iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%87+21.1Value 14%92+13Replies to reviews 7%74+5.2Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#70 of 112 medical spasiPosition by Experts Score among all companies we track in this category. · better than 38%
5.0★★★★★172 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Renew MedSpa 5/5 based on 172 reviews, highlighting personalized injectable treatments like Botox, Dysport, and Jeuveau alongside laser and peeling services. Customers frequently cite thorough consultations, detailed explanations of procedures, and attentive communication as key aspects of their experience. While most feedback is positive regarding results and staff professionalism, one recurring criticism involves inconsistent service quality and outcomes due to high staff turnover, which some clients found unpredictable.
Google rating: 5.0 out of 5 from 172 reviews (98% five-star).
Reviews on this page: 172 Google reviews (156 with written comments, 3 with photos).
Owner responses: the business replied to 86% of reviews.
Most recent review: June 30, 2026.
Service: Medical Spa serving New Hope, Minnesota.
Data from Google, last updated October 25, 2026.
Score profile vs other medical spas
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Renew MedSpaMedical Spas median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Renew MedSpa: 95/100 on this factor. Category median: 95.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Renew MedSpa: 87/100 on this factor. Category median: 93.A
87
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Renew MedSpa: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Renew MedSpa: 92/100 on this factor. Category median: 100.A
92
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Renew MedSpa: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Renew MedSpa: 74/100 on this factor. Category median: 81.B
74
Bar = this company · dark tick = category median.
Star ratings
172 Google reviews we collected
5.0of 5
5 stars16998%
4 stars11%
3 stars11%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 156 written reviews
99%praise
Praise27299%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price240%
Reasonable360%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude8130%
Would recommend6022%
Quality & results5420%
Communication3111%
Speed & response218%
Price & value145%
Honesty & trust135%
What customers talk about
We read 156 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Love Renew MedSpa for their expertise in personalized Botox placement and individual recommendations for my anatomy and skin needs!”
“I would recommend people to go and check out the services available.”
“As soon as I met Julie and she explained everything so thoroughly I knew I came to the most possible best place.”
“Julie was great about explaining the process and what to expect.”
“The Jeuveau treatment was also long lasting and the results set in quickly, while also being an affordable option!”
“Julie was so friendly, knowledgeable and informative at my free consultation.”
“She’s knowledgeable about everything and honest and doesn’t pressure you and does what’s right for the customer.”
People customers mention
Julie50 reviews
Dysport15 reviews
Botox10 reviews
Jeuveau6 reviews
Eagan3 reviews
Plasma3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Renew MedSpa for 8 kinds of job. Pick one to see what they paid and said.
Rachel7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Love Renew MedSpa for their expertise in personalized Botox placement and individual recommendations for my anatomy and skin needs!
BOTOX treatments
RICKLocal Guide · 107 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Julie was so friendly, knowledgeable and informative at my free consultation. I would recommend people to go and check out the services available.
Madison2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
I would highly recommend Renew Medspa in Eagan. I first tried them out in September and got the Jeuveau Treatment. Julie was great about explaining the process and what to expect. As someone who has never gotten injectable treatments prior to this, I greatly appreciate her taking the time explain how it all works.…
Great price
Jeanne1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
I cannot say enough about Krista, Emily and all of the staff at the med spa. If you want to give yourself a treat, book a service with them. It will be the best present!
HydraFacialJUVÉDERM treatmentsMicroneedling
Wendy3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
So happy I found Julie and Renew Med Spa. The Helix CO2 & 1570 Fractional Laser in just 4 weeks I've seen great results with an obvious improvent with my fine lines, wrinkles, pigment and tightened skin. Her after care was very thorough and helpful. Looking forward to continued improvement with increased collagen…
Reasonable price
Julianne3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I get Jeuveau injections with Julie and am very pleased with the results but also the experience. Julie really makes sure to keep me informed and takes the time to explain everything and answer questions. I definitely feel like she wants me to be happy and isn’t tailoring anything to her own thoughts, ideas or…
Love Renew MedSpa for their expertise in personalized Botox placement and individual recommendations for my anatomy and skin needs!
Services: BOTOX treatments
Response from the owner · 3 months ago
Thank you so much, Rachel! We're so glad you feel seen and cared for here at our Eagan office. Personalized Botox placement tailored to your unique anatomy and skin goals is exactly what we strive for, and it means the world to know it shows. We look forward to seeing you again at Renew!
