How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%99+14Replies to reviews 7%83+5.9Craft & service penalty95−0.5Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREReiner Group, Inc.
Fair Lawn, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 3,594 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Reiner Group, Inc. for 8 kinds of job.
Reiner Group, Inc. for repair HVAC
Clear ✕All 42 Google reviews tagged “Repair HVAC”
I have had a maintenance agreement for 22 years with Reiner. Time to replace AC unit. All the employees are professional. The AC employees today were wonderful. I live in a area were all the homes were built the same year. The AC units are the end of lives. My neighbors wait two weeks for replacements. Not…
Service tech fixed everything.
It was a pleasure working w/ Michael. True professional and explained our system so a homeowner understands. Been working with Reiner for over 20 years. Thank you.
Ivan, Mike, Lenny and Omar were all punctual, knowledgeable and professional. After a previous team from Reiner identified the issue was a bad evap coil, they still confirmed pressure test results before beginning work. The team worked efficiently dividing tasks to complete the replacement in an expedient way.…
The technician came within the scheduled time period, was courteous and professional. He did the required maintenance, and left the site in good condition.
Rene was Outstanding and explained the issues very clearly. I appreciated his level of service.
Very good work thankyou for coming and saving our unit thankyou very much I do not know the person who came to our home at 304 Glen ave Palisadespark nj thankyou very much!!
Christian from Reiner was knowledgeable, professional and did a fabulous job servicing my air conditioner
As a long time customer, I highly recommend using Reiner. I recently replaced an old furnace and the Reiner engineer did a great job. Gave me advice on which system would be the best replacement, and helped me figure out the best way to pay for it. Jose and Roy arrived to do the install right on time and were very…
All services were done in a timely fashion. When finished everything was neat and clean like they were never here. Very reliable.
Edgar was very professional, respectful and knowledgeable about the system as he was inspecting
Jimmy, who just finished servicing our AC unit was excellent in all respects. He was friendly, efficient, careful and knew exactly what he was doing. If we ever have a problem, we would be delighted to have him back again.
Reiner is a great company. We purchased our whole-home AC system from them a few years back and they expertly and perfectly installed it. We also have them do an annual checkup on the system to keep it running at its best. The technician that was sent this year was Boris and he is someone I would welcome back any…
I've used Reiner twice now, for a full boiler replacement and now air handler replacement. Reiner was very quick to schedule a maintenance visit and upon identifying the issue very quick to recommend both a repair and replacement solution. They were on time, knowledgable, and very hard working on site. The crew was…
Excellent and professional service He’s and excellent representative for an excellent firm
The workers showed up on time. Ivan, Joe T, Connor M, Mark E, Mike M were extremely polite, professional and very hard working. They explained what they were going to do and worked together as a team. All were polite when I asked them questions. Prior to leaving they made sure the basement was clean. Roy H…
Rich Sellito, Sales, did a stellar job of scoping the job , answering all questions & following the quality installation from start to finish. I highly recommend Rich & the entire Reiner team. Thanks, Ed Wolynic
Christian was personable, nice, professional and got the job done! Now we need a followup visit to finish the rest of the job. The last serviceman needed to let Christian know what he needed for this house so he could come prepared with another person. That's not Christian's fault at all. He was great!
The tech, Noel, quickly diagnosed the problem and was able to fix the issue. He was courteous and experienced which made the service call stress free. He had a positive attitude despite the after hours emergency service call on a Friday evening. Thanks again.
Noel diagnosed the problem quickly and got the unit up and running. He was pleasant and professional. An outstanding addition to the Reiner Team.
Great service! Always professional and thorough. Thank you!
Anthony G and Connor M are professional, efficient, punctual, and polite. Really nice guys. Rich S has been our salesperson for many years and has always been professional and responsive to our needs. Reiner really has a highly capable staff.
Service man showed up on time. Was courteous and professional. Found the problem quick and knew just what to do. Had parts on truck. Made repairs quickly and tested. Explained what was as the problem and what repairs were made. Cleaned up work area nicely. Will definitely call them again next time.
I first contacted Reiner to fix a leak in our furnace. One of Reiner's competitors had previously quoted me $900 to replace a gasket. The Reiner repairman fixed the problem by tightening some bolts for the cost of a service call (approximately $200). I subsequently accepted a proposal from Reiner to replace our…
December 2022: This whole process was a delight. They called and set up a time for the salesman, Pete Ten Kate, to come evaluate what needs replacing and began getting estimates. We moved into a previously foreclosed home that we learned early on was built largely by the previous owners friends, and rarely, if ever,…
Our building has 11 furnaces & AC units. Reiner keeps them operating in tip-top shape. When the units reach the end of their usefulness...Reiner replaces them efficiently. Every technician I've met from Reiner has been professional and knowledgeable.
Excellent service provided by Noel
Extremely professional and honest. The coil in an install 4 years ago was faulty. Repaired under warranty without issue. Reiner handled everything. Go elsewhere at your own peril.
We've been using Reiner for heating and A/C systems for decades! Our old boiler was no longer working and Rich did a great job helping us size up our replacement and getting it installed quickly. The guys on the job were friendly and professional. Definitely recommend!
We recently purchased our home and had a few issues to work thru. Reiner provided us with a quick appointment, and the serviceman, KEVIN, was extremely professional and knowledgeable.
Have used Reiner for years and always had a good experience with their service. Quality work and experienced techs.
I'm so glad I chose Reiner. You have an opportunity to make choices based on price and availability. It was the best decision I could have made. They entire experience with Reiner and team was outstanding, fabulous and wonderful. Everyone was professional and nice. It started with Roy who estimated the job,…
I had Reiner install my Lennox Central Air system ten years ago, they did a professional job and the system performed excellent throughout the years. Recently the system was not cooling well, I called and was greeted with a friendly and helpful person who listened to my concerns and quickly dispatched a…
Always pleased with the Reiner group service techs. They go above and beyond.
Very professional and courteous service technicians.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 771 | $37–$295 |
| A/C system maintenance | 418 | $39–$393 |
| Heating system maintenance | 284 | $39–$251 |
| Install AC | 258 | $1.4k–$3.2k |
| Heating system installation | 198 | $1.4k–$2.8k |
| HVAC system repair | 139 | $205–$933 |
| A/C system repair | 124 | $209–$786 |
| Heating system repair | 97 | $166–$1.2k |
