years of reliable service. Reiner Group expertly performed diagnostics and replaced the t-stat controller with the newer S40 model.Thomas I. had the installation and programming complete and operational…
Very cooperative courteous and efficient
Michael and his great team were very professional and respectful. They have exerted so much attention, skills, and effort to address the project as well as the existing problem that would have created a worst problem if not for their awareness and expertise. Michael and his team are big assets in your company and…
Great guys! Did amazing job!
Always a great experience
I recently had Reiner Group install a new HVAC system, upgrade my electric panel, and replace my water heater, and my experience was consistently positive from start to finish. Everyone was on time every single day, which I truly appreciated. From the first person (Rich) I met during the estimate, to the…
Very professional and responsible team
Very helpful sales person (Rich) and an excellent installation crew. Did everything we needed and put in extra effort to bleed our very challenging radiators. I highly recommend Reiner. Thanks guys!
I installed the new high-efficiency, furnace/tankless water heater combo unit with Reiner, recommended by a neighbor who did the same. Everything went smoothly and they were very effective with scheduling, communication, and paperwork. The crew (Chris and others) that installed the system spent two full days…
The crew was extremely professional. Anthony the crew leader was very professional in handling his coworkers by asking if all was ok and if they needed help or had any questions. His coworkers were also very professional with their tasks on the installation they were responsible for. The overall job was clean and no…
We had a full removal of our old system and a new system completely installed. They are Very knowledgeable and professional. Chris laid out a nice plan and the team executed. They didn't leave until we were comfortable and our questions were asked.
Great job done. The crew were clean, detailed, and organized. Extremely happy with the work.
As a long time customer, I highly recommend using Reiner. I recently replaced an old furnace and the Reiner engineer did a great job. Gave me advice on which system would be the best replacement, and helped me figure out the best way to pay for it. Jose and Roy arrived to do the install right on time and were very…
All services were done in a timely fashion. When finished everything was neat and clean like they were never here. Very reliable.
Professional and attentive. Grateful for their service.
We were very pleased with the professionalism and expertise shown during our heating system check up. The worker was friendly and made sure that we were satisfied and encouraged questions.
I have used Reiner Group for years, and have only good things to say about them! They have installed my first furnace, when we changed from oil to gas, our central air conditioning, and now this new furnace. They are thorough, neat, courteous, you couldn't ask for better! Thank you Rich Sellitto, Brett, Ivan, and…
This was for the conversion of my furnace from oil to gas and the installation of a heat pump. Reiner was clear in their estimate and about the things that needed to happen before they could start. The work began on time and finished within the time period they estimated. The crew was polite and responsive, and so…
Today, I had my furnace service for its annual tune up and I was very pleased with the service and professionalism and punctuality of Mr. Eric. I hope the following year he could service my furnace. Reiner is the company to go for peace of mind with your HVAC system.
Very educated service people. Very nice, very informative, very easy to understand explanations of how things work.
Great service very professional thank you
Great Professional Service, we use Reiner Group on our commercial building and our home. I would recommend them to you.
Excellent and professional service He’s and excellent representative for an excellent firm
All good, very thorough, very professional, very helpful!
REINER has been servicing our furnace & AC for a long time. It is easy to get an appointment and their maintenance staff is excellent, that is why we rate them as a 5 Star. A supervisor came with 2 new technicians (Donato & Chris) and they did a nice job getting our equipment ready for the summer. The employees…
These people are amazing. They were always here on time and always concerned with our satisfaction. We could not have asked for more. They were very respectful of us and our home. Their work and work ethic is excellent. We would definitely use them again.
Wonderful crew who did a great job, very professional and got the job done in an efficient manner. Would definitely recommend this business to others!
they installed a new oil burning system...very satisfied with service.
From start with Glenn the salesperson to Mario, to Luis their services were impeccable. I am so pleased with their professional and knowledgeable expertise. I am so impressed with all of them. You are so fortunate to have them as employees. They really make your company SHINE.
Drew was awesome, very professional and knowledgeable.
Get fast quality installation experienced friendly workers great system very satisfied customer thank you !!! Karen
Reiner did an outstanding job. Peter was responsive on Christmas, Mike Z came out on Christmas, the install crew efficient and installed to perfection. Thank you Team Reiner.
Rich Sellitto with the Reiner HVAC team provided prompt, professional and friendly service in scoping and installing my new HVAC system. Would highly recommend his services.