Jeri Lynne Berg2 reviewsiTotal number of Google reviews Jeri has written across all businesses on Google Maps, not just this one.
I was on the search for a reputable Med Spa as I was on a mission to to give back to my beautiful self. I came across Renew Med Spa in Eagan MN. I scheduled a consult appointment with Julie as I had an interest in Laser. As soon as I met Julie and she explained everything so thoroughly I knew I came to the most possible best place. I scheduled my appointment before leaving. I came back and received my Helix CO2 Fractional Laser treatment of my face, neck and eyes. This was first Laser experience. Julie made me feel so comfortable and her knowledge for lasers is amazing. Her bedside manners are so above and beyond. She hides nothing from you and throughly explains everything. My healing journey has been great. I today have came back for neurotoxin injections. Julie has such a gentle hand. All and all if your on the search for a Med Spa that makes you feeling comfortable and has the knowledge I suggest Renew Med Spa in Eagan. Thank you Julie!
Price assessment: Reasonable price
Services: JUVÉDERM treatments, Service not listed
Response from the owner · 7 months ago
Thank you so much for your incredibly kind words, Jeri! It truly means the world to me that you chose Renew MedSpa as part of your journey to give back to yourself. From our very first consultation, my goal was to ensure you felt informed, comfortable, and completely confident in your decision. I’m so honored that you trusted me with your first Helix CO2 laser treatment. Watching your healing journey go smoothly and seeing you return for neurotoxin treatments is the greatest compliment. Transparency, education, and patient comfort are at the heart of everything we do at Renew. I believe you deserve to understand every step of your treatment and feel fully supported throughout the process. Thank you again for your trust and for sharing your experience. It’s patients like you who make what I do so rewarding. With gratitude, Julie.
RICK REICHERTLocal Guide · 107 reviewsiTotal number of Google reviews RICK has written across all businesses on Google Maps, not just this one.
Julie was so friendly, knowledgeable and informative at my free consultation. I would recommend people to go and check out the services available.
Response from the owner · 8 months ago
Thank you so much, Rick! It was truly a pleasure meeting you. I’m glad you found the consultation helpful, and I appreciate your kind words. I’m excited about the opportunity to work with you and help you explore the services that best fit your goals!
Madison2 reviewsiTotal number of Google reviews Madison has written across all businesses on Google Maps, not just this one.
I would highly recommend Renew Medspa in Eagan. I first tried them out in September and got the Jeuveau Treatment. Julie was great about explaining the process and what to expect. As someone who has never gotten injectable treatments prior to this, I greatly appreciate her taking the time explain how it all works. The Jeuveau treatment was also long lasting and the results set in quickly, while also being an affordable option! After my second visit here, I definitely plan on coming back in the future!
Price assessment: Great price
Response from the owner · 9 months ago
Thank you so much, Madison, for your kind review and for choosing Renew MedSpa in Eagan! We’re so happy to hear that your first experience with Jeuveau injections was positive and that you felt comfortable throughout the process. Julie truly loves educating patients so you can feel confident and informed every step of the way. We’re also glad you noticed how quickly the Jeuveau results set in and how long-lasting they were. Offering effective, affordable alternatives to Botox while delivering natural-looking results is something we take pride in at Renew MedSpa. Thank you again for the recommendation and your continued trust. We look forward to welcoming you back for your future aesthetic treatments!
Jeanne Lunow1 reviewiTotal number of Google reviews Jeanne has written across all businesses on Google Maps, not just this one.
I cannot say enough about Krista, Emily and all of the staff at the med spa. If you want to give yourself a treat, book a service with them. It will be the best present!
Services: HydraFacial, JUVÉDERM treatments, Microneedling, Chemical peels, BOTOX treatments
Wendy Kolkin3 reviewsiTotal number of Google reviews Wendy has written across all businesses on Google Maps, not just this one.
So happy I found Julie and Renew Med Spa. The Helix CO2 & 1570 Fractional Laser in just 4 weeks I've seen great results with an obvious improvent with my fine lines, wrinkles, pigment and tightened skin. Her after care was very thorough and helpful. Looking forward to continued improvement with increased collagen production. I highly recommend Julie and the Med Spa!
