How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%57+4Craft & service penalty90−1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORERenewal By Andersen of Western New York
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 35 window replacement services · 4.8★ from 2,449 Google reviews
Report card
Percentile vs other window replacement services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Renewal By Andersen of Western New York for 8 kinds of job.
Renewal By Andersen of Western New York for double pane window installation & replacement
Clear ✕All 32 Google reviews tagged “Double pane window installation & replacement” · showing 20
Great sales person, measurement guy and awesome installation crew. Office guy periodically checked in, too
We are existing customers. Talked to David and experience was clear and company is reputable.
Sales presentation was professional, informative and she displayed actual window and its workings. Main office kept us up to date on the manufacturing process and scheduled the delivery and installation promptly. Installation crew was very good and efficient; explaining the proper use of the windows once they were…
They look great but only had 4 replacements done and very expensive for a 50+ senoir. Sort of feel like I was taken advantage of after getting contuous adds for other window and door replacement companies.
Michael Bow was very informative and helpful finding us matching windows to our other Anderson windows. We had a great in person appointment and we are looking forward to the install of our new windows.
Calvin
David was very knowledgeable and provided a great estimate.
We worked with David on getting some new windows put in our house. David did a fantastic job at walking us through many different options and very well informed for answering any questions regarding the product and the process! Would recommend them for anyone considering some new windows!
Sam B. Has provided comprehensive and thoughtful service as we made the decisions on replacement windows.
Michael Privitera was very nice and knowledgeable, was able to explain details and payments. Nice personality and kid friendly. I'll wait for installation to update.
Steve was great. He makes windows fun
Hannah was knowledgeable, professional, and a joy to work with. She has given us the confidence that Renewal by Anderson is the best choice for window and door replacement. So glad we called!
Steve P was great ! Very knowledgeable and professional! And entertaining! Thank you Steve!
Worked with Zachary and Nick on window replacement, they were great. Very friendly and knowledgeable. Super helpful and informative, would work with them again.
We worked with Sam B a couple of years ago for 8 windows. He did such a great job for us that we called him back for the replacement of a large picture window. As usual Sam was on time, reviewed our options and took our order. Great products, and great staff.
Dan Hendrickson is the best! Very professional and helpful!!
Jason was great
Excellent
Dealing with everyone involved throughout the entire process was rather pleasant. From dealing with Ryan and Calvin as they each evaluated my situation, making sure they listened to what I wanted. They seemed knowledgeable, explaining things and informing me of my options, and very patient with all my questions.…
Our experience with Andersen, specifically with Dan, and their track record over a number of years made me choose them to replace our windows.
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Window installation | 516 | — |
| General door installation | 134 | — |
| General window replacement | 122 | — |
| Pre-made windows | 47 | — |
| Sliding glass door installation & replacement | 46 | — |
| Window repair | 36 | — |
| Double pane window installation & replacement | 32 | — |
| Glass installation | 17 | — |
