Analyzing 6,632,2586.6M ReviewsFor 18,54118.5K Experts

Experts Reviews · Company report
Renewal by Andersen of Greater Los Angeles - Laguna Hills logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%69+37.6Reliability 24%64+15.5Value 14%63+8.9Replies to reviews 7%100+7.1Craft & service penalty82−1.8Momentum penalty28−7.2Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORE

Renewal by Andersen of Greater Los Angeles - Laguna Hills

Laguna Beach, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 37 window contractors · 4.8★ from 1,993 Google reviews

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Report card

Percentile vs other window contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Renewal by Andersen of Greater Los Angeles - Laguna Hills is better than 69% of window contractors.B
69
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Renewal by Andersen of Greater Los Angeles - Laguna Hills is better than 64% of window contractors.B
64
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Renewal by Andersen of Greater Los Angeles - Laguna Hills is better than 82% of window contractors.A
82
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Renewal by Andersen of Greater Los Angeles - Laguna Hills is better than 63% of window contractors.B
63
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Renewal by Andersen of Greater Los Angeles - Laguna Hills is better than 28% of window contractors.D
28
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Renewal by Andersen of Greater Los Angeles - Laguna Hills is better than 100% of window contractors.A
100

Reviews for your job

Customers hired Renewal by Andersen of Greater Los Angeles - Laguna Hills for 8 kinds of job.

Renewal by Andersen of Greater Los Angeles - Laguna Hills for general door repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “General door repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3

All 15 Google reviews tagged “General door repair”

Nadine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent form beginning to end . A wonderful and experienced team .

General door repair+ Punctuality+ Quality+ Professionalism
Steve3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent and professional service. Chuck and Jonathan were great!

General door repairWindow repair
Aaron5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

John G was professional efficient and friendly when resolving our door installation repairs. I would recommend him strongly! 5 Stars!

General door repair
Colleen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Zach did a great job. Fixed my door. Very professional. .

General door repair
EmilyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

John G was great!

General door repair+ Punctuality+ Professionalism
DianaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fixed defective door knob and gap under front door gap. Touched up paint around window that was installed earlier.

General door repairService not listed
RJ1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Definitely a top flight operation

General door repair+ Responsiveness+ Punctuality+ Quality
scott8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Dan provided great service, repairs were taken care of without issue. He was very pleasant and professional.

General door repair
Mike5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Dan H was here 2 minutes early for the 8:30 appointment which was a breath of fresh air. He was very pleasant and took care of everything.

General door repair
Michael10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Had a problem with my door sliding. Installed sometime ago. Dan H. came out right away, located the problem and fixed it immediately. He explained what had happened and why. Great communication, excellent service and I will use them again for future needs. Thanks Dan H.

General door repair+ Responsiveness+ Punctuality+ Professionalism
Ken1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We had new windows and doors installed throughout in Dec’19. Today, Zach was on time (masked) and took care of the minor problem quickly. We are happy with the quality of our products and the quick, friendly and professional staff.

General door repair+ Responsiveness+ Punctuality+ Quality
Rock6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We have had an excellent experience with Anderson’s They are professional, prompt, polite, and dependable

General door installationGeneral door repair+ Responsiveness+ Punctuality+ Quality
Jeanne10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General door repair+ Responsiveness+ Punctuality+ Quality
Sonia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

General door repair+ Responsiveness+ Punctuality+ Professionalism
Hope1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

General door repair+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 8%Reasonable 62%Overpriced 16%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Window installation150—
General window replacement133—
Sliding glass door installation & replacement125—
General door installation100—
Double pane window installation & replacement99—
Casement window installation & replacement29—
Window repair19—
General door repair15—

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