Marriage or relationship counselor · Marana, AZ · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%64+40.7Reliability 28%45+12.7Replies to reviews 8%100+8.2Experts Score= 62Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#33 of 40 marriage counselorsiPosition by Experts Score among all companies we track in this category. · better than 18%
4.6★★★★★52 Google reviews · 23 photos
89%five-star reviews
4.73★last 12 monthsiAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Reviewers highlight the structured Relationship Renovation program, noting its concise approach helps couples improve communication and navigate premarital or marital challenges. While many praise the empathetic counseling style and comfortable office environment, low-star feedback cites rigid scheduling practices, including full charges for missed appointments despite prior notice. Additional criticisms mention limited flexibility in the workbook-based curriculum and administrative issues such as double bookings and poor record keeping.
Google rating: 4.6 out of 5 from 52 reviews (89% five-star).
Reviews on this page: 53 Google reviews (45 with written comments).
Owner responses: the business replied to 94% of reviews.
Most recent review: October 19, 2026.
Service: Marriage Counselor serving Marana, Arizona.
Data from Google, last updated October 28, 2026.
Score profile vs other marriage counselors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Relationship RenovationMarriage Counselors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Relationship Renovation: 64/100 on this factor. Category median: 81.B
64
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Relationship Renovation: 45/100 on this factor. Category median: 75.C
45
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Relationship Renovation: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Relationship Renovation: 100/100 on this factor. Category median: 91.A
100
Bar = this company · dark tick = category median.
Star ratings
53 Google reviews we collected
4.6of 5
5 stars4789%
4 stars00%
3 stars12%
2 stars24%
1 star36%
Praise vs complaints
Phrases our text analysis found in 45 written reviews
89%praise
Praise5989%
Complaints711%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend1827%
Staff & attitude1523%
Communication1320%
Honesty & trust1218%
Quality & results69%
Speed & response12%
Price & value12%
What customers talk about
We read 45 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I would recommend Tina highly to others needing assistance and guidance to grow.”
“Miserable experience, I wish that others can avoid this and choose a better therapist.”
“She takes any kind of apprehension about the counseling process away.”
“Tina was honest, easy to talk to, empathetic, tried to make light of our situation and takes her job very seriously.”
“I would genuinely recommend Tina to anyone who is willing to do the work and grow.”
“She does an amazing job integrating proven therapy practices with the Relationship Renovation system they have developed.”
“My first experience with the poor service was returning my paperwork.”
“…nothing I could do or say seemed right and it was burning me out and FAST.…”
“It has been worth every penny.”
People customers mention
Tarah6 reviews
Said5 reviews
Tina4 reviews
Gabe3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Rroaddawg8314 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
The approach Relationship Renovation takes is concise and easy to follow and gives solid structure to the whole counseling process to help ensure results are achieved in good time. Tina was a great counselor who easily engages with her clients and displayed much empathy while also challenging them to dig deeper…
AAllen3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Tina was honest, easy to talk to, empathetic, tried to make light of our situation and takes her job very seriously. I would highly recommend.
LLizLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★
We missed our appointment to to a lay over in Dallas. Completely unavailable AND we called in to let them know. They charged us the full $200 anyway. They theropy is average anyway.
NNicholasLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
We’ve been working with Tina for a few months now. Whether you’re looking for a tuneup or need to put some serious work into your relationship, she is a truly special addition to the Tucson therapy community. Kind, compassionate and honest. She does an amazing job integrating proven therapy practices with the…
CChristina7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Even though my marriage ultimately did not work out, I am incredibly grateful that Tina was part of our journey. She was amazing throughout the counseling process and gave me tools and perspectives that I know I will carry with me moving forward.
Tina taught me so much about communication, relationships,…
TTrish8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
We are grateful 🙏 Tina to have had you to work with us on our marriage and relationship!! You made a difference and thats important for you to know!! Even though life threw me in a different direction... Im still sad our time together had to end earlier than I wanted or intended.
But none the less of course...
We…
The approach Relationship Renovation takes is concise and easy to follow and gives solid structure to the whole counseling process to help ensure results are achieved in good time. Tina was a great counselor who easily engages with her clients and displayed much empathy while also challenging them to dig deeper when necessary. A satisfying experience all around.
A
Allen Owensby3 reviewsiTotal number of Google reviews Allen has written across all businesses on Google Maps, not just this one.
My partner and I attended premarital couples counseling with Tina, and it was truly one of the best decisions we have ever made for our relationship. From the very beginning, Tina made us feel welcomed, comfortable, and completely free of judgment.
She helped us navigate meaningful conversations we didn’t even realize we needed to have, guiding us toward our own understanding. Her approach allowed us to communicate more openly, gain a deeper understanding of one another, and feel confident in the foundation we were building for our marriage.
We finished our sessions feeling so much more prepared to navigate the challenges that married life may bring, and we are incredibly grateful for the time and care Tina invested in us. I cannot recommend premarital counseling with her enough, and I find myself recommending her to my friends all the time. If you’re considering premarital counseling, I wholeheartedly encourage you to take that step. It is an investment in your relationship that is absolutely worth making!