Price assessment: Reasonable price
Response from the owner · 10 months ago
Wendy, thank you so much for your kind words and for taking the time to leave this review! I’m thrilled you’re already seeing noticeable improvement in your fine lines, wrinkles, pigment, and skin tightening after your Helix CO2 + 1570 fractional treatment—especially this early on. The best part is you’ll continue to see even more improvement as collagen production increases over the coming weeks and months. It was truly a pleasure being your provider, and I’m so glad the aftercare support felt thorough and helpful. I can’t wait to see your continued results—thank you again for the recommendation! 💛
Kelly WeedmanLocal Guide · 12 reviewsiTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
I joined Renew MedSpa’s Love Your Skin membership in February 2025. Julie guided me through a skin consultation using her VISIA Skin Analyzer, which was both fascinating and extremely helpful, providing detailed insights into my skin and highlighting specific areas to focus on. Each month, I try something new, or repeat treatments as needed, always with personalized guidance to help me achieve my specific skin goals. I've experienced the best hydrafacials, no-peel chemical peels and IPL photo facials and love my results. Julie thoroughly explains every procedure, the process involved and benefits to look forward to. I look forward to upcoming appointments to include VI peels and Helix CO2 fractional laser treatments. Julie has a vast knowledge of the procedures she performs as well as the product lines she carries. FACTORFIVE serum and Obagi under eye cream are two of my favorites that she's personally recommended. This membership holds me accountable to maintain personal care and assist in the aging process.
Response from the owner · 11 months ago
Thank you so much, Kelly! We’re so grateful for your thoughtful words and for trusting us with your skin journey. 💕 It’s been such a joy getting to know you, to see your progress, and to help you explore different treatments that fit your goals. We can’t wait to continue your journey into 2026 with even more radiant results! ✨
Julianne Slowikowski3 reviewsiTotal number of Google reviews Julianne has written across all businesses on Google Maps, not just this one.
I get Jeuveau injections with Julie and am very pleased with the results but also the experience. Julie really makes sure to keep me informed and takes the time to explain everything and answer questions. I definitely feel like she wants me to be happy and isn’t tailoring anything to her own thoughts, ideas or benefits but at the same time loves to be helpful. It is a much more personal experience here at Renew MedSpa and I love it.
Price assessment: Great price
Services: BOTOX treatments
Response from the owner · 10 months ago
Julianne, thank you so much for taking the time to share this! I’m so happy you’re loving your Jeuveau results, and even more grateful to hear that you felt informed, supported, and truly listened to throughout the process. My goal is always to tailor treatments to your goals, answer every question, and make sure you feel comfortable and confident every step of the way. I really appreciate you choosing Renew MedSpa, and I can’t wait to see you again soon!
Hannah Pinter1 reviewiTotal number of Google reviews Hannah has written across all businesses on Google Maps, not just this one.
This is my second time receiving Jeuveau injections and I absolutely love it! It starts working super fast and is long lasting. Julie and her staff are amazing, I would definitely recommend going to Renew!
Price assessment: Reasonable price
Response from the owner · 10 months ago
Hannah, thank you so much for the awesome review! I’m so happy you’re loving your Jeuveau results—especially that quick onset and long-lasting smoothness. It means a lot to hear you had such a great experience with our team, and we truly appreciate the recommendation.
Jennifer Solin2 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
I received a CoolPeel Fusion CO2 fractional laser treatment on my face and neck. I’ve noticed a significant reduction in pigmentation and pore size, my skin looks and feels firmer, appears tighter, and there’s a noticeable improvement in brightness, clarity, and overall tone. There was about one full week of recovery (inability to wear makeup while skin was healing); however, the effects have been so phenomenal, I’d definitely do this again! I haven’t received so many compliments on appearing so much younger since after having had this treatment. Julie and her team are fantastic!
Response from the owner · a year ago
Thank you so much for your thoughtful review, Jennifer! We’re thrilled to hear that you’re seeing such incredible results from your CoolPeel Fusion CO2 treatment. It's wonderful to know your skin is looking brighter, firmer, and more youthful—and we’re especially glad to hear you're getting so many compliments! It was a pleasure having you in the clinic, and we truly appreciate your kind words about our team. We look forward to seeing you again whenever you’re ready for your next treatment! - Julie & the Renew MedSpa Team
