Analyzing 6,666,4966.7M ReviewsFor 18,67318.7K Experts

Experts Reviews · Company report
Renewal by Andersen of Central North Carolina - Garner logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%67+16.2Value 14%64+9.1Replies to reviews 7%81+5.7Craft & service penalty52−4.8Momentum penalty99−0.1Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE

Renewal by Andersen of Central North Carolina - Garner

Clayton, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 35 dog door installation services · 4.8★ from 970 Google reviews

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Report card

Percentile vs other dog door installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Renewal by Andersen of Central North Carolina - Garner is better than 77% of dog door installation services.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Renewal by Andersen of Central North Carolina - Garner is better than 67% of dog door installation services.B
67
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Renewal by Andersen of Central North Carolina - Garner is better than 52% of dog door installation services.C
52
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Renewal by Andersen of Central North Carolina - Garner is better than 64% of dog door installation services.B
64
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Renewal by Andersen of Central North Carolina - Garner is better than 99% of dog door installation services.A
99
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Renewal by Andersen of Central North Carolina - Garner is better than 81% of dog door installation services.A
81

Reviews for your job

Customers hired Renewal by Andersen of Central North Carolina - Garner for 8 kinds of job.

Renewal by Andersen of Central North Carolina - Garner for window frame repair & replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Window frame repair & replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 5

All 3 Google reviews tagged “Window frame repair & replacement”

Daniel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Diego and Fernando (and crew) did an excellent job all around. From coordinating when they got on site through demotion and construction, cleanup, and final documentation. Also, they are very pet friendly which helps when you have a very inquisitive pet!

Sliding glass door installation & replacementGeneral window replacementGeneral door installation
Cheryl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Teams Bates was the best! They did an awesome job replacing my 12 windows. It was done in a day along with clean up. I had 9 men’s one to each window. Got here between 10:15- 10:30am and left before 6:00pm.It was nothing left behind besides my sparkling new windows. They were very professional and clean. Also, it…

Customer photo from Cheryl's reviewCustomer photo from Cheryl's review
Reasonable priceGeneral window replacementDouble pane window installation & replacementWindow frame repair & replacement
MarthaLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The teams were initially directed by Mr. Fred Williams, who was our sales representative for this install. Immediately upon arrival, Fernando began to direct the teams, and I was reminded of the Tasmanian Devil of cartoon fame. They were so fast and efficient that it was like Tas just barrelled through, installing perfection as they went!

Double pane window installation & replacementGeneral window replacementWindow frame repair & replacement+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 12%Reasonable 65%Overpriced 14%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Window installation138—
General window replacement130—
General door installation55—
Sliding glass door installation & replacement38—
Double pane window installation & replacement19—
Window repair11—
Casement window installation & replacement10—
Vinyl window installation & replacement9—

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