L
LizLocal Guide · 19 reviewsiTotal number of Google reviews Liz has written across all businesses on Google Maps, not just this one.
We missed our appointment to to a lay over in Dallas. Completely unavailable AND we called in to let them know. They charged us the full $200 anyway. They theropy is average anyway.
Response from the owner · 2 weeks ago
Thank you for sharing your feedback. At Relationship Renovation Counseling Center, we take concerns about the client experience seriously and strive to provide compassionate, professional, and high-quality care to everyone who reaches out to our center.
We understand that unexpected circumstances, including travel disruptions, can be frustrating. As a practice, we maintain clear scheduling and cancellation policies to respect the time our clinicians reserve for appointments and to ensure consistency and fairness for everyone.
We also recognize that finding the right therapeutic fit is an important part of the counseling experience, and we are continually committed to providing meaningful, supportive care.
We welcome anyone with questions or concerns about our policies or their experience to contact our management team directly so we can address them privately and thoughtfully.
Warmly,
Tarah Kerwin, LMFT & EJ Kerwin, LPC
Co-Founders, Relationship Renovation Counseling Center
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NicholasLocal Guide · 11 reviewsiTotal number of Google reviews Nicholas has written across all businesses on Google Maps, not just this one.
We’ve been working with Tina for a few months now. Whether you’re looking for a tuneup or need to put some serious work into your relationship, she is a truly special addition to the Tucson therapy community. Kind, compassionate and honest. She does an amazing job integrating proven therapy practices with the Relationship Renovation system they have developed. Thank you both to Relationship Renovation and especially to Tina and helping make a great relationship even better.
Response from the owner · 3 weeks ago
Thank you so much for your kind words about Tina, she's a ROCKSTAR as you know, we feel truly grateful to have her on our staff to support individuals, families and couples to learn the skills necessary to have loving and conected relationships. Thanks again for trusting our center and our Relationship Renovation Model, we feel truly grateful.
D
Dafnhe Salcedo3 reviewsiTotal number of Google reviews Dafnhe has written across all businesses on Google Maps, not just this one.
Even though my marriage ultimately did not work out, I am incredibly grateful that Tina was part of our journey. She was amazing throughout the counseling process and gave me tools and perspectives that I know I will carry with me moving forward.
Tina taught me so much about communication, relationships, boundaries, and understanding myself. While I wish the outcome of my marriage had been different, the things I learned in counseling will absolutely be valuable in my next relationship.
I would genuinely recommend Tina to anyone who is willing to do the work and grow. She created a space where I could learn, reflect, and better understand what I want and need in a healthy relationship. I am thankful for everything she taught me and know those lessons will stay with me for years to come.
Response from the owner · 3 weeks ago
Hi Christina, thanks so much for your kind words about Tina, she is blowing it up on our google reveiws, we know how important quality care is in our business and feel so grateful you had a wonderful expereince with Tina and our center. Thanks again and we hope you have a great weekend. Tarah and EJ :)
T
Trish Trejo8 reviewsiTotal number of Google reviews Trish has written across all businesses on Google Maps, not just this one.
We are grateful 🙏 Tina to have had you to work with us on our marriage and relationship!! You made a difference and thats important for you to know!! Even though life threw me in a different direction... Im still sad our time together had to end earlier than I wanted or intended.
But none the less of course...
We thank you from our hesrts and will always wish you the best, congrats on all your successes!! But mostly thank you for what you do!!💜
Trish
Response from the owner · 3 weeks ago
Hi Trish, THANK YOU for your incredible review about Tina, we feel so appreciative and grateful for your expereince. Tarah Kerwin :)
H
Holly Baker13 reviewsiTotal number of Google reviews Holly has written across all businesses on Google Maps, not just this one.
Tina is a tremendously gifted therapist who genuinely cares. She’s smart, gentle, persuasive, mature.. She takes any kind of apprehension about the counseling process away. I would recommend Tina highly to others needing assistance and guidance to grow. The relationship renovation space is beautiful and comfortable!
Response from the owner · 4 weeks ago
Hi Holly, yes, we are so grateful for Tina, thank you so much for sharing this review and for compliments on the space, in another lifetime I think I would be an interior decorator 😂. So grateful you had such a wonderful experience and we truly feel blessed that Tina is a part of our Relationship Renovation family.🫶🫶🫶
C
Carrie Lipe1 reviewiTotal number of Google reviews Carrie has written across all businesses on Google Maps, not just this one.
Tina C was absolutely amazing at guiding me into my new, post divorce life. There was so much I wasn't aware of, so much I couldn't see, so much I didn't know how to deal with. She was positive, concise, intuitive and just wonderful in every way. I would highly recommend her to anyone!
Response from the owner · 4 weeks ago
Hi Carrie, thank you so much for sharing your review, we are so grateful to have Tina and thank you so much for trusting our Center, we’re truly grateful that you had such a positive experience 🫶 Tarah and EJ
