Analyzing 6,632,2586.6M ReviewsFor 18,54118.5K Experts

Experts Reviews · Company report
Renewal by Andersen of Central North Carolina - Garner logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%67+16.2Value 14%64+9.1Replies to reviews 7%81+5.7Craft & service penalty52−4.8Momentum penalty99−0.1Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE

Renewal by Andersen of Central North Carolina - Garner

Clayton, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 35 dog door installation services · 4.8★ from 970 Google reviews

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Report card

Percentile vs other dog door installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Renewal by Andersen of Central North Carolina - Garner is better than 77% of dog door installation services.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Renewal by Andersen of Central North Carolina - Garner is better than 67% of dog door installation services.B
67
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Renewal by Andersen of Central North Carolina - Garner is better than 52% of dog door installation services.C
52
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Renewal by Andersen of Central North Carolina - Garner is better than 64% of dog door installation services.B
64
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Renewal by Andersen of Central North Carolina - Garner is better than 99% of dog door installation services.A
99
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Renewal by Andersen of Central North Carolina - Garner is better than 81% of dog door installation services.A
81

Reviews for your job

Customers hired Renewal by Andersen of Central North Carolina - Garner for 8 kinds of job.

Renewal by Andersen of Central North Carolina - Garner for general door repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “General door repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “General door repair”

Alicia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Absolutely …. Positively… OUTSTANDING WORK! My house looks and feels so much better. Quick service, polite, respectful and informative. Diego and his crew are amazing! Thank you for this experience 💛

Reasonable priceGeneral window replacementVinyl window installation & replacementGeneral door installation
Jay6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Fernando and his CREW were awesome. Did exceptional work?

Reasonable priceGeneral door repairDouble pane window installation & replacement
Tom9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

James was the greatest! Knew exactly what he was doing and adjusted my new part just right.

General door repairStorm door installation & replacement+ Responsiveness+ Punctuality+ Professionalism
CharlesLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

James came by and within minutes had my problem fixed. He is a credit to the company and a really great person.

General door repair+ Responsiveness+ Punctuality+ Quality
AprilLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Harold and the team at Renewal by Andersen have been very professional and have given us impeccable service. His attention to details are very important to me and my husband. Harold was very friendly, honest, attentive, and responsive to all our questions. We are looking forward to our lifetime of beautiful windows from Andersen!

General door installationGeneral door repairWindow installation+ Responsiveness+ Punctuality+ Quality
reid7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General door repair+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 12%Reasonable 65%Overpriced 14%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Window installation138—
General window replacement130—
General door installation55—
Sliding glass door installation & replacement38—
Double pane window installation & replacement19—
Window repair11—
Casement window installation & replacement10—
Vinyl window installation & replacement9—

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