December 2022: This whole process was a delight. They called and set up a time for the salesman, Pete Ten Kate, to come evaluate what needs replacing and began getting estimates. We moved into a previously foreclosed home that we learned early on was built largely by the previous owners friends, and rarely, if ever,…
Our building has 11 furnaces & AC units. Reiner keeps them operating in tip-top shape. When the units reach the end of their usefulness...Reiner replaces them efficiently. Every technician I've met from Reiner has been professional and knowledgeable.
! knowledgeable! knowledgable and ....quality ,quality ,Quality
Been using Reiner for years. Clean install, system works great. Will continue to use them.
Great experience and very professional
My experience with Reiner Group was one of the most positive service experiences I have ever encountered as a homeowner. Learning that my entire heating system needed to be replaced was a scary prospect but from the first phone call the office staff was comforting and my first meeting with Pete T, made me feel at…
Efficient and respectful replacement of a 60 year old system. They were on time and did a great job as expected. We also had an HVAC system replacement over the winter - equally reliable. Experts in the field for sure!
The crew was on time, polite and professional.
Very punctual Very patient in explaining the process, very helpful in the paperwork and financial process Very polite and professional in work that was done
This company is fantastic! They replaced our central air system and installed an additional unit in our basement. When I called them they connected me with sales, sent an engineer over the next day to determine the details of the install and equipment needed, then sent a very experienced team to do the work. They…
I have been using Reiner for more than 20 years with my first installation of central AC and heat and most recently in 2022 installing a mini split. Very happy with this company and their employees.
The workers arrived on time, were professional, courteous and efficient. The work was meticulously completed and the foreman explained my new system and its needs to me. They used dropcloths, cleaned their work area and were almost undetectable in my house, despite being on site most of the day. I recommend them…
During annual a/c maintenance a problem was identified. The response was immediate. Rich Sellito assessed the situation and proposed a reasonable solution and sent a proposal. He coordinated and expedited the replacement of the unit ASAP. He personally followed up on each stage. He was awesome!
We have been dealing with Reiner for 20 years when they installed our first a/c unit. All workers were very professional and pleasant. Our installation went smoothly with no issues and we appreciate how neat and clean they worked. Looking forward to another 20 years of quality service.
Very clean, polite, professional, knowledgeable and respectful. 100% would have them back for work and would recommend them to anyone. Thorough explanation of all work done and how to change/maintain filters and how to work thermostat.
We selected the Reiner Group because they have maintained our HVAC system for many years. We were pleased with the quality of service they provided! Our heating system was recently replaced by Jose Y., Peter P., and Nick S. The team arrived on time and work diligently through the day. We found these technicians to…
This company came to our aid the day we called and came the very next day with installation. This kind of service is the way every business should be run. I can’t thank them enough for getting our heat back in one day. This a a gold star operation. I highly recommend them to everyone!! Top notch from estimate to installation!!
Rich Sellitto was an amazing guide in replacing our boiler and making informed choices on how we should properly approach the big project. Jose and Marvin, who installed the boiler and serviced our radiators were kind, respectful and professional, and went the extra mile to show me how to maintain our boiler for…
I have used Reiner for over 25 years. The process has been highly professional from sales to install to service. It’s great to work with a people and a business you can trust.
The guys at Reiner were a pleasure to deal with, starting with our salesman Pete, who answered all of our questions and thoroughly explained all of our options. The four installers were incredibly courteous, professional and were able to get our old clunker out and our shiny new unit in in about 5 hours. Would…
Everyone employed by Reiner Group were very courteous & answered any questions that I had. I would recommend them to other people.
This is the first time I used this company. The installation crew showed up on time. They were neat & professional, answered every question I had and addressed all my concerns. They cleaned up everything (which was probably more then usual since the install was done the day after Ida) I would definitely…
The Reiner residential installation team was professional, friendly, and efficient in their work. In addition to getting the job done well, the team patiently took the time necessary to help me understand everything I asked about. Ed, Anthony, Pete, Drew, and Carlos — thank you for a great experience and for getting our new HVAC system running smoothly!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 771 | $37–$295 |
| A/C system maintenance | 418 | $39–$393 |
| Heating system maintenance | 284 | $39–$251 |
| Install AC | 258 | $1.4k–$3.2k |
| Heating system installation | 198 | $1.4k–$2.8k |
| HVAC system repair | 139 | $205–$933 |
| A/C system repair | 124 | $209–$786 |
| Heating system repair | 97 | $166–$1.2k